Hilton Santa Fe

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User Reviews for Hilton Santa Fe, Santa Fe

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Oct 31, 2009 by Nick from Orange,CA
Overall Rating: 9

• Location to plaza.
• Charge for parking.

“Good location for visiting the downtown plaza area on foot. Downsides; added charge for parking at check-in and no internet service in rooms without upcharge.”

Oct 22, 2009 by Sheila from Houston,TX
Overall Rating: 10

• Price, bar in room.
• Proximity to plaza.

“Highly recommended.”

Sep 21, 2009 by Morianne from Thornton,CO
Overall Rating: 7

• The location.
• The hotel charges $15 for parking and adds tax to it and charges for Internet.

“I find it annoying that a 3.5 star hotel would charge you for Internet when hotels rating from 2 stars to 5 stars will offer that free to their guests. Then to be charged a parking fee and be taxed on top of that was ridiculous. The reasoning being that is what all big cities do. I'm from Denver and a lot of the hotels I have stayed at downtown will not charge their guest parking fees. Plus Santa Fe is not a big city. Its a stupid way to get money out of your guests.”

Sep 20, 2009 by Margo from El Cerrito,CA
Overall Rating: 9

• Location and safety was great.
• Could use a refigerator in the room.

“The bathroom lights went out but otherwise staff friendly and room comfortable”

Sep 16, 2009 by Rose from Houston,TX
Overall Rating: 2

• The work/out room was pleasant.
• The room was not clean and the floor boards were off, it most certainly was neither a 3 nor 4 star by any means!

“I would not recommend this hotel due to its lack of cleanliness.”

Aug 17, 2009 by Wendy from Salina,OK
Overall Rating: 8

• Great location, wonderful staff, very nice rooms.
• Parking Charges

“The room was very nice, the staff friendly, the location was fabulous.”

Aug 3, 2009 by Betty from Jenks,OK
Overall Rating: 10

• The staff was very courteous and helpful. The rooms were spacious and extra things were supplied. Very nice.

“The hotel was located very close to the plaza. The rooms were spacious,staff courteous and helpful. Parking was safe and secure. The beds were very comfortable and the comforter (duvet covered) was very nice.”

Jul 10, 2009 by Todd from La Palma,CA
Overall Rating: 10

• Very close to plaza.
• Charge for parking.

“The Hilton Santa Fe was very nice, great location, walking distance to the Plaza. Clean rooms, very nice amenities, a great hotel.”

Jun 25, 2009 by William from Centennial,CO
Overall Rating: 10

• Excellent location to Plaza in Sante Fe.

“Great location to Plaza in Sante Fe. Hotel was very nice, clean and the service was very good.”

Jun 15, 2009 by Don from Amarillo,TX
Overall Rating: 9

• The wonderful bathrooms.
• The noise outside.

“We were very pleased with our rooms and the cozy bar.”

May 25, 2009 by Susab from Piedmont,OK
Overall Rating: 9

• Very clean and staff was friendly and informative.

“Very clean, staff was friendly and well informed.”

May 22, 2009 by Sharon from Baton Rouge,LA
Overall Rating: 9

• Excellent location and excellent staff.

“We were extremely pleased with this facility overall. The convenience of location, superb staff and cleanliness made this a great choice!”

May 18, 2009 by Art from Livermore,CA
Overall Rating: 4

• The flat screen
  TV with
  HD channels.
• The staff the pool was emptied and we were snubbed.

“This hotel is in a nice Santa Fe location but the staff was unfriendly and treated us poorly. The pool was empty and not available.”

May 15, 2009 by Juliana from Littleton,CO
Overall Rating: 8

• Very clean, friendly, close to downtown, historical.
• No wireless service, the pool was not open, slow with maintenance.

“I enjoyed my stay at the Hilton for the most part. It is very clean and the staff is super friendly. However, they seem slow with maintenance. The things that needed to be fixed were still under construction by the time I left after three days. And you have to pay for wireless which seems ridiculous at a high-end hotel.”

May 14, 2009 by George from Albuquerque,NM
Overall Rating: 10

• Location in walking neighborhood. Clean, and quiet.
• Bathroom is small.

“The Hilton is a great choice in downtown Santa Fe. The bathroom is small but has been recently remodeled. It was clean, and quiet. Parking is $15 per day, but that is actually a good deal, as parking in downtown is difficult. You don't need a car to get to the Plaza area.”

May 14, 2009 by Sally from San Mateo,CA
Overall Rating: 8

• Front desk assistance for locations, etc.
• Back door to parking lot wouldn't open unless you knew to wave your hand at the electric eye, which the maid finally taught us very dangerous - fire.

“Good location, and easy parking.”

May 11, 2009 by Andy from Denver,CO
Overall Rating: 9

• Convenient location and friendly staff; late checkout no problem.
• Complimentary coffee and light breakfast would have been nice.

“Nice, clean comfortable room just at the edge of the plaza district, very convenient. We did not need to drive once we arrived.”

May 4, 2009 by Annie from Boulder,CO
Overall Rating: 5

• The beds were insanely comfortable!
• The hot tub was closed.

“I liked this hotel, but it wasn't charming. The pool was closed and so was the hot tub. I was annoyed that they charged $18 for parking and $10 for WiFi. I felt a little nickel and dime for no real reason.”

Apr 20, 2009 by Eric from Thornton,CO
Overall Rating: 9

• Very homey and comfortable.

“The hotel and atmosphere were great, very well kept and a friendly staff. Our neighbors were rude, but that has nothing to do with the hotel.”

Apr 15, 2009 by Estrella from El Paso,TX
Overall Rating: 8

• The rooms were spacious and the bed was heavenly.
• The restaurant was closed, only the bar served food and the menu was limited.

“The Hilton Downtown in Santa Fe was a good choice for the price and very well located. It is a beautiful hotel, the rooms were spacious, the bed was fantastic and it was very clean. Having said that, for a Hilton, it was odd that they only had food service at the bar and it was a very limited menu. Also, the room doesn't offer pay per view movies. A hotel with this star
should offer more menu options and standard services like in-room movies. For the price though, it is an excellent choice.”

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Amenities at Hilton Santa Fe, Santa Fe

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Handicapped Rooms/Facilities Laundry/Valet Services

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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