Hilton Tucson East

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User Reviews for Hilton Tucson East, Tucson

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Jun 5, 2008 by Roberto from Hermosillo, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel is very good and close to commercial centers.
• No complains.

“The hotel is clean with very good beds, quiet a friendly staff.”

May 14, 2008 by James from Gilroy, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Relaxing atmosphere, not overly crowded, helpful staff.
• Small bathroom, bad water conserving showerhead.

“Stayed at the hotel for two nights. The staff was friendly and helpful. The room was pretty basic for a Hilton. Nice but not awestruck about it. I disliked the water conserving showerhead, which, according to the hotel is standard fare in Tucson. Couple other things: TV could be updated to a larger flatscreen perhaps, and the room could have been great with a mini-fridge. The bed was comfortable, with an abundance of pillows, and the Hotel was very quiet, aside from the in-room A/C which was a tad noisy.”

May 11, 2008 by Ron from Leesburg, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location, all employees were very friendly.
• People smoking at the front door.

“This is a great place to stay great rates for value, convenient location.”

Apr 28, 2008 by Everett from Tucson, AZ
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean and staff was very nice.
• That I paid for 1 room twice ice machine was broke.

“Clean close to shops and it was nice and roomy.”

Apr 24, 2008 by Allen from Lafayette, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[6]

• Agreeable to a 2PM late check-out.
• The elevator failed and we were on the 6th floor.

“They gave us an extra time to depart because of the elevator repair which really did not affect us except once when we were forced to use the service elevator.”

Apr 9, 2008 by Todd from Grand Canyon, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[3]

• Lots of pillows, bed was comfortable.
• Drab, conservative decor.

“The hotel is a good choice for business travelers with business in eastern Tucson. It is located 8 or so miles on city streets from downtown, the University of Arizona, and I-10, so there are other more convenient hotels for people needing to be close to those things. The decor is pretty standard for a somewhat upscale chain hotel; nothing exceptional about it but it was adequate. A fair number of restaurants are nearby, although we had our best meals at establishments near downtown. The gym was very nice with video monitors on most aerobic machines, and the pool and patio area were nice. The hotel is surrounded by vacant lots, a wash, and, across the street, businesses like Home Depot and a succession of strip malls. Other than the view of the mountains, the hotel doesn't offer much in terms of pleasant surroundings.”

Apr 9, 2008 by Leslie from Glendale, AZ
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[8]

• Always nice and staff friendly.
• The a/c the first night was so loud we couldn't sleep.

“The a/c in the room sounded like a freight train every time it would come on. We couldn't get it fixed until the next morning. However, they fixed it right away. They always meet our expectations,.”

Apr 8, 2008 by Anon from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The king size bed was very comfortable!
• The TV in the room was too small, but it did work properly.

“I had a great stay at this hotel. The room for comfortable and quiet. The room and lobby were very attractive.”

Apr 2, 2008 by Mimi from Santa Rosa, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• It was far from everything.

“Wonderful soft bed, very quiet pool area.”

Apr 1, 2008 by Ami from Sierra Vista, AZ
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[4]

• Jacuzzi was the perfect temperature.
• The room smelled horribly of must and the A/C didn't work.

“After getting over the original pungent smell that overwhelmed you when you walked in the room, my daughter and I noticed that it was getting increasingly hot in the room, even though we had turned on the A/C. Sure enough, the A/C was blowing hot air. We called the front desk and they sent up a staff member. He stood in the room by the unit for a good ten minutes, only to say it felt fine to him. I got up and pointed out that the air coming out was hot, and he said, once again, that everything seemed fine to him. Ignorance is bliss, I guess.”

Mar 30, 2008 by Marylou from Camarillo, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Front desk staff was very friendly and helpful.
• Same dead bug was under the bathroom vanity from the day we arrived until the day we left.

“The cleaning staff needs work. On our arrival we were short of towels, had no box of Kleenex and the desk lamp did not have a bulb. Also, the door to the room did not close on its own when shut. We had to slam it shut from the outside as you could not turn the handle. We mentioned this problem to the front desk on our arrival and it took them 3 days to fix the problem. On 2 other occasions we did not have the correct number of towels left for us. They did not replenish the lotion or shampoo and we had used them completely. The rooms smelled a little musty. The beds were very comfortable. There was a dead bug and dirt under the bathroom vanity when we arrived. We stayed at the hotel for 5 nights and when we left the same bug and dirt was still under the vanity. The cleaning staff does not do the greatest job.”

Mar 26, 2008 by B from Golden Valley, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds.
• No free breakfast.

“Good location, quiet, nice staff, good dining, 3 star quality.”

Mar 25, 2008 by Bruce from Monument, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hot tub and pool.
• Didn't get our USA Today on Monday.

“Great! Wonderful! Would recommend.”

Mar 25, 2008 by Sandra from Sells, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• Room is very quiet.
• Computer room was smoky; person checking us in was not friendly. Treated like a second class.

“Attractive room, very quiet for sleeping, the hot tub was too hot, my car was one of several that was broken into, the staff was very supportive, the house detective assisted in finding a business for my window replacement this enabled my daughter and I to continue our get-a-way.”

Mar 24, 2008 by April from Morenci, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly and the location was good.
• We expected a much bigger and nicer room for a Hilton.

“We had never stayed in a Hilton before, so we were expecting the room to be a little better than the 2-star hotels we normally stay in but we were disappointed to discover that it was not much better. The shower curtain was cloth and the water from our showers leaked through the curtain and all over the bathroom floor, even under the door. This had obviously happened several times because the carpet was stained and frayed around the threshold. The bathroom was small (only accommodating one person at a time, unless one was in the shower). The heater was a bit noisy during the night. There is no parking next to where the rooms are located. We had to park in front and walk all the way through the lobby, take the elevator and walk across the hotel to our room.”

Mar 24, 2008 by Debbie from Prescott, AZ
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Best beds we have ever had at a hotel.
• Room was very small, spa jets didn't work well, spa area speakers so loud couldn't talk to each other.

“The comfort of the beds would make me go to this hotel again, the room was much smaller than most rooms we have stayed at. My husband felt the exercise equipment was good but as I said we could not enjoy the spa area because the music was so loud and the you could barely feel the jets. The breakfast we had was marginal at best.”

Mar 21, 2008 by Gail from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Nice room, friendly helpful staff, easy to find.
• No place to go without a car, overpriced bad food.

“An excellent hotel for a business traveler with a car and meetings to go to in the Tucson area. Not so good for a vacation since the area is all strip malls.”

Mar 20, 2008 by Jessica from Philadelphia, PA
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[6]

• The bedding was amazing.
• The common areas were devoid of any personality.

“The most important thing -the bedding - was the best part about this hotel. Best hotel bedding I've ever seen, save for luxury hotels in Manhattan. The TV barely got 5 channels, the view was kind of beat, and the common areas were boring. For more, though, I'd like a breakfast, or some charm, or something.”

Mar 19, 2008 by David from Queen Creek, AZ
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• Price was great.
• Location could have been more central.

“Fabulous.”

Mar 19, 2008 by Cj from Lakeville, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Rooms were well decorated, beds comfortable.
• Location is not central to the city.

“This is a great hotel for the business traveler.”

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Amenities at Hilton Tucson East, Tucson

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services