Crowne Plaza Hotel Billings [Billings, MT]- Hotel Reviews - MyTravelGuide.com


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Crowne Plaza Hotel Billings 3-star

27 North 27th Street, Billings, MT

Welcome to the Crowne Plaza Hotel.Located in the heart of downtown Billings; our location sets us on 27th Street, between I-90 and Billings Logan International Airport.[more]

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User Reviews for Crowne Plaza Hotel Billings, Billings

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.5] • Location:[8.0]
Based on 461 user ratings

Aug 24, 2009 by Leslie from Oakdale,MN
Overall Rating: 9 Overall user rating

  • Nice sized rooms!
  • Location and no pool.

“The hotel had a nice lobby and friendly staff. The room was a good size.”

Aug 9, 2009 by Linda from Calgary,Canada
Overall Rating: 7 Overall user rating

  • Use to be a top hotel, but needs an upgrade.
  • They gave us a double bed. Not appropriate or comfortable for a couple.

“Overall it was a good place for us bikers going through town on the way to Sturgis. But, as a business traveler I would insist on renovations. I dislike stains in hallways and common areas. Makes me crazy.”

Aug 3, 2009 by Miriam from Bozeman,MT
Overall Rating: 8 Overall user rating

“This hotel met our needs for a short stay.”

Jul 28, 2009 by Jon from Glasgow,MT
Overall Rating: 10 Overall user rating

  • Close to downtown amenities.
  • Nothing.

“Best place to stay in Billings.”

Jul 22, 2009 by Marie from Bozeman,MT
Overall Rating: 7 Overall user rating

  • Good location for downtown events.
  • Bathroom needed repairs (tile loose, shower head flopped, drain didn't drain well, fixtures loose, etc).

“Still a good value for the price. The bathroom needed some TLC. Bed was comfortable. Air conditioning wouldn't set lower than 68. For those who like cool sleeping conditions it probably won't be too comfortable.”

Jul 20, 2009 by Elaine from Great Falls,MT
Overall Rating: 10 Overall user rating

  • Staff was great.
  • The train activity and loud street noise.

“We would likely not stay at this hotel again due to the trains.”

Jul 18, 2009 by David L. Hanson from Bellingham,WA
Overall Rating: 9 Overall user rating

  • The bathroom setting behind the Bedroom.

“Was great for my business and personal needs, close to everything.”

Jul 15, 2009 by Dean from Holdrege,NE
Overall Rating: 8 Overall user rating

  • The hotel was clean and well kept.
  • No swimming pool.

“This was a nice hotel. But as a parent a pool is almost a necessity. Good for adults and business travelers.”

Jul 2, 2009 by Mark from Excelsior,MS
Overall Rating: 9 Overall user rating

  • Great hotel and located in best spot in town.

“This hotel is not new but has been updated recently and is very nice, great room and excellent beds. Location is perfect for walking to best dinning spots in town.”

Jun 27, 2009 by Dennis from Buhl,DE
Overall Rating: 10 Overall user rating

  • Rooms are really nice.
  • No swimming pool.

“Great place to stay.”

Jun 26, 2009 by Tracey from Beaverton,OR
Overall Rating: 8 Overall user rating

  • Good location and
    comfortable beds.

“Great location, comfortable beds and very clean. I felt the walls must be on the thin side, because we could hear everything people were saying in the adjoining rooms and when out in the hall.”

Jun 17, 2009 by Erika from Glasgow,MT
Overall Rating: 10 Overall user rating

  • Excellent bedding, quiet room.
  • Nothing.

“Great romantic stay. Enjoyed the quiet room.”

Jun 16, 2009 by Luke from Butte,MT
Overall Rating: 7 Overall user rating

  • Quiet.
  • No pool or hot tub.

“The room was clean looking in general however we could not use the coffee maker because it had old coffee in the carafe and generally unclean. The shower filled with water because of a slow drain. Decorations in the room were generally not soft or inviting.”

May 31, 2009 by Tracey from Beaverton,OR
Overall Rating: 9 Overall user rating

  • Great location, very comfortable beds.
  • The front desk clerk that works grave yard. Very unacknowledged and not helpful at all. Didn't really seem to care and was very slow!

“We enjoyed our stay at the Crowne Royal as we had for our last visit to Billings. The bed was very comfortable, the rooms were clean, decorated nicely, the location was easily accessible and close to most things. The front office person that has checked us in both times (works grave yard) was not friendly, helpful, knowledgeable or efficient. That was the only thing that tarnished our stay.”

May 27, 2009 by Josh from Missoula,MT
Overall Rating: 9 Overall user rating

  • Nice room, great view.
  • No pool and no pets.

“Very nice hotel, nicely remodeled and right in downtown. Not so great for the kids, though, as there is no pool and they did not allow pets.”

May 10, 2009 by Melissa from Belgrade,MT
Overall Rating: 10 Overall user rating

  • The beds were spectacular, and there were a lot of little things done for our comfort
  • Nothing.

“Excellent experience, comfortable, and highly recommended.”

Apr 30, 2009 by Holly from Gillette,WY
Overall Rating: 9 Overall user rating

  • The hotel is centered downtown.
  • This establishment is non-smoking.

“The Crowne Plaza is centered downtown Billings, and only a short walk to most upscale dining and clubs. It is a very nice and romantic hotel, with the great service that is known with all Crowne establishments. You will not be disappointed with your stay here.”

Apr 19, 2009 by Lee from Manhattan,MT
Overall Rating: 9 Overall user rating

  • Comfortable beds.
  • Extremely noisy neighbors with young children.

“This is a lovely older hotel that has been nicely updated to reflect current tastes. I would recommend it for business travelers and guests with older children only.”

Apr 15, 2009 by Tina from Sheridan,WY
Overall Rating: 10 Overall user rating

  • Staff.
  • Parking.

“My only hesitation was parking. If you are flying into Billings and use the shuttle, then it's the right hotel. Staff was wonderful, helpful and pleasant.”

Apr 11, 2009 by Susan from El Centro,CA
Overall Rating: 10 Overall user rating

  • Location and convenience, centrally located to downtown Billings.

“Found desk staff to be extremely helpful and friendly.”

Amenities at Crowne Plaza Hotel Billings, Billings

  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Barber/Beauty Shop
  • Bath Tub
  • CD Player
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • DVD Player
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Florist
  • Free Airport Shuttle
  • Free Newspaper
  • Gift Shop
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Iron
  • Laundry/Valet Services
  • News Stand
  • Phone with speaker
  • Porters
  • Public Address System
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Video Checkout
Hotel Representatives:

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