Westin La Paloma Resort and Spa

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User Reviews for Westin La Paloma Resort and Spa, Tucson

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Sep 11, 2009 by Shag from El Paso,TX
Overall Rating: 9

• Awesome pool area. Great views of mountains. Nice balconies. Great golf courses.
• No free wireless internet. Business folks will want that.

“La Paloma is on a par with Omni Tucson National and Ventana Canyon. Excellent pool areas that can be from kiddie to adults only. The freezing waterfall pool is unique and refreshing. Restaurant is expensive as you would expect. They have the sneaky daily resort fee that should be taken into account when budgeting. Use the self-parking for added value.”

Aug 13, 2009 by Heather from Tucson,AZ
Overall Rating: 7

• Staff was excellent.
• Room was outdated and saw several bugs.

“The air conditioner was capped at a certain temperature and it was warm. There was food floating in several spots in the pool and the water was not very clear.”

Aug 1, 2009 by Victoria from Morrison,CO
Overall Rating: 10

• Excellent attentive service and great setting.

“The Westin La Paloma is very well situated near lots of interesting things to do and see. The resort is lovely with grand areas and private spots. The service was exceptional and they accomodated every need. I would highly recommend this resort!”

May 20, 2009 by Debbie from Denver,CO
Overall Rating: 9

• Effortless seeming efficiency - very clean, friendly.
• Parking was
  confusing.

“Had my elderly parents and met other family there. Great setting for the younger set to play, but more difficult for older parents as the walk from parking and to the pools was long. Staff was
very helpful even poolside.”

Feb 11, 2009 by Suzanne from Fountain Hills,AZ
Overall Rating: 2

• The location was close to the mountains and was very beautiful.
• The bed and pillows were old, the toilet did not flush, the room was not clean and robes, coffee cups had to be asked for.

“The hotel is in a beautiful location, close to the mountains. The common areas of the hotel were attractive and the bistro restaurant were nice. But the hotel is almost twenty years old and shows its age. The room was average and not particularly clean. The bed was old and the pillows were old and lumpy. The hotel charged an additional $15 per day as a service charge for its facilities, whether they were used or not. When we tried to make a reservation for dinner at the hotel's signature restaurant, we were told there was no availability, although the hotel did not seem particularly full at the time of our stay.”

Feb 11, 2009 by Karen from Geneseo,IL
Overall Rating: 8

• Location was great, scenic views.
• Internet wouldn't work properly and
  restaurants.

“The Westin La Paloma is located in a beautiful area of Tucson. The views are scenic, the golf course challenging and the staff friendly. We did find ourselves going out to eat almost every meal because the food didn't suit our tastes. It seems to better suit the convention or business traveler rather than families.”

Sep 19, 2008 by Eric
Overall Rating: 2

• Front desk staff was very friendly.
• Hotel restaurant was poor, especially for the money! Rooms were
  old.

“Very overpriced for the quality and experience. Seems that they are solely relying on their conference business. Rooms are below the level of local 3 star hotels. But what do you expect for Tucson? Nearly all of the resort type hotels are old and in dire need of renovations. Maybe someday one of the Tucson resorts will get it right. In the meantime, stick with the 3 star hotels in Tucson.”

Sep 10, 2008 by Randy from Tucson, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location and amenities are great.
• No complaints.

“I would recommend this resort for travelers of types - has great food, pools, and close to excellent shopping. Would recommend highly.”

Sep 5, 2008 by Vince from Pueblo, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Beautiful.

“A beautiful well run resort.”

Jul 23, 2008 by Leann from Rosemead, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved t he service, the pool, the bed, my room, and quality.
• My husband was not too happy about the shower.

“This is a great place for vacationers that are single, dating, married or have kids. At the Westin La Paloma there is something for everyone no matter how young or old you are.”

Jul 22, 2008 by Kelly from Queen Creek, AZ
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• The pool areas are quite, extraordinary, there is adult area separate and the slide is great for kids.
• The rooms are very average for a "suite".

“The area is beautiful to those unfamiliar with the desert, the landscape is kept nicely. The pool area is very spacious and has a nice swim up bar. The rooms have older furniture and we found a roach crawling across the floor in the middle of the night. The front desk manager is very disquieting with his worries of being stiffed for room charges. all of the other staff was polite.”

Jun 4, 2008 by Amanda from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's a beautiful hotel, the rooms were comfortable and the staff were very friendly.
• I loved everything about the hotel.

“This is my second time a La Palomar and it was again a very enjoyable stay. The pools are always a treat! I can't wait for my next visit to La Palmoa.”

Apr 2, 2008 by Joey from Nogales, AZ
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[8]

• The pool. The hotel is not even close to 4 stars.
• The room looked outdated and the bed was horrible.

“Not even close to a Four star hotel. I would not recommend this hotel to anybody. This hotel reminded me of a 2 to 3 star hotel. Its in need of a real face lift.”

Feb 23, 2008 by Faysal from Marblehead, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautifully appointed.
• No indoor pool; it was cold to swim outdoor, even in Tucson.

“A beautiful and cozy resort with gorgeous facilities and mountain views.”

Feb 11, 2008 by Kay. from Sedona, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Luxury and comfort, beautiful grounds and surrounding area.
• I resent paying additional service fees to any hotel when I do not intend to use the extra services for which I am being charged!

“The hotel is beautifully situated in the foothills area of Tucson. Staff are very accommodating. I would like to have had more time to spend there.”

Jan 6, 2008 by Cynthia from Silver City, NM
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[4]

• The Jacuzzi was warm.
• The cocktail waitress ripped us off at the bar! Hair in bathtub!

“This resort is a no go! I stayed at the Holiday Inn Express the week before and had better service, nicer room, and they even provided 24 hour hot coffee for free! I will not stay at the Westin La Paloma ever again!”

Dec 30, 2007 by Ben from Lexington, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• A good resort in a good location.
• The golf course was prohibiting Ely expensive; not the location requested.

“An excellent resort.”

Dec 27, 2007 by Lisa from Chandler, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Beautiful surroundings, lots of quail, very comfortable beds.
• I did not appreciate the $15 "extra fee" that they tack on (non negotiable) for use of pool, gym, etc. Just put it in the price.

“This was a wonderful resort with a beautiful view of the mountains and a great room. There were a lot of quail running around on the grounds. The landscape was immaculate and well designed. The beds were very comfortable. There was a bit of a walk to the rooms which was fine for us, but may be a hindrance to those with limitations. They did have a shuttle to use. Enjoyed our stay very much, would love to go back.”

Nov 14, 2007 by Bob from Gilbert, AZ
Overall Rating: 8
Staff:[9] • Location:[8]

• The staff was very helpful and friendly.
• Rooms and amenities are outdated when compared with other resorts.

“The staff was friendly and accommodating. The grounds are clean and well maintained. Room service was very good. Our deluxe room was clean and had a great view. The room was adequate. The "heavenly" bed was very comfortable in our room. Overall, the rooms at Loews ventana canyon resort and little America in flagstaff Arizona are better equipped than the rooms at la paloma for less money. The Westin la paloma seems better suited to corporate and business travelers. I would have ranked our stay at la paloma at a 9 or 10, but the room amenities brought it down to a solid 7 or low 8.”

Nov 7, 2007 by Jose from Hermosillo, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gym, view, service.
• Nothing.

“Nice place to stay and relax, very good service, outstanding facilities.”

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Amenities at Westin La Paloma Resort and Spa, Tucson

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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