Sheraton Tucson Hotel and Suites [Tucson, AZ]- Hotel Reviews - MyTravelGuide.com


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Sheraton Tucson Hotel and Suites 3-star

5151 East Grant Road, Tucson, AZ

Nestled near the city center, Sheraton Tucson Hotel and Suites is moments from the city's business, cultural and recreational areas.[more]

  • Amenity Highlights — Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton Tucson Hotel and Suites, Tucson

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 674 user ratings

Jan 29, 2010 by Jim from Ranchos De Taos,NM
Overall Rating: 10 Overall user rating

  • Spacious rooms.
  • Liked it all.

“Great hotel - friendly staff - great location - spacious rooms!”

Jan 29, 2010 by Neil from Algonquin.,IL
Overall Rating: 6 Overall user rating

  • Nice size room and close to restaurants.
  • Not enough towels and TV remote didn't work real well.

“Not a bad place to stay but over rated at 4 stars. Adequate but not elaborate.”

Jan 24, 2010 by Bill from Arlington,WA
Overall Rating: 9 Overall user rating

“I have stayed at this hotel 3 times in 2 weeks. The first 2 times the front desk staff was great. Very friendly, offered paid upgrades, a glass of wine with dinner. Very nice. I was just there again the night before last. What a difference.”

Jan 22, 2010 by Holli from Peoria,AZ
Overall Rating: 9 Overall user rating

  • The beds were wonderful and the staff was extremely attentive.

“Great place to stay. The beds were extremely comfortable and the computer center in the lobby was wonderful with new computers and free use of printer as well. Service staff was very attentive.”

Jan 1, 2010 by Jennifer from Winslow,AZ
Overall Rating: 10 Overall user rating

  • Quick and efficient check in.

“Hotel description says pool is heated, but the pool is colder than most hotels we've stayed at.”

Jan 1, 2010 by Clayton from Lakeside,AZ
Overall Rating: 10 Overall user rating

  • Convenient to all parts of town. Sparkling building and grounds.
  • What's not to like?

“Well established and recently refurbished to dazzling standards, the Sheraton on Grant between Swan and Craycroft in Tucson is a great place to stay for any purpose. There is shopping in the neighborhood and an IHOP adjacent the property, an Outback two blocks away. Who could ask for anything more?”

Dec 22, 2009 by Amanda from Chula Vista,CA
Overall Rating: 8 Overall user rating

  • The suite allowed some privacy for us from our oldest child with the sofa bed and a door to divide rooms.
  • The bathroom needed maintenance. The overhead fan was falling out of the ceiling.

“The pool was awesome, kids LOVED it. There was also an outdoor fire pit that allowed us to entertain guests easily in the evening. The only thing was that it was quite a ways away from the Davis Monthan Air Force Base where we were visiting family.”

Dec 10, 2009 by Chip from Mesa,AZ
Overall Rating: 8 Overall user rating

  • Updated rooms and lobby.
  • Hard beds, TV listings on east coast time, not enough table tennis paddles.

“This hotel did a great job renovating the rooms.”

Dec 9, 2009 by Manda from Sierra Vista,AZ
Overall Rating: 7 Overall user rating

  • Stayed here before and it was great! Pretty nice hotel.
  • This room was horrible. We were in a different part than we're used to and it was smelly and old.

“Most of the time this hotel is pretty nice. This particular stay was not good due to the room.”

Dec 1, 2009 by Valerie from St Micheals,AZ
Overall Rating: 10 Overall user rating

  • The hotel was very comfortable.
  • None.

“The hotel was in a convenient area and it was a very comfortable place to stay. I would recommend it through Priceline to family and friends.”

Nov 23, 2009 by Tracie from Sherwood,OR
Overall Rating: 10 Overall user rating

  • I loved the fire pits at night and the beds and pillows were awesome!
  • We didn't get fresh towels for our second day.

“My friend and I came for a college football game and really enjoyed our time. The hotel was clean and staff was friendly. loved the fire pits and the beds and pillows were awesome! We also asked for a late checkout time and we were accommodated with no extra fee. Would definitely stay here again!”

Nov 19, 2009 by Earlene from Parker,AZ
Overall Rating: 7 Overall user rating

  • Older hotel, much wear and tear.

“Rooms were clean, good bed and pillows. Towels were better quality.”

Oct 1, 2009 by Jennifer from Phoenix,AZ
Overall Rating: 10 Overall user rating

  • The hotel staff was extremely friendly. Everyone was accommodating, and they upgraded us to a suite for free.
  • The pool area can be somewhat noisy at night.

“I would recommend this hotel to anyone. It's an older hotel and not in the most exciting area, but everyone is extremely helpful and the hotel is kept up well. The rooms are very impressive, with comfortable beds, flat screen TV's and more than enough space. The restaurant is good but a bit expensive.”

Sep 10, 2009 by Kevin from Santa Fe,NM
Overall Rating: 8 Overall user rating

  • It had wireless and wired connections for internet and a plug for your computer on the lamp.
  • The bed.

“For the price the hotel is definitely worth it, but the bed was uncomfortable and
I really noticed that. Not that the bedding was unclean, the mattress just wasn't that comfortable.”

Sep 8, 2009 by Audra from Mesa,AZ
Overall Rating: 8 Overall user rating

  • The Common Areas of the hotel were nice. 24 hour Pool.
  • 3 channels on TV, No Local Channels, Walls were Thin, can hear neighbors.

“24 Hour Pool was nice, Very nice Courtyard area, Ping Pong, Fire Pits and Jacuzzi”

Sep 8, 2009 by yoli from Bisbee,AZ
Overall Rating: 8 Overall user rating

  • It was a good place to stay just to get away.
  • it was under construction and the swimming pool was too far from my room.

“The room was nice, Sheraton had just upgraded their TV system I didn't like the fact that we were limited to only three TV channels but other than that my stay there was nice.”

Aug 22, 2009 by Claudia from Industry,CA
Overall Rating: 6 Overall user rating

  • The rooms were nice.
  • The corridor to the room looked old and worn.

“The front desk area is very modern and some of the room have french doors..nice. The food is good quality and the staff is nice. I was disappointed with the corridor and how aged it looked. I would however, stay there again.”

Aug 13, 2009 by Amber from Chelan,WA
Overall Rating: 2 Overall user rating

  • Check in process was quick and easy.
  • No ice machines in the hotel were working, item's out of our hotel room were stolen by staff members.

“At first glance the hotel looked like it was going to be a great place to escape for a little get-away. However once arriving, it was clear they needed to spend a lot more time doing maintenance and repair so the amenities they advertise were actually working. Security of the hotel rooms was very poor. We actually had items out of our room stolen. Then when speaking to hotel management, all they did was ask a maid if she'd seen the items in question. She denied and they let it go at that. I am very unsatisfied with this hotel, and would never recommend anyone I know to stay there.”

Aug 13, 2009 by Amanda from Sierra Vista,AZ
Overall Rating: 7 Overall user rating

  • The bed was comfortable.
  • I had to upgrade in order to receive a suite. I felt misled.

“Wasn't too impressed with this hotel. It was nice, but not what I would expect from a Sheraton. The pool was dirty and smelled of sweat.”

Aug 12, 2009 by Ellen from Phoenix,AZ
Overall Rating: 9 Overall user rating

  • Great quaility for the price.
  • Need minor repairs, chip's in bathroom fixtures, peeling paint.

“It was very nice that they offered to upgarde to a suite for a small fee. It make our stay much more comfortable, everyone had there own bed.”

Amenities at Sheraton Tucson Hotel and Suites, Tucson

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Fitness Center or Spa
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
  • VIP Rooms/Services

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