Springhill Suites Las Cruces [Las Cruces, NM]- Hotel Reviews - MyTravelGuide.com


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Photo of SpringHill Suites by Marriott Las Cruces

Springhill Suites Las Cruces 2-star

1611 Hickory Loop, Las Cruces, NM

SpringHill Suites is Marriott's new concept in economy all-suites lodging featuring clean, convenient, quality accommodations including pantry area with refrigerator, microwave, coffee maker and sink, living area with sofa bed and work desk and sleeping area - all for a great value![more]

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User Reviews for Springhill Suites Las Cruces, Las Cruces

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 231 user ratings

Oct 11, 2009 by Anton from Munich,AE
Overall Rating: 10 Overall user rating

“Nice staff, clean, good continental breakfast, excellent complimentary computers for internet and printer.”

Jul 10, 2009 by Lee from Mcneal,AZ
Overall Rating: 10 Overall user rating

  • Excellent rooms with very pleasant staff.
  • Pool was slightly cloudy.

“Very roomy accomadations in excellent repair and very clean. Would go out of my way to stay there again.”

May 21, 2009 by Christie from Artesia,NM
Overall Rating: 10 Overall user rating

  • Clean.
  • It was all good.

“Friendly staff and
very clean.”

Jan 5, 2009 by Steve from Williamsville,NY
Overall Rating: 8 Overall user rating

  • Great staff, room good; great for families with kids.
  • Room only available with two double beds, suite rooms not separated by door.

“Under construction, but completion is soon. Most rooms have double beds in the bedroom. No door between rooms Easy location from I-10 but must go through town to get to I-25.”

Dec 28, 2008 by sharon from Vernon,CA
Overall Rating: 9 Overall user rating

  • The room was very quiet, and the staff was very friendly and helpful. I liked parking my car right outside the entrance. Shower head was very good.
  • The bed had a very odd smell and needed replacement, so we slept on the fold out couch.

“It was
ok very quiet. The shower was very nice and clean. It will be smoother with the constuction completion.”

Sep 24, 2008 by Rachel
Overall Rating: 9 Overall user rating

  • AC kept circulating on and off. I sleep better with a constant noise so this bothered me!

“Hotel lobby was under construction so had to go to the rear of the hotel to check in. I was a little worried that I would be woken up with the sound of construction but was pleasantly surprised to hear zero! The room was very clean and the bed was super comfy - We both had a great night sleep!!”

Sep 3, 2008 by Charles from Las Vegas, NV
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[9]

  • Location, but under construction.
  • The hotel was under construction.

“Has always been a great place to stay, but was under construction.”

Aug 26, 2008 by Maryanna from Wells, ME
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and spacious suite. Comfortable furnishing and great TV.
  • Lobby currently was under renovation.

“Excellent stop between Texas and Arizona. Clean and spacious quiet suite with comfortable furnishing and great TV. Gym and pool available. Pool area very comfortable. Easy access to Wal-Mart, food, gas, Starbucks, etc.”

Aug 21, 2008 by Terri from Rio Rancho, NM
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • The room was very quiet to outside noise/interstate traffic.
  • The main public areas of the hotel were under renovation and inaccessible.

“The only real disappointment was the renovation. A rear entrance to access a hotel room that was being used as the check-in area. The renovation area was very contained and no dust or debris was visible. The hotel was right next to the busy interstate and we could not hear any of the highway noise from our room. We plan on going back to Las Cruces regularly (got a kid at NM State University) and will most likely be staying at this hotel for all our trips.”

Aug 20, 2008 by Blanca from Las Cruces, NM
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Security.
  • Construction.

“I was really impressed. I will definitely stay there in the future.”

Aug 16, 2008 by Lee from Corrales, NM
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[2]

  • Assistant GM.

“Hotel was under construction which was not disclosed at the time of check-in. This hotel was identified as a 2 1/2 star. It is not even a single star hotel.”

Aug 13, 2008 by Soumitra from Columbia, SC
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[8] • Location:[8]

  • The room was spacious and the location.
  • The room and the bathroom were dirty, full of hair.

“This hotel didn't meet my expectation. The breakfast was ok, however, the overall cleanliness was substandard.”

Aug 7, 2008 by Kf from Albuquerque, NM
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The hotel has an excellent free breakfast, which the staff kept fully stocked.
  • It was under construction. Plus, one of the night managers was not the best at customer service.

“This is a family-friendly hotel with plenty of room for a family of four. The pool is very nice, and the free breakfast offers a great variety.”

Aug 5, 2008 by Russ from Spokane, WA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Hotel staff was friendly, helpful.
  • Hotel was under construction.

“I can recommend this hotel to anyone. Staff was great, very friendly. Rooms were very clean. Beds were comfortable.”

Jul 21, 2008 by Pepper from Shoreline, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Good location for business traveler, very clean.
  • Not crazy about Las Cruces.

“Everything was perfect, good breakfast included.”

Jul 21, 2008 by Renette from Anza, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Relaxed after long drive in pool and spa, comfortable beds, large flat screen enjoyed, used work out room and had an excellent breakfast.
  • No real complaints.

“We found the hotel to be easily accessible from the interstate. The staff was polite and helpful. The atmosphere of the pool and spa was pleasant and they were in excellent condition. The workout room was small but appreciated. The room was not overly large but very adequate with sleeping, sitting and kitchenette areas. We were able to relax and refresh during our brief stay.”

Jul 19, 2008 by Will from Hachita, NM
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was very helpful and nice.
  • Nothing at all.

“It is a wonderful hotel. The pool was great as well as the rooms. The staff was very helpful.”

Jul 18, 2008 by Carol from Rodeo, NM
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Bright and beautiful. Smooth.
  • Nothing.

“We had such a pleasant time while in our hotel. There is absolutely nothing like have a suite!”

Jul 3, 2008 by Jr from St Louis, MO
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • In-room refrigerator, large-screen TV, clean, nice pool.
  • Close to Interstate 10; heard road noise when room fan was off.

“The Las Cruces Springhill Suites hotel is a newer nice hotel close to I-10. The rooms are small, but very clean and nicely appointed. Ours had a desk, large-screen cable LCD TV and refrigerator. The room materials and furnishings were upscale without being luxury-level. The pool and Jacuzzi were clean and warm (open to 11 PM). The breakfast buffet had good options (waffle station, toaster, cereal, egg patties, sausage, oatmeal, Danishes, fruit, juice, milk, yogurt) but the five table eating area was a bit tight for a busy Sunday and one rude family was running roughshod over the place (not sure what the hotel could have done about that though). The hotel lobby was small, but decorated nicely with a river-rock fireplace. The hotel has a small convenience shop area near the front desk. They also have vending machines on floors 1 and 3 and a small coin laundry on floor 2. We were impressed and would definitely stay here again.”

Jul 2, 2008 by Robert from Houston, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff and help were all courteous and polite and well informed about area.
  • Pillows were too soft.

“Traffic was light and I arrived early than anticipated and was greeted courteously and even offered a choice of floors. Everything from the refrigerator, coffee machine, iron to flat screen TV were in excellent condition and had good directions for their use. Easy egress and ingress from and to I-10 and within short distance were first class and moderate restaurants. No problem at check out and the morning serve yourself buffet was excellent. I especially liked the do it yourself waffles.”

Amenities at Springhill Suites Las Cruces, Las Cruces

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fire Place
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Safe Deposit Box
  • Scuba Diving
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Water Skiing
  • Wet Bar
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