Billings Hotel and Convention Center

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User Reviews for Billings Hotel and Convention Center, Billings

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Aug 26, 2008 by Kellie from University Place, WA
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[8]

• Nice beds.
• No lotion, small bathroom, didn't clean room.

“Nice hotel. Good size rooms. Right off freeway and close to restaurants, shopping and water park. rooms fine. Hard to get a response when we called with a complaint. Overall I would recommend this hotel. Oh, and the pool had water slides which you had to pay for daily to be able to go down them.”

Nov 21, 2006 by William (. from Burleson, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing except leaving it.
• Nasty.

“N/A”

0 of 1 people found this review helpful.

Nov 18, 2006 by Gina from Billings, MT
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[2]

• Nothing.
• It was trashy.

“I am so glad that u sent this review....this is not a 3 star hotel! I felt very ripped off when I got there because I knew that I couldn¿t get a refund and stay somewhere else. I was traveling with small children and felt very unsafe there. The rooms and bedding were so old! It smelled like smoke everywhere in the hotel. In the morning we had to walk far to the restaurant outside in the freezing cold to get to it and no one was there e to seat us for over 20 min! This hotel is a joke I would recommend taking it off the 3 star lists!! ”

1 of 1 people found this review helpful.

Nov 15, 2006 by Brian from Anchorage, AK
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• Room was not cleaned daily.

“This hotel is not good! The do not keep it up and is very run down. The bed was hard and the tub was black from all of the filth. My room was also not cleaned every day. I left at the same time every day (around 11:30am) and it was cleaned 3 of the 6 nights. ”

1 of 1 people found this review helpful.

Sep 22, 2006 by Ken from Missoula, MT
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[6]

• Nothing.
• Run down, poor quality materials, not very clean, outdated colors, materials, design.

“This hotel was booked as the only 3 star hotel in Billings Montana. It should qualify No higher than a 1 star. We were terribly disappointed.”

1 of 1 people found this review helpful.

Sep 21, 2006 by Kristen from Duanesburg, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[4]

• The front desk clerk was nice.
• The rooms were old and dirty.

“I would never recommend this hotel to anyone. The room was dirty (I couldn't tell if the sheets had been changed) and the bathtub was disgusting. The beds were so uncomfortable that nobody in our party could sleep. If we didn't check in at midnight and weren't leaving at 4 am. to catch a flight, I would have let them keep my money and stayed somewhere else. Overall, this place was pretty scary.”

1 of 1 people found this review helpful.

Sep 16, 2006 by Dave from Wausau, WI
Overall Rating: 1
Cleanliness:[6] • Staff:[3] • Location:[5]

• The management is trying to put some life back into this aged location.
• Caution, at check out they hit you with a energy surcharge, $2.75, not much but completely out of the blue.

“This location is lowering itself to tactics used at 1 and 2 star places to generate more income. The Carrier HVAC unit was very noisy when it would run and keep both of us up all night.”

1 of 1 people found this review helpful.

Sep 11, 2006 by Julie from Blair, NE
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[5]

• The lobby looked nice. The staff was friendly and helpful.
• Unsafe neighborhood. Outside entrances didn't lock. Noisy. Under construction.

“It definitely was not a 3 star hotel. I would give it a 2 at best. It was noisy, the outside doors did not lock, nor did they shut completely. It was in an unsafe area for walking. It was under construction, the rooms were old and worn. We felt that we overpaid for the quality of accommodations we received at this hotel.”

1 of 1 people found this review helpful.

Sep 7, 2006 by Jane from Ashland, MT
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[6]

• None.
• No floor covering in hall, dirty outdated rooms, small doors.

“Very poor. Staff asked how we had booked and gave us a VERY poor room. Bathroom doorway was about 20 inches wide. Obviously undergoing some kind of renovation but hard to tell what. Wouldn't recommend to anyone.”

1 of 1 people found this review helpful.

Sep 6, 2006 by Audra from Rigby, ID
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• Kids loved the water slide.
• NA

“Hotel was get employee's were very helpful and friendly.”

0 of 1 people found this review helpful.

Sep 6, 2006 by Carol from Minot, ND
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[5]

• The main lobby looked nice.
• Poor looking room, thin towels, old looking halls, poorly groomed outside.

“This is no where close to a 3-star hotel. Poor accommodations--no suitcase holder, no Kleenex in dispenser, thin towels, rough toilet paper and Styrofoam cups for coffee. Slow drainage in sink, light bulb out. No amenities such as lotion, shower cap. Cafe was not open at 6 a.m. as posted. Plastic flowers were in their window boxes. Although they were remodeling, the job was painting and carpeting. They said the beds and furniture were new but very cheaply made. Not a real comfortable bed.”

1 of 1 people found this review helpful.

Sep 6, 2006 by Brian from Reno, NV
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location next to river.
• Did not meet my expectation on the price or the rating. The price would have been in line if rating was accurate!

“2-Star at best.”

Sep 4, 2006 by Nancy from Janesville, WI
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[3]

• Price.
• Mold in bathroom, being remodeled so very messy.

“The location is good, but due to remodel the hotel is a mess. Bathroom was very moldy. air conditioning unit was very old and very dirty. We believe that the crossbeams for our roof rack may have been stolen overnight (we did not notice this for a few days as we were not using the rack.) I would not recommend this hotel.”

Aug 19, 2006 by Bob from Indianapolis, IN
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[5]

• None.
• Dirty, rooms not very nice, not a three star hotel at all.

“The hotel is dirty and they are remodeling with paint and supplies laying everywhere in the hotel. The beds are awful. Towels are dirty. ”

Aug 14, 2006 by Jan from Klamath Falls, OR
Overall Rating: 2
Cleanliness:[8] • Staff:[4] • Location:[8]

• Clean and convenient.
• Internet service did not work in the hotel rooms, had to go to the lobby.

“Person at the desk didn't have anyone to call about the Internet service even though she had several complaints about the wireless not working in the rooms.”

Aug 10, 2006 by Stephen from Gordon, NE
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[9]

• Water slides.
• Extra charge for water slide.

“When I booked they did not tell us there was a water slide charge or that they were remodeling all the hallways. We also got billed for a movie when we were gone.”

Aug 7, 2006 by Patrick from Dayton, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• It was located close to restaurants. It had on site laundry. It was clean.
• It was a little dated. I would rate this a 2-star, not a 3-star.

“This was a good quality two star hotel with a convenient location. However, I would not rate this a 3-star hotel.”

Aug 7, 2006 by Gary from Apo, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[9]

• Easy check-in, good location to freeway.
• Not being able to see billing at check out.

“Good value for travelers passing through the Billings area.”

Aug 1, 2006 by Anne from Denver, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• We were not picked up from the airport after 6 calls, staff was drunk, and it smelled of urine! This is a 1 star hotel not a 3.
• I would like my money back.

“It was under construction and had people doing crystal mesh in the hallways. They were supposed to pick us up at the airport and after many calls and promises they finally arrived drunk. We then had to take a cab. Our room was filthy and smelled of urine. It was not even close to a 3star hotel. It is the scariest hotel I have ever stayed in and I have traveled all over the world with very little money. ”

Jul 25, 2006 by Richard from Clarkston, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• NA
• Noisy (Families, and Convention) and a little run down.

“My fiancée and I needed a place to stay near the Billings Airport. The hotel was a little run down, and very busy. A lot of families were there and a convention was being held at the hotel. The room was fine. My only complaint was that the water in the shower consistently changed from hot to cold during showers. It was either scalding or freezing. Maybe it was from all the guests flushing their toilets.”

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Amenities at Billings Hotel and Convention Center, Billings

24 Hour Front Desk Bar/Lounge Business Center Casino Coffee Maker in Room Courtesy Car Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable