Springhill Suites Las Cruces

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User Reviews for Springhill Suites Las Cruces, Las Cruces

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Sep 3, 2008 by Charles from Las Vegas, NV
Overall Rating: 1
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location, but under construction.
• The hotel was under construction.

“Has always been a great place to stay, but was under construction.”

Aug 26, 2008 by Maryanna from Wells, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and spacious suite. Comfortable furnishing and great TV.
• Lobby currently was under renovation.

“Excellent stop between Texas and Arizona. Clean and spacious quiet suite with comfortable furnishing and great TV. Gym and pool available. Pool area very comfortable. Easy access to Wal-Mart, food, gas, Starbucks, etc.”

Aug 21, 2008 by Terri from Rio Rancho, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The room was very quiet to outside noise/interstate traffic.
• The main public areas of the hotel were under renovation and inaccessible.

“The only real disappointment was the renovation. A rear entrance to access a hotel room that was being used as the check-in area. The renovation area was very contained and no dust or debris was visible. The hotel was right next to the busy interstate and we could not hear any of the highway noise from our room. We plan on going back to Las Cruces regularly (got a kid at NM State University) and will most likely be staying at this hotel for all our trips.”

Aug 20, 2008 by Blanca from Las Cruces, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Security.
• Construction.

“I was really impressed. I will definitely stay there in the future.”

Aug 16, 2008 by Lee from Corrales, NM
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[2]

• Assistant GM.

“Hotel was under construction which was not disclosed at the time of check-in. This hotel was identified as a 2 1/2 star. It is not even a single star hotel.”

Aug 13, 2008 by Soumitra from Columbia, SC
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[8]

• The room was spacious and the location.
• The room and the bathroom were dirty, full of hair.

“This hotel didn't meet my expectation. The breakfast was ok, however, the overall cleanliness was substandard.”

Aug 7, 2008 by Kf from Albuquerque, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel has an excellent free breakfast, which the staff kept fully stocked.
• It was under construction. Plus, one of the night managers was not the best at customer service.

“This is a family-friendly hotel with plenty of room for a family of four. The pool is very nice, and the free breakfast offers a great variety.”

Aug 5, 2008 by Russ from Spokane, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Hotel staff was friendly, helpful.
• Hotel was under construction.

“I can recommend this hotel to anyone. Staff was great, very friendly. Rooms were very clean. Beds were comfortable.”

Jul 21, 2008 by Pepper from Shoreline, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location for business traveler, very clean.
• Not crazy about Las Cruces.

“Everything was perfect, good breakfast included.”

Jul 21, 2008 by Renette from Anza, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Relaxed after long drive in pool and spa, comfortable beds, large flat screen enjoyed, used work out room and had an excellent breakfast.
• No real complaints.

“We found the hotel to be easily accessible from the interstate. The staff was polite and helpful. The atmosphere of the pool and spa was pleasant and they were in excellent condition. The workout room was small but appreciated. The room was not overly large but very adequate with sleeping, sitting and kitchenette areas. We were able to relax and refresh during our brief stay.”

Jul 19, 2008 by Will from Hachita, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and nice.
• Nothing at all.

“It is a wonderful hotel. The pool was great as well as the rooms. The staff was very helpful.”

Jul 18, 2008 by Carol from Rodeo, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bright and beautiful. Smooth.
• Nothing.

“We had such a pleasant time while in our hotel. There is absolutely nothing like have a suite!”

Jul 3, 2008 by Jr from St Louis, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• In-room refrigerator, large-screen TV, clean, nice pool.
• Close to Interstate 10; heard road noise when room fan was off.

“The Las Cruces Springhill Suites hotel is a newer nice hotel close to I-10. The rooms are small, but very clean and nicely appointed. Ours had a desk, large-screen cable LCD TV and refrigerator. The room materials and furnishings were upscale without being luxury-level. The pool and Jacuzzi were clean and warm (open to 11 PM). The breakfast buffet had good options (waffle station, toaster, cereal, egg patties, sausage, oatmeal, Danishes, fruit, juice, milk, yogurt) but the five table eating area was a bit tight for a busy Sunday and one rude family was running roughshod over the place (not sure what the hotel could have done about that though). The hotel lobby was small, but decorated nicely with a river-rock fireplace. The hotel has a small convenience shop area near the front desk. They also have vending machines on floors 1 and 3 and a small coin laundry on floor 2. We were impressed and would definitely stay here again.”

Jul 2, 2008 by Robert from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff and help were all courteous and polite and well informed about area.
• Pillows were too soft.

“Traffic was light and I arrived early than anticipated and was greeted courteously and even offered a choice of floors. Everything from the refrigerator, coffee machine, iron to flat screen TV were in excellent condition and had good directions for their use. Easy egress and ingress from and to I-10 and within short distance were first class and moderate restaurants. No problem at check out and the morning serve yourself buffet was excellent. I especially liked the do it yourself waffles.”

Apr 24, 2008 by Mrs. S. from Espanola, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendliness of staff. Cleanliness of room.
• See comments below.

“The only negative about this hotel is the size of the eating area. It is too small for the number of people in the hotel. We tried to have breakfast there on both mornings we were there and it was so crowded that we just picked up a piece of fruit and left. There was an out-of-state baseball team there both mornings and with all of their "stuff" there was little room for anyone else. This area needs to be expanded to serve all of the guests.”

Apr 17, 2008 by Lisa from Alamogordo, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very nice and helpful staff; great breakfast.
• People in street clothes in the pool; a child with no pants in the hot tub.

“Overall a great experience! Would stay here again.”

Apr 15, 2008 by Bill from Carlsbad, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Suite was nicely laid-out and comfortable.
• The beds are too soft.

“We stayed three nights. The first night the bed was very uncomfortable. It was soft and lumpy as if really worn-out. The next day we asked for a different room and moved. The bed in this room was much better. It was still too soft but not lumpy.”

Apr 10, 2008 by Baldo from Fabens, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[9]

• Good location.
• Room was in need of work.

“I have stayed in many Marriott's and this is the first time that I have had a bad experience. The staff was not friendly, in fact the receptionist had no identification, he wore a oversize pullover sweater. The room cabinets had gaps between them and the bathroom door did not even close. The bed was uncomfortable and the door that links the rooms had huge gaps that allowed me to hear the neighbor all night long. I was very unhappy with my stay.”

Apr 10, 2008 by Carrie from Clovis, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Even though check-in was chaotic and there was only one person working, he was very friendly and accommodating.
• Unfortunately, there was only one person working the desk during a time that the hotel was sold out.

“We were pleased with the room, service, and lobby. Breakfast was great, though we were unable to eat on the second day because of the crowded breakfast room without enough seating. I loved the flavored creamers with the coffee-made my day! The front desk help was very patient and friendly. The room was comfortable and the pool was enjoyable.”

Apr 9, 2008 by Betty from Chula, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[10]

• Pool dirty, exercise room hot.

“Good for business traveler.”

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Amenities at Springhill Suites Las Cruces, Las Cruces

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fire Place Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine

Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Safe Deposit Box Scuba Diving Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing Wet Bar