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Hampton Inn Loveland
5500 Stone Creek Circle,
Loveland, CO
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Average User Rating: 6.5 Cleanliness:[7.5] • Staff:[7.5] • Location:[7.5] Based on 7 user ratings |
Jul 16, 2008 by
Bradley from Los Angeles
Overall Rating: 2
Cleanliness:[8] •
Staff:[1] •
Location:[4]
“My biggest complaint about this Hampton Inn is that the front desk staff treated me exceptionally rudely, and the manager didn't seem to care when I filed my complaint. I was not in Loveland on vacation. I had made an emergency trip there (from L.A.), because my 82 year old mother was having emergency open heart surgery in the hospital down the street from this hotel. I chose this Hampton Inn only because of it's proximity to the hospital. A clerical error by a front desk staffer when I checked in led to a number of problems. She considered me as a one night guest, when I requested as a three night guest. This error resulted in another staff trying to tell me I had to check out after my second day (because the hotel was full), and still another staff yelling at me with such hostility, I nearly called the police. My frustration and anger was made worse by the fact that the manager wasn't there to sort out the problems - she doesn't bother to work on weekends (their busiest days). When I finally reached her, after I had already arrived back home, she was unsympathetic about my entire ordeal, and only made excuses for her incompetent staff. If you stay at this Hampton Inn, bring good quality earplugs for the noisy wall-mounted air conditioner/heater (and possibly to block the sound of a hostile front desk staff yelling at you!).”
Mar 27, 2008 by
Angie from Ashland, OR
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Overall I enjoyed my stay. The atmosphere of the room was pleasant and the staff was very nice to deal with. I was disappointed with the quality of bathtub which is something I enjoy being able to do when on vacation (soak in a long bath). I slept well on the bed but would have liked to have a better variety of pillows as not everyone likes to have soft pillows.”
Jul 28, 2005 by
Lewis from Sarasota, FL
Overall Rating: 4
Cleanliness:[6] •
Staff:[9] •
Location:[8]
“a tad better than adequate. Would stay there again if nothing else available.”
0 of 1 people found this review helpful.
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