Sheraton Billings Hotel

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User Reviews for Sheraton Billings Hotel, Billings

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Jul 3, 2008 by Chad from Fargo, ND
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[5]

• Very prompt airport transportation.
• Located too close to loud night clubs.

“The hotel itself was not bad, except for a few staff members. The room was clean, but the bathroom was poorly designed. The worst problem with this hotel was the noise. Both nights I was there, very loud music from the nearby clubs was blasting until after midnight. I was on the 11th floor, and my walls were vibrating from the music 3 blocks away. If it were not for that, the location was otherwise very convenient to downtown.”

Jul 2, 2008 by Julie from Sheridan, WY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Comfy beds.
• Train noise.

“Very enjoyable and modern Downtown spot. Easy and free parking in garage right across the street. Excellent restaurants within easy walking. Loved this hotel.”

Jun 9, 2008 by Scott from Billings, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[6]

• It is nice.
• No pool.

“It was a nice place and was up to date.”

Jun 6, 2008 by Gary from Schenectady, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] •

• The room.
• The food service for this hotel is on the 20th floor. The restaurant on the 10th. This caused some problems.

“A nice hotel, but close to train tracks. The trains at night made it tough to fall asleep.”

Jun 6, 2008 by Crystal from Queen Creek, AZ
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[5]

• The rooms were very nice.
• They had hookers down in there restaurant/bar.

“The rooms were very nice. I was traveling with my family which included four small children all together. They have there restaurant in their bar while they are remodeling and they actually had hookers come in and pick guys up. One actually took one outside of the hotel by the front door and they were going at it. Nobody cared or tried to stop them. My mom even asked the security guard if they allowed that to go on and he acted like he didn't hear here. It was very repulsive to see. Not a good family environment at all.”

Jun 5, 2008 by Linda from Sidney, MT
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The room had a relaxation tape I used and it was wonderful.
• It is near the railroad tracks. They provided earplugs but I did not know why.

“The room was beyond my expectations for comfort.”

Jun 4, 2008 by Matthew from Glendive, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Ambiance.
• Parking.

“Awesome hotel and professional, friendly staff are very helpful and accommodating.”

Jun 4, 2008 by Patricia from Bozeman, MT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Starbucks/view.
• Parking/location.

“We would stay again.”

Jun 3, 2008 by Margaret from Belle River, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The ambience of this hotel and in particular our room was amazing.
• Unfortunately the day was Memorial Day and most restaurants were closed which reduced our meal options.

“The Crowne Plaza needs to be experienced. From the moment you walk in the Plaza you welcomed by a western flair that continues to your room, which is lavishly decorated but not gaudy. All you need is available. The staff are pleasant and accommodating.”

Jun 2, 2008 by Lacey from Bozeman, MT
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[7]

• Staff was great! Beds were comfy!
• No pool.

“Thumbs up!”

Jun 1, 2008 by Anthony from Newburgh, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely helpful and airport shuttle is great.
• I had no problems whatsoever.

“This hotel was great. I had never been to billings and was going there for business. When I got to the airport I called and they were there in less than 10 min. Got to the hotel and the staff was great and very helpful. I was put on the executive floor and the staff at the executive lounge was very helpful as well. The food was simple and basic but still very tasty. Overall a great experience and have recommended it to people visiting the area.”

May 29, 2008 by Amy from Lovell, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved it! I felt much pampered!
• There was no mini fridge or microwaves in the rooms.

“The only issue we had was that housekeeping didn't clean our room one of the days, but they were very quick to respond to getting us what we needed.”

May 29, 2008 by Amy from Lovell, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was gorgeous and wonderful. I felt so pampered!
• There was no mini fridge or microwaves in the rooms.

“Our experience was wonderful! We didn't want to leave. The only issue we had was that one of the days housekeeping did not clean our room, but they were very prompt to bring us the items we needed.”

May 29, 2008 by Josh from Billings, MT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great beds in rooms and also new flat screen TV's.
• At wedding reception the mini bar closed shortly after midnight, right when the party was getting started.

“Overall a very nice hotel. The recent upgrades were a very noticeable improvement. Rooms were clean spacious and the beds were phenomenal. I live in billings and will probably stay there anytime I'm Downtown and shouldn't be driving.”

May 28, 2008 by Shelley from Helena, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds and bedding.
• Lobby was stark.

“Really enjoyed our stay. We'll stay again!”

May 28, 2008 by Bill from Georgetown, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good location, excellent room and amenities. The Wi-Fi network connected and worked without a hitch.
• Front controls of TV had been locked which prevented using inputs for viewing presentations on it.

“The hotel is very conveniently located in Downtown Billings with easy access from the freeway. It is also near the airport which makes it even better. The room was top notch I'm sure because of their recent renovation. The flat panel TV in the room was an added bonus.”

May 27, 2008 by Frank from Tomah, WI
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[2]

• The room itself was the only good thing about this hotel.
• Too noisy, rude guests, loud train.

“Rude guests, unsympathetic staff, the freight train passes by the hotel too frequently in the middle of the night. Cannot get a goodnight sleep.”

May 27, 2008 by John from Casper, WY
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[10]

• Bed was comfy-Starbucks in Hotel.
• Room was very noisy.

“Hotel was not as nice as expected. Lobby area very small and sparsely decorated. Room very noisy-walls not insulated well and heating/cooling very loud.”

May 6, 2008 by Candy from Boulder, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very comfortable!
• Shuttle service is undependable.

“This hotel was at the final stages of refurbishing, construction and the hotel restaurant was not open. The rooms are very clean and comfortable and the staff was professional and pleasant. It has a star bucks which was good because room service was limited and not fantastic, but I'm sure that will change once the restaurant is up and running.”

May 5, 2008 by Glen from Helena, MT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Rooms were fantastic. Bath products exceptional.
• Under renovation. Things are a bit messy in the lobby.

“Hotel rooms are very large. I stayed on the quiet floor and was given a sleep mask, ear plugs, and a sleep CD. Housekeeping was very attentive. The bed was exceptionally comfortable and the flat screen TV was a nice bonus.”

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Amenities at Sheraton Billings Hotel, Billings

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Barber/Beauty Shop Bath Tub CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Florist

Free Airport Shuttle Free Newspaper Gift Shop Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services News Stand Phone with speaker Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Security Video Checkout