Inn at Loretto

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User Reviews for Inn at Loretto, Santa Fe

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Nov 23, 2009 by Sam from Boerne,TX
Overall Rating: 9

• Excellent restaurant and wait staff.
• Poor bar and associated staff.

“Excluding the bar and staff, the hotel personnel were very friendly and helpful. Location is nearly perfect and the public features of the hotel are thoughtfully placed and of high quality.”

Oct 25, 2009 by Michelle from Lincoln,NE
Overall Rating: 10

• The location was perfect, and everything was within walking distance.
• $18 valet parking.

“Great room with wonderful bed, very quite hotel with very friendly and helpful staff. Nice bathroom with two sinks, robes and slippers. Wonderful covered patio which allowed us to sit outside even in the rain.”

Oct 16, 2009 by Robert from Seattle,WA
Overall Rating: 8

• Great location.
• Hidden service charges destroy the concept.

“Nice for a remodeled hotel. Rooms kind of dark. Great location. $18 a day parking
and $12 a day Service charge. I understand the parking charge. It's in the middle of town and you don't need to bring a car. But the service charge destroys the concept. What's the sense of blind bidding for a hotel with hidden charges?”

Oct 11, 2009 by Sean from Redlands,CA
Overall Rating: 9

• location.
• Additional service fee plus additional parking fee. It's like a surprise increase in price 20% once you arrive.

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Sep 25, 2009 by Kathryn from Chappell Hill,TX
Overall Rating: 9

• The ambiance was perfect and the staff was excellent.

“Our stay at this hotel was perfect. The decor is beautiful, the staff is attentive and friendly, the bed was comfortable and it is in a great location for tourists.”

Jun 4, 2009 by Michael from Chicago,IL
Overall Rating: 10

• Wonderful staff.
• $22 a day for parking. Strange fees on bill.

“Would stay here again. Helpful staff. Lovely public spaces. Great location. Nice rooms.”

May 9, 2009 by Greg from Chandler,AZ
Overall Rating: 10

• Accommodations.
• Nothing.

“It was a wonderful hotel we would stay here again.”

May 7, 2009 by from El Paso,TX
Overall Rating: 9

• Location.
• Safe deposit boxes were difficult to access and no safe in rooms.

“Overall it was an excellent stay and very convenient.”

Apr 29, 2009 by Jim from Scottsdale,AZ
Overall Rating: 9

• Very convenient location. Walking distance to old Santa Fe.

“Valet parking is your only choice.”

Nov 25, 2008 by Mary from College Park,MD
Overall Rating: 5

• Lighting was awful. $16.00 charge for parking when across the square at a nicer hotel; no charge for parking.

“I wasn't impressed. People nice but room ordinary. Lighting terrible. No vanity mirror in bathroom. Unable to get hot water in sink. Not much hot water in bath. I usually stay a block away at a place with lots of amenities. Free parking, breakfast included, extremely well-appointed rooms.”

Oct 26, 2008 by Bill
Overall Rating: 6

• Location was excellent.
• The room had a funky odor. With no windows.

“In an effort to mimick the pueblo style of architecture, the rooms have no windows. Albeit, there is access to a semi-private balcony through a a very narrow French door. Furthermore, the rooms are painted dark colors (deep brick red with black highlights). This looks artistic, but the overall effect is to make the interior of room feel seriously claustrophobic, like a fancy jail cell. For a 4-star hotel the rooms are relatively small. As a consequence we could not wait to get out of the room each day.”

Sep 14, 2008 by Woody from Marietta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Hot water was lacking-old system.

“To park at $16 per night; $10 per day fee for hotel services (newspaper, WiFi, internet, etc). Access to outdoor pool through bar area.”

Sep 10, 2008 by Greg from Santa Fe, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Good location, nice southwest room decor.
• Extra charge for pool, fitness center, newspaper, WiFi, even if not used.

“Overall, the Inn at Loreto is a nice place to stay, convenient to the Plaza. Rooms are in good shape, clean, although the bathroom is a bit dated. Thought the hotel services fee was unnecessary, why not just include WiFi, fitness center, etc in the cost of the hotel, rather than charging even if you don't use any of them. Restaurant we found to be good, but a bit high priced for breakfast, but you'll pay that at all the nicer hotels in Santa Fe. Overall, a good value.”

Sep 7, 2008 by Carol from Sulphur, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was close to the airport and yet not noisy- every one was very helpful.
• NA.

“Besides being near the airport it was an easy access to the city - convenient yes but nice as well.”

Aug 21, 2008 by Michael from Orlando, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Food what 5 start very good chef perfect.
• Room could be a little more luxury.

“Nice location, food great 5 start from breakfast to dinner front desk need a little better communication with housekeeping to get room ready room could be a little nice overall great place nice location.”

Aug 6, 2008 by Brian from Springboro, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[10]

• Location to Santa Fe Plaza.
• Room size and amenities did not meet expectations.

“An excellent location relative the Santa Fe Plaza. Attractive architecture, lobby, shops and restaurants. However, the size and amenities of room were below our expectations. Room did not have a balcony or sitting area as expected. We were on our honeymoon and were very disappointed.”

Jul 31, 2008 by Lane from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool area was wonderful and beds were very comfortable.
• Bathroom was small.

“I have stayed in many of the upscale hotels in Santa Fe, and this one was my favorite.”

Jul 24, 2008 by Elaine from Colorado Springs, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely comfortable beds, beautiful rooms and surroundings.
• Nothing.

“This was a very comfortable, luxurious stay. The beds were so comfortable and all of the staff and surroundings were beautiful.”

Jul 19, 2008 by Amber from Lott, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The bed and pillows are heaven.
• It is hectic pulling into the hotel driveway due to busy streets and small entry.

“After circling the blocks a couple of times, we finally figured out where to pull into the hotel. The valet attendants were very sluggish to greet us, but the front desk attendants were wonderful and very helpful. Our room was on the small side but nice and efficient for our needs. The beds were heaven; the mattress, pillows and comforter were down. My husband and I agreed it was the best nights sleep we ever had.”

Jul 18, 2008 by Don from Laguna Woods, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Understaffed, bar closes early, extra fees charged for everything, no self park facilities.

“Remote for TV did not work. Business center has only one computer.”

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Amenities at Inn at Loretto, Santa Fe

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room Parking Pool Restaurant Safe Deposit Box Television with Cable

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