Chase Suite Hotel El Paso

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Jan 4, 2010 by Ivan from El Paso,TX
Overall Rating: 8

• Nice buildings and grounds.
• Feels like studio apt not hotel.

“Nice for extended stay business. Tiny TVs, kitchen and not seperated bath and living room made it feel like a studio apt rather than a hotel.”

Oct 29, 2008 by Gustavo
Overall Rating: 6

• Location.
• Staff was
  rude.

“Great location, poor breakfast, nice rooms, rude staff and no pillows and linens for the sofa bed.”

Dec 23, 2007 by R.P
Overall Rating: 6

• The bed was very comfortable!
• The room has a very funny smell to it and the towels did not look clean.

“The beds were comfortable. The room was spacious. The couch and other room furniture(not including the bed) were very outdated and worn with rips and holes. The towels looked gray from being used too much and not being replaced. There was not conditioner to use with the shampoo. That is important now a days with the restrictions on liquids on airlines.”

Dec 21, 2007 by Nancy from El Paso, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[4] •

• The room was spacious.
• Dirty things in room, location of room not satisfactory, help after checkout finding lost items not satisfactory.

“I felt like maybe they had set aside this room for someone who paid a special price. It was right next to a bar, where live music was blaring for hours. We stayed for the kitchen accommodations partly, the dishes were dirty. After checkout we needed help finding lost items it took several days for someone to actually help us. I realize it was a discounted price, but I don't think that should make much of a difference.”

Dec 15, 2007 by Mike from Bryan, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Fireplace in room, full kitchen, 2 beds (1 upstairs, 1 downstairs).
• Pool was unavailable due to maintenance, breakfast area was crowded, and coffee was bad.

“Good hotel. Was clean and staff was friendly. We would stay here again.”

Nov 28, 2007 by Emmanuel from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great accommodations.
• Small bed.

“Great hotel and service. Highly recommend to everyone.”