Best Western Hilltop House Hotel

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User Reviews for Best Western Hilltop House Hotel, Los Alamos

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Apr 2, 2008 by Stephanie from Albuquerque, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very friendly.
• The doors to enter the hotel from the back did not lock.

“Overall this was a good place to stay; my child loved the indoor pool. The staff was friendly, and the room was clean and comfortable.”

Oct 17, 2006 by Glory from Los Alamos, NM
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[7]

• Cookies in lobby.
• Front desk person not trained to handle on-line room purchases. Problems with double billing.

“Unless the traveler reserves a suite, all other rooms have no outside window. When entering/exiting a non-suite room, your view is of the back side of a grocery store! Curiously, there is a gorgeous mountain view to be had if only they had built the non-suite rooms to open 180 degrees opposite.”

Jun 2, 2006 by Rick from Honolulu, HI
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• I'm at a loss for words.
• Lack of interest in the customer.

“If you want to reprogram your key card every day and eat cold microwave hash browns for breakfast, this is your hotel.”

Amenities at Best Western Hilltop House Hotel, Los Alamos

AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Elevators Fitness Center or Spa Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Safe Deposit Box Skiing Television with Cable

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