Sheraton Tucson Hotel and Suites

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User Reviews for Sheraton Tucson Hotel and Suites, Tucson

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Jun 4, 2008 by Kenton from Hays, KS
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[6]

• Convenient location for our activities.
• Color scheme was monochromatic.

“While comfortable and clean, this hotel lacked color, and pazazz that I would expect from a three star hotel as well as a member of the Sheraton line.”

May 28, 2008 by Bijan from Ottawa, ON CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very clean and friendly.
• Did not get the room I asked for.

“Very good over all satisfy.”

May 23, 2008 by Kris from Gonzales, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[7]

• Really liked the Shine shampoo, lotion, etc.
• The plumbing and not enough electrical outlets.

“It is pretty and was great for the price. It was also very clean. The room was not set up very efficiently and it was hard to find plugs.”

May 19, 2008 by Dan from Santa Monica, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location - it turned out to be across the street from where friends were staying.
• Ugly '70's design, noisy air conditioner (made hissing sound at random).

“A step up from your basic Comfort Inn, this Tucson Sheraton is nevertheless a throwback to the 1970's. The rooms are tastefully furnished and clean (though not immaculate), but some of the fixtures leave allot to be desired (the air conditioner in my room hissed at random, and the toilet leaked, which spoiled an otherwise quiet experience). The restaurant is best avoided - the adjacent I hop provides a far better breakfast, for less money. The gym is miniscule, and missing some popular equipment (like an elliptical trainer). The pool is large though, and while parking is fairly convenient it can be quite a hike to your room from the distant entrances, which I suppose with luggage constitutes its own workout.”

May 19, 2008 by Casey from Vail, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good price for great quality and service.
• They got rid of their continental breakfast.

“Great place to stay. This is the third occasion my wife and I have stayed here. The staff has always been friendly and helpful, we love the well-kept courtyard, pool, and hot tub area, and the rooms are very nice for a very reasonable price. My only complaint is that they no longer serve a complimentary continental breakfast like they did the first two times we stayed there. That was one of the reasons we decided to stay there because it was a good meal already figured into the price. We were disappointed to see they changed that and had to make other plans for breakfast we had not planned for.”

May 18, 2008 by Yolanda from Glendora, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Easy access from parking.
• Puts bottled water in your room with a high price.

“Typical upscale hotel, nice open lobby, good exercise room and business facilities, with reliable internet connection.”

May 11, 2008 by Alba from Hermosillo, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to everything, clean and comfortable.
• Everything was great!

“Excellent.”

May 8, 2008 by Kristin from Sierra Vista, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The pool and spa were very nice.
• They were unable to give us 2 beds. Also, we were in an older section that wasn't as well-kept (rust around the faucets, old carpet, etc.)

“We have stayed in the Sheraton in the past and we have always loved exploring the pool and the beautiful grounds. The suites are excellent, however, we were in a room this time (which was fine for our short stay). We definitely miss the poolside free hot breakfast buffet, which was the highlight of our stays in the past. Now, they offer a $10 buffet in the bar/restaurant. Overall, an excellent value and a relaxing get-away!”

May 4, 2008 by Patricia from Fort Lauderdale, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good hotel. Good staff. Good location.
• I'd prefer free internet access.

“Good hotel. Good staff. Good location.”

Apr 28, 2008 by Aikanae from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was exceptionally friendly. I was late in and out, missed packing items, and they went out of their way.
• No hair dryer in the room.

“The room beat my expectations. The beds were comfortable and loaded with pillows, nice refrigerator, and the bathroom was clean and fully stocked. I mentioned the room felt a little cramped, but it was a double and there was no up-charge for that. There was plenty of room to walk around in and a nice size desk/table to spread out my laptop. The staff was exceptionally friendly and helpful as this was not the smoothest trip I've had and they accommodated my fumbling well. I hope to stay there again and next time, be prepared to use the court yard, gardens, pool and hot tub. There are plenty of restaurants in the area to choose from as well.”

Apr 27, 2008 by Kathy from Park City, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[3]

• Beds were super comfy.
• Did have a problem with fire alarm going off that took some time to fix.

“Nice upscale hotel. Centrally located but somewhat far from downtown Tucson if that is the locality that you're going to frequent. Nice pool.”

Apr 26, 2008 by Martha from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[9]

• Location.
• No freezer section in the fridge.

“Great place.”

Apr 24, 2008 by Roger from Las Cruces, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Availability of sauna and steam room.
• Could not securely latch sliding patio door.

“Swimming pool is in excellent condition. Doubt many people knew there was a sauna. I may have been only one using it. An IHOP is conveniently located next door.”

Apr 21, 2008 by Karen from Wilmington, DE
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[10]

• Updated, Zen-like rooms upgraded to suite for $15 more.
• Pool had leaves in it.

“Great location for restaurants, shopping, etc.”

Apr 20, 2008 by Lorna from Sierra Vista, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Our room had a great view and small balcony. Liked being able to leave sliding glass door open at night.
• Many leaves in pool which remained all day. Breakfast not included.

“Upscale hotel which is centrally located. Attractive rooms, many with a balcony. Small lobby, beautiful but somewhat small pool area. Friendly, helpful staff.”

Apr 19, 2008 by Charlotte from Longview, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was great.
• Would be nice to have free internet like the 2 star hotels do.

“This hotel was clean, the rooms were spacious, and the hot tub and pool were well maintained.”

Apr 13, 2008 by Christina from Jefferson, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Nice pool, nice room.
• Nothing.

“Very nice play to stay.”

Apr 6, 2008 by Jim from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• 2 room suites with fridge.
• They were slow to make up rooms.

“Very spacious suites In central part of town. Convenient to shopping.”

Apr 5, 2008 by Miranda from Safford, AZ
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[5]

• Great shower pressure.
• Dirtiness.

“Our room was gross. Very nasty. A drawer in the TV hutch was busted and we told them about it, a maintenance guy was going to fix it at 9:30 at night. We got moved to a suite and that room was also gross. There were hairs all over the bathroom floor. Toothpaste on the mirror and sink knobs. Very gross. This Hotel was updated, I suppose, but not up to a 3 star par. I was not impressed. It was a cheap Hotel!”

Apr 5, 2008 by Glenn from Prescott, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The grounds were very nice and contribute to the curb appeal of the complex.
• No coffee in the main lobby area.

“Although I believe this hotel was rated 3 stars, it was hard to discern how they were better than many 2 or 2-1/2 star hotels I have experienced. This 3 star experience also highlighted the reasons for differentiation from the 4 star and 5 star hotels where there is much more attention to detail (e.g., soft towels, newer sheets, quiet closing room doors, complimentary coffee/refreshments in the lobby, larger bathrooms, etc.) Although the value was good.”

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Amenities at Sheraton Tucson Hotel and Suites, Tucson

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable VIP Rooms/Services