Sheraton Tucson Hotel and Suites

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User Reviews for Sheraton Tucson Hotel and Suites, Tucson

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Oct 1, 2009 by Jennifer from Phoenix,AZ
Overall Rating: 10

• The hotel staff was extremely friendly. Everyone was accommodating, and they upgraded us to a suite for free.
• The pool area can be somewhat noisy at night.

“I would recommend this hotel to anyone. It's an older hotel and not in the most exciting area, but everyone is extremely helpful and the hotel is kept up well. The rooms are very impressive, with comfortable beds, flat screen TV's and more than enough space. The restaurant is good but a bit expensive.”

Sep 8, 2009 by Audra from Mesa,AZ
Overall Rating: 8

• The Common Areas of the hotel were nice. 24 hour Pool.
• 3 channels on TV, No Local Channels, Walls were Thin, can hear neighbors.

“24 Hour Pool was nice, Very nice Courtyard area, Ping Pong, Fire Pits and Jacuzzi”

Sep 8, 2009 by yoli from Bisbee,AZ
Overall Rating: 8

• It was a good place to stay just to get away.
• it was under construction and the swimming pool was too far from my room.

“The room was nice, Sheraton had just upgraded their TV system I didn't like the fact that we were limited to only three TV channels but other than that my stay there was nice.”

Aug 22, 2009 by Claudia from Industry,CA
Overall Rating: 6

• The rooms were nice.
• The corridor to the room looked old and worn.

“The front desk area is very modern and some of the room have french doors..nice. The food is good quality and the staff is nice. I was disappointed with the corridor and how aged it looked. I would however, stay there again.”

Aug 13, 2009 by Amber from Chelan,WA
Overall Rating: 2

• Check in process was quick and easy.
• No ice machines in the hotel were working, item's out of our hotel room were stolen by staff members.

“At first glance the hotel looked like it was going to be a great place to escape for a little get-away. However once arriving, it was clear they needed to spend a lot more time doing maintenance and repair so the amenities they advertise were actually working. Security of the hotel rooms was very poor. We actually had items out of our room stolen. Then when speaking to hotel management, all they did was ask a maid if she'd seen the items in question. She denied and they let it go at that. I am very unsatisfied with this hotel, and would never recommend anyone I know to stay there.”

Aug 12, 2009 by Ellen from Phoenix,AZ
Overall Rating: 9

• Great quaility for the price.
• Need minor repairs, chip's in bathroom fixtures, peeling paint.

“It was very nice that they offered to upgarde to a suite for a small fee. It make our stay much more comfortable, everyone had there own bed.”

Jul 15, 2009 by Rosalie from Gillette,WY
Overall Rating: 10

• Bed and sheets/ pool and lounge.
• Bathrooms small but OK.

“Clean, staff very nice, grounds well kept, nice around the pool. I like it, I would stay again!”

May 29, 2009 by Sam from Bryan,TX
Overall Rating: 9

• Atmosphere was great
  , fires by pool was exceptional.
• Rooms too small.

“Great Place and even had 3 computers available for guest in lobby.”

May 14, 2009 by Marie from Riverside,CA
Overall Rating: 5

• Location.
• Room, thin walls.

“The hotel had a funny smell to it. The room was a basic room, the walls were thin, and the lady at the front desk was not very friendly. She seemed to be bothered with checking us in.”

Apr 11, 2009 by Ernie from Rogue River,OR
Overall Rating: 8

• Upon checkout, the staff at the front desk asked how my stay was.
• Two problems with the room keys, once checking in and the second near checkout.

“Nice property! The young lady at the front desk when I checked in was not particularly pleasant, though she wasn't rude, either. The room key was keyed to the wrong room and I had trouble getting settled, but a maintenance man happened along and walked the bad key all the way to the front and returned with the key corrected. The room was clean and comfortable.”

Apr 1, 2009 by Tawnya from Mimbres,NM
Overall Rating: 9

• The outdoor pool/hot tub/table tennis was a big hit with the whole family.
• Free breakfast should be included.

“Nice rooms, clean, great pool and patio area.”

Mar 26, 2009 by Beth from Thatcher,AZ
Overall Rating: 1

• I liked the spa that was the only good thing!
• The air conditioner in the room was loud and the bed was awful!

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Mar 20, 2009 by Natalie from Stockbridge,GA
Overall Rating: 9

• Spacious rooms and
  bliss bath products.
• Wi-Fi internet not working in our room, but got complementary movie because of that.

“The rooms in this hotel are very spacious. It also has a refrigerator in the room. Very nice experience. Would highly recommend.”

Feb 19, 2009 by Marsha from Flagstaff,AZ
Overall Rating: 8

• Updated, clean, convenient.
• Housekeeping accidentally sent alarm, thin walls with noisy neighbors late at night.

“As a whole, pretty nice. Thin walls- of course, noisy neighbors were actually partying out in the hall at midnight. No microwave, and not enough mirrors or mirror by an outlet except for the bathroom.”

Feb 19, 2009 by Diane from Lafayette,CO
Overall Rating: 10

• The bar offers S'mores you can toast by the fire pits.
• Can't think of anything.

“All the staff, from waiters to maintenance, seemed to make it their personal responsibility to help us have a good stay. I've never been at a hotel where everyone was so attentive and friendly without being intrusive. I highly recommend this hotel.”

Feb 16, 2009 by Joanna from Waldoboro,ME
Overall Rating: 9

• Very comfortable beds, easy to park, safe area and
  restaurants nearby.

“We thought this hotel was a very good place to stay in Tucson. We enjoyed going to Sabino Canyon and the Arizona Sonoran Desert Museum. There is a lot to do and see in Tucson. The Sheraton was a good place to rest at night.”

Feb 16, 2009 by Julie from New York,NY
Overall Rating: 9

• Beautiful pool courtyard, friendliness of staff, great bed.
• Bathroom was a bit run down.

“We wanted a comfortable hotel with pool and hot tub and we were very satisfied. All our expectations were met.”

Jan 21, 2009 by Steven from Venice,CA
Overall Rating: 3

• Location only.
• Ugly institutional room.

“The Sheraton is well located and the service friendly. However, the room itself was institutional, ugly and unpleasant. There was a large twin bed propped against the wall, the TV worked poorly and was ill-mounted.
If I had been staying more than one night, or if I had not been traveling solo, I would have demanded another room.”

Dec 15, 2008 by Julie from Tucson,AZ
Overall Rating: 10

• The room was clean, staff was great.
• Coffee delivered to room was subparb, no spoon to stir, 4 creamers.

“The price was great! The hotel is a 3 star, just remodeled and it looks great. Clean, comfortable and very friendly, customer service oriented staff. I will stay here again for sure!”

Dec 4, 2008 by Rob from Jefferson,SD
Overall Rating: 9

• Pool was great, nice views of the mountains.
• No WiFi in the guest rooms.

“Very nice hotel. The room was large and comfortable. The hotel was undergoing renovations, but not in the wing where my room was located. No wireless internet in the room, I thought all upscale hotels offered that.”

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Amenities at Sheraton Tucson Hotel and Suites, Tucson

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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