Holiday Inn Albuquerque Mountain View

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User Reviews for Holiday Inn Albuquerque Mountain View, Albuquerque

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Dec 22, 2008 by Brian from Roseville,CA
Overall Rating: 6

• Food was good.
• Elevators, carpet, older hotel, room size and internet.

“This is a decent 2 star hotel. The problem is that it's rated better. Carpets are old and dirty, elevators are slow and jerky, There are gaps around the doors to the hallway, It's just older and hasn't been updated.”

Dec 17, 2008 by Daniel from Newport Richey,FL
Overall Rating: 6

• Breakfast buffet, free drink coupons.
• Couldn't get good WiFi reception in room.

“Couldn't get good wifi reception in room other wise it was ok. Door frame looked like it was broken into.”

Oct 12, 2008 by Lloyd
Overall Rating: 7

“Maintenance seems to be going downhill somewhat since I last stayed there. Room door handle loose, lavatory faucet difficult to control.”

May 12, 2008 by Gary from Decatur, IL
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[5]

• Free breakfast.
• Shuttle service, hotel staff not cooperative.

“Old Holiday Inn that smelled musty, TV didn't work, carpeting old, bathrooms run down, needed remodeled, staff not friendly, shuttle service constantly preempted by southwest airline pilots/stewardesses without regard to who was first in line.”

Apr 23, 2008 by Charles from Tempe, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was fine. I enjoyed the free breakfasts and the two free drinks each night.
• No light over table in room and no vent fan in bathroom.

“I liked it and enjoyed my stay.”

Mar 24, 2008 by James from Abilene, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[4]

• Convienent to I-40.
• Found clothing under the bed left by other tennent.

“Drove 8 1/2 hours straight to get to the hotel to celebrate our wedding anniversary. Upon arriving Austin at the front desk told us he had no room for us at that time; and to check back in about two hours, that check out time was at 12 noon. We did not realize we crossed a time zone. Time in New Mexico was 10:30 am. We had to drive around a town we had no clue to where we were. at 12 noon we found the hotel and went back in to see if by now they had a room for us. Austin at the front desk told us it would be another 30-45 minute wait. At 11:37am I went back up to the desk, and they finally had a room for us. We were in the room less then a hour when a fire alarm sounded advising us to evacuate the hotel by use of the stairs. We reached the stairs to find people coming back up saying they called an all clear. We called the front desk to find out what's happening the front desk was laughing about it. Later we found dirty socks left under the bed, multiple coffee packets and scraps of paper behind the dresser, that we picked up and threw away, and free TV programming that we wanted to watch was not available for our room. We spent one night in the hotel with check out at 12 noon and at 10 am we were awakened by the maid service banging on our door and using her key trying to enter our room. As a result we got up packed our things and checked out before check out time. Don't think I will ever stay at this hotel again.”

Jan 23, 2008 by Jeremy from Las Cruces, NM
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[1]

• I liked nothing.
• We hated the place.

“I am a contractor in Las Crues NM and we have built motel 6 that are better than this place. The rooms were dirty and you could hear everyone outside the doors, the bathrooms were nasty. we checked-in and went into the room and walked back down to the lobby gave the keys back and left. I was very disappointed in this place, by far the worst place we have ever stayed at. The gentlemen at the front desk was very nice, but the rest of the place is a 0 in my book.”

Jan 3, 2008 by Karin from Santa Fe, NM
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• The front desk was beautiful.
• Major renovation going on, security doors and sliding glass door didn't lock, incident in parking lot.

“When we first drove up to the hotel there is a large statue of the ten commandments. Seemed slightly odd - as it wasn't listed as a religious hotel. The front seemed elegant, clean with nice staff. We got directions to the room and drove around to the back which was badly lit. I went inside with my five year old and as we entered the room a man was banging on the sliding glass door and trying to get in. I left with my daughter and went to tell my sister and her baby. She was locked in the truck telling me that a man had been trying to get her to leave the truck and "help" him. We asked to change rooms to an inside part of the hotel. The front desk did this with no problem but then I noticed that the most of the hotel was under major renovation and that many of the outside security doors didn't lock including our sliding glass door. It was late at night and our children had fallen asleep. We rigged the sliding glass door and made the best of it before our 5 am departure.”

Dec 22, 2007 by Nicole from Edmond, OK
Overall Rating: 1
Cleanliness:[1] • Staff:[7] •

• Now I know people seem to just go there for free booze tickets.
• My room was filthy, especially the bathroom. I left and went to the Hilton.

“If I could have gotten a refund, I would have. As a female traveler, the shoddy sliding doors on the balcony made me feel vulnerable and were the final straw. The Hilton down the street, on the other hand, was lovely and clean.”

Dec 17, 2007 by Wanda from Carlsbad, NM
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[7]

• Beds were very comfortable.
• Staff was not very courteous.

“At check in all the staff were concentrating their efforts on one customer needing a ride to the airport and I was left standing for quite some time before I was registered. The rooms were nice and clean and the beds were very comfortable. I will stay there again when I visit.”

Nov 7, 2007 by Amber from Bloomfield, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The bed was by far the most comfortable Ive ever slept in.
• The alarm clock was a joke. And I would have liked the choice to choose two beds. I slept in one with 3 children.

“The in room coffee maker was great and had plenty of coffee for more than one cup, if needed. The full breakfast was outstanding. I appreciated the free drink tickets to the lounge and used them. The bed was wonderful. I want to get myself one!”

Oct 28, 2007 by Eulalia from Pheonix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[4]

• It was not too far from MY, the mall I work at while in town.
• At 130 am false fire alarm, 330 am gun shots, a/c did not work.

“I was expecting this location to be as nice as the one in Odessa, TX that was why I chose this hotel.”

Oct 17, 2007 by Tom from Gig Harbor, WA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

• Location to main attractions in town.
• Moderately clean, but ok.

“There was nothing spectacular about the rooms. Having breakfast provided saved time in the early morning of trying to find some where to go.”

Oct 16, 2007 by Bob from Chesapeake Beach, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The beds.
• The lack of adequate laundry facilities.

“Very friendly, very helpful, a nice place to stay. It was quiet, and comfortable. I would recommend the MCM Elegante to everyone.”

Oct 15, 2007 by Nancy from Green Valley, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free breakfast, two free drinks from lounge.
• Lack of bathroom counter space.

“Excellent, would love to stay there again. Fortunately there were able to accommodate us.”

Oct 12, 2007 by Mark from Tonawanda, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Included hot breakfast and evening drinks.
• No alarm clock or radio in the room.

“Excellent value for the price. The complimentary hot breakfast and evening drinks made this hotel an even better value.”

Oct 12, 2007 by Dan S. from Florence, CO
Overall Rating: 1
Cleanliness:[2] • Staff:[4] • Location:[3]

• Fast check in.
• Dirty rooms broken toilet broken coffee maker, bugs.

“The hotel desk staffs were very professional and nice. The hotel room door was hard to shut had to pull hard to lock it. Room was not cleaned properly, found dirt bunnies between bed and night stand: also found dead bugs in bathroom, shower, and underside of bed. The outside hand rail for the deck was loose and deck was very dirty. The heater had the power cord wrapped with electrical tape so we never used it. The coffee pot threw sparks so staff gave us another the second night. Some spotting on comforter and sheets on first night. Chipped tile in the bathroom very narrow tubs. If I had not already made the arrangements I would have left the first night.”

Sep 29, 2007 by Michael from Horizon City, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Free breakfast and free evening cocktails is a big plus.
• Dirty towels in the restroom and property from previous guests in drawers.

“This hotel is showing its age but overall a decent stay for the price.”

Sep 28, 2007 by Nicholle from Santa Fe, NM
Overall Rating: 1
Cleanliness:[1] • Staff:[1] •

• Breakfast.
• Staff was rude, unhelpful and displayed very poor customer service!

“Room assigned to us was dirty, and by dirty I mean, never cleaned from the visitor's before us. When we asked to change we were hassled and old we'd have to pay additional fee's to move to another room. After moving to another room, we were awakened at 7:30 a.m. by room service who never even knocked. Just walked right in! Hotel staff was beyond the rudest staff I have ever come upon.”

Sep 25, 2007 by Veronica from Santa Fe, NM
Overall Rating: 5
Cleanliness:[1] • Staff:[1] • Location:[10]

• The only thing that I liked. Was the breakfast. The only thing they did good on,
• First of all the room I entered was so dirty. It looked like vomit in the bath. So gross.

“First of all, the room was gross; it felt like I was in a cockroach hotel. So I went to the desk and told them that I was not going to stay in that room. (With no attitude). The front desk clerk looked at me rolled her eyes, gave me big attitude and wanted to charge me to upgrade. I work at 4 star hotel and we would never, never give attitude to our guests. If our guests were not satisfied we would not charge them to upgrade if the room was not cleaned properly. She had no customer service! The breakfast was honestly the only thing that worked out okay.”

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Amenities at Holiday Inn Albuquerque Mountain View, Albuquerque

24-hour front desk ATM on Site Air Conditioned Alarm Clock Audio Visual Equipment Balcony Bath Tub Bathroom Telephone Brailled Elevators Business Center Cable TV Coffeemaker Color TV Conference Facilities Connecting Rooms Copy Service Cribs Available Desk Lamp Dinner Doctor on Call Double Bed Executive Level Express Check In Express Check Out FEMA Approved Family Plan-Children Allowed Free Airport Shuttle Free Parking Full Breakfast Gift Shop Guest Laundromat Hairdryer In Room Handicap Facilities

High Speed Internet Access Ice Machine In Room Movies Indoor Pool International Direct Dial Iron / Ironing Board Ironing Board King Bed Kitchen Kitchenette Lounge Maid Service Microwave Newspaper - Complimentary No Pets Allowed Non-Smoking Room Over Sized Rooms Radio Ramp Access to Buildings Rollaway Beds Room Service Safe Deposit Box Security Smoke Detectors Sofa Bed Sprinklers In Rooms TV Remote Control Telephone Temperature Control Toilet VIP Floor Wakeup Service

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