The Burnsley All Suite Hotel

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User Reviews for The Burnsley All Suite Hotel, Denver

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Mar 6, 2008 by Patrick from Chicago, IL
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[6]

• Proximity to restaurants.
• The room was not homey and the bathroom was very undesirable.

“The hotel was not even close to my expectations of a 3 star hotel, the restroom was something out of a 70's porno, There was no area to relax, there was only an uncomfortable chair, a table and a bed, I was not impressed.”

Mar 6, 2008 by Gene from San Marino, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Kitchen space and dining space.
• Slightly cramped building.

“Nice facilities, a suite with kitchen and dining area was appreciated. Great location in capitol hill area.”

Jan 21, 2008 by Rick from Denver, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Good atmosphere in the bar and spacious suites.
• Hard to regulate and noisy heating system.

“The suites at this hotel are very spacious and comfortable. The bar has a lot of atmosphere, good food and a great happy hour. A big downside is the old and noisy air conditioning and heating system.”

Jan 3, 2008 by Hillary from Casper, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were excellent and very clean and the shuttle service was very handy.
• The only bathing that I can say about this hotel is I wish that we could have checked in early.

“I loved the hotel. I was above and beyond what I was expecting because of the reviews. The staff was very friendly and is room was so nice. If we ever have to go to Denver again we will definitely stay here.”

Dec 13, 2007 by Cheri from Rangely, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the suite and the shuttle service!
• The restaurant had a very limited menu.

“Due to overbooking, we received an upgrade to a suite and it was fabulous. The staff was always very helpful from room requests to the shuttle service. Great location in Denver to the stadiums and shopping.”

Nov 30, 2007 by Roger from Grand Junction, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[1]

• It was our anniversary, so they upgraded our room.
• It was not what I consider in the actual downtown 16 St. Area.

“It was way to far away from anything to do. The shuttle only operated till 10:30pm. If it wasn't for the upgrade in the room I would have been very disappointed. This neighborhood should not be walked after dark, and my wife and I were harassed by two young men, very scary!”

Nov 6, 2007 by Jena from Goodyear, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• The rooms were very large.
• It felt run down and is badly in need of a remodel.

“For the price you can do much better in downtown Denver. There were roaches and a mouse trap in the room, it was never quite because of the loud water heater, and the whole place looks like it is about 10 years overdue for a remodel. Maybe this place was once 3 stars, but that needs to be updated. Badly.”

Oct 4, 2007 by Tricia from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Loved the layout. Just like being in an apartment. Very spacious.
• The bathroom may need a bit more updating.

“Great place to stay. My husband and I had a great stay. The staff was great. We had rented a car but didn't need it because they have a shuttle that took us where we wanted to go. Everything is also walking distant. We would stay there again. Next time we might bring the kids!”

Sep 24, 2007 by Jenn from Indianapolis, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[4]

• I enjoyed the shuttle.

“It was fine for the night. We were able to walk to Coors field, Its not that far, but not as close as most the other downtown hotels. The staff was great.”

Aug 14, 2007 by Jared from Harrisburg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Family friendly. Great views.
• Needed updating.

“Staff was great. Very friendly. Rooms needed some updating, but overall were huge compared to anything you would typically get at a hotel. Views were amazing. Room was perfect for a family. We will definitely stay here again.”

Aug 13, 2007 by Mark from Dover, DE
Overall Rating: 4
Cleanliness:[6] • Staff:[10] • Location:[2]

• Friendly service and people. Free shuttle service.
• Location, dated rooms, locked front doors at 10 pm. Placed hand written note on door.

“I suggest this is hardly a three star hotel. The rooms were quite dated but clean. A little too far outside of the city considering I selected downtown. By definition it was downtown but not really. It was a long walk to get to the downtown area. They locked the front doors at 10 pm. Some nights and left a hand written note on the front door saying use the side door. Went to the side door and it also was locked. It was the other side door that was open. Not what you would expect from a three star hotel. Over all I would never want to stay at this hotel again.”

Aug 12, 2007 by Leon from Milwaukee, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• Spacious suites.
• No sofa sleepers, poor location.

“The Burnsley is especially good for a traveler with an extended stay, more than three days. We enjoyed the accommodations in the kitchenette and the dining room. The bedroom was spacious and comfortable. It's easy to tell that it used to be an apartment, but so what?”

Aug 1, 2007 by Valerie from Two Harbors, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The lobby was very nice. Liked having a full kitchen & free parking.
• Needed some touch ups-holes in the ceiling by the pipes in the closet. Difficult to not get only scalding hot water in the shower.

“All in all was a good place to stay. There was an area in the closet at the ceiling that wasn't blocked off where the pipes ran into the room. Had difficulty in the shower trying to get hot water that didn't cook us - the faucet was very touchy. Granted-I'd rather have too much hot water than only cold to work with. There were places in the bathroom that needed touching up also. But was wonderful to have a full fridge & freezer. They will bring you a microwave at your request without any additional charge. The staff was wonderful each & every time we had to deal with them. Everything from the microwave to recommendations on places to eat. I didn't mark this hotel as a family friendly hotel because although they do have a (very) small pool - it is outside & not heated. It worked fine for us-we were in town for a convention. I would stay here again-but would check out their higher priced rooms as I already stated.”

Jul 29, 2007 by Kate from Catskill, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room sizes & room layout+ cleanliness & pool were great. Best was breakfast & staff friendliness.
• Circuit breaker blew one evening and no one on premises to check it out also evening staff had any access to batteries for TV clicker.

“Would recommend hotel to friends, staff pleasant, rooms were clean and comfortable and breakfast was terrific.”

Jun 27, 2007 by Jennifer from Colorado Springs, CO
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[3]

• The shuttle service was nice, and the free parking was great.

“The pictures on their website make it look much nicer than it really is. Also, it seems like you will get the "middle of the road" room when you get the confirmation, but you actually get the cheapest. We talked them into upgrading us because of the occasion, but it was tough. The first room we got was pretty outdated and the furnishings were really uncomfortable. The second room had a nice bed/bedspread. But the rest of the furnishings were just as bad as the first room.”

Jun 18, 2007 by Randy from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was extraordinary in terms of responsiveness and caring.
• Slightly removed from the rest of downtown.

“The staff was extraordinary in terms of responsiveness and caring. The entire hotel was clean and well appointed. The restaurant and lounge were both very nice. The suites are incredibly large and very clean. Some of the fixtures have some age on them but everything was clean and functional. Free shuttle to anywhere downtown was a nice touch.”

Mar 21, 2007 by Randh from Hastings, NE
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[5]

• The only thing that I would recommend is the free parking and shuttle within a 3 mile radius.
• The hotel was old, dirty, would not give us extra towels, blankets, pillows. The roll away was $25.

“The hotel is old and past its prime. I would not consider this a suite hotel, just a hotel with a kitchen. The room did not have a microwave, no ice machines, and whenever the staff was asked for something, it was a burden. Free parking and the driver of our shuttle is the only thing that even came close. The hotel is old, tile missing in the bathroom, bad bathtub that did not want to even shower in. No serving dishes, utensils or other things you would expect in suite hotel.”

Feb 24, 2007 by H.O. from Austin, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• The rooms were spacious.
• The rooms were very dated and in disrepair.

“This hotel might have once been in good shape, but the rooms were very dated and in disrepair. Everything worked great, but half the windows had curtains, tiles were missing in the bathroom, the carpet was stained. Basically it felt like an old college apartment. With that said, the staff was friendly.”

Feb 23, 2007 by Jeannie from Nashville, TN
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• Room Space.
• No vending machines and no workout room.

“Nice hotel off center downtown. Changing bed type from one bed to two was done for an up charge. As mentioned above, no vending machines or workout room on premise and no sundry shop on premise.”

Feb 12, 2007 by James from Fontana, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[2]

• Big rooms.
• too old small halls, bathrooms needed repair

“Ok if not in room all the time.”

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Amenities at The Burnsley All Suite Hotel, Denver

24 Hour Security 24-hour front desk 24-hour room service Air Conditioned Alarm Clock Audio Visual Equipment Balcony Bar Bath Tub Bus Parking Business Center Cable TV Car Rental Desk City View Coffeemaker Color TV Concierge Desk Conference Facilities Continental Breakfast Copy Service Cribs Available Double Bed Efficiency Elevators FAX Fire Alarm with Light Free Newspaper Free Parking Free Transportation Full Breakfast Hairdryer In Room Handicap Facilities Health Club Heated Guest Rooms Heated Pool Indoor Parking Iron Ironing Board King Bed Kitchen Kitchenette Laundry Service

Laundry/Valet Lounge Maid Service Meeting Suite Meeting facilities Microwave Modem Jack Mountain View News Stand Non Smoking Outdoor Parking Outdoor Pool Over Sized Rooms Overhead Projector Parking Phone Service Pool Projector Public Address System Queen Bed Radio Recreational Vehicle Parking Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Security Shower Sitting Area Small Pets Allowed Smoke Detectors Sprinklers In Rooms Suite TV Remote Control Telephone Temperature Control Toilet Truck Parking VIP Floor Wakeup Service White Board