Holiday Inn Tucson Airport

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User Reviews for Holiday Inn Tucson Airport, Tucson

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Jan 9, 2010 by Scott from Plano,TX
Overall Rating: 8

• The beds were comfortable and there were two different pillow types - soft and firm.
• Bathroom wasn't stocked. 1 Shampoo doesn't cut it for a family. Had to go to the front desk to get more.

“Nice hotel for the price. Rooms were clean and newly updated. The beds were comfortable and two different pillow types were available- soft and firm. We enjoyed our stay.”

Dec 29, 2009 by Patrick from San Dimas,CA
Overall Rating: 8

• The lobby had a great lounge section and a relaxing waterfall in very close proximity to the bar.
• The hotel is not walking distance to any restaurants or shops.

“This is a great place to stay if you have a car or are willing to take the shuttle. It's close to the airport, very clean, and the staff was friendly.”

Dec 7, 2009 by John Murai from Las Vegas,NV

“This property is not a 3 star
facility. I will never bid in Tucson again until I understand that
it is
properly graded hotel. This Holiday Inn is ancient.”

Nov 23, 2009 by Freddy from Medford,MA
Overall Rating: 7

• Terrible location.

“Would have never booked this place if I had known the location.”

Oct 22, 2009 by Jessica from Hermosillo,AZ
Overall Rating: 9

• The rooms are too small.

“It's clean and convenience for the airport.”

Oct 19, 2009 by Charlie from Ypsilanti,MI
Overall Rating: 8

• Got it for a good price.
• Still fixing the place up.

“Hotel is getting better every year. They are still working on making the hotel better. I did get it for a good price. If it was for much more, it wouldn't be worth it.”

Oct 7, 2009 by M from Sierra Vista,AZ
Overall Rating: 1

• Rude staff.

“Rude inconsiderate staff.”

Sep 13, 2009 by Alisha from Tempe,AZ
Overall Rating: 9

• The staff was extremely efficient and friendly.
• There were some short-term electrical issues because of the remodeling.

“Free Wi-Fi a major plus!”

Aug 17, 2009 by Susan from Whispering Pines,NC
Overall Rating: 6

• Professional staff.
• Too far from restaurants.

“Experience unusual since water main break occurred at night-- had to be relocated to a suite--staff handled it well but felt we should have been better compensated for the major inconvenience.”

Aug 15, 2009 by Barbara from Safford,AZ
Overall Rating: 10

• the hot tub was not available because of burnt out motor. very disappointing

“Location is a bit hard the first time staying there and also this time. You go off freeway, turn left to the next light and then turn right. the hotel is in sight but you have to zig zag to get to it. maps are not clear on location or directions to get there. otherwise, my comments above rate the hotel excellent.”

Aug 6, 2009 by A. Marsell from San Pedro,CA

• The use of the hotel computer was awesome.
• We were so happy with the hotel until we had the confrontation.

“Good for the price at Priceline. Contemporary look, clean, except for the tub, it was grimy. Older woman at the hotel was very disrespectful to us when we question a phone charge. Her attitude was not just bad, it was outrageous. Our lamp did not work and the room was so dark that we did not see there was a charge to make a local call. We called the front desk to see what was wrong with the phone and they said they would put a line through. They did not disclose that there would be a charge. This older woman, looked at us as if we were asking for a free room when we questioned the charge. She just stared at us with an attitude. We asked for the manager, and she was trying to speak over the manger stating that the phone says there is a charge. I told her to step away, we where dealing with the manager, not her. She looked disgusted and made a smug statement saying, your kids don't look to happy. The manager was calm but did not control her employee. She allowed this employee to over rule and control the situation. It easily could have been avoided. The manager looked like she was in her 20's. I notified I would be contacting the head office. She could care less. Most, not all staff was not friendly. The hotel was great up to this point.”

Aug 5, 2009 by John from Abiquiu,NM
Overall Rating: 1

• Nothing.
• Filthy, dark, inconvenient.

“Filthy, damp, old.”

Aug 5, 2009 by trish from Atlanta,GA
Overall Rating: 4

• spacious room
• they didn't tell us they offered comp breakfast

“they said they were an airport location and they are not close to the airport. Did have a nice van driver pick us up. Check in did not mention free breakfast to us so we didn't have it. Quite OK for the price paid.”

Jun 24, 2009 by Gary from Phoenix,AZ
Overall Rating: 8

• The people and the price
• It seemed tired pysically. There as also a strong odor of disinfectant.

“The hotel was good value for the price at which we bid. The staff was very nice and helpful. The hotel needs to be remodeled. It looks its age. The pool area is very nice and well landscaped.”

Jun 2, 2009 by Kathy from Clifton,AZ
Overall Rating: 5

• The lobby was very beautiful but did not reflect how the rooms should be.

“At check in the staff was not very friendly. The lobby was beautiful but the rooms were not.”

May 28, 2009 by Richard from Safford,AZ
Overall Rating: 9

• Big rooms.

“I have stayed here before and its always the same good quality rooms with a great staff. I will use this hotel again.”

May 27, 2009 by David from Alamogordo,NM
Overall Rating: 10

• The pool and the restaurant.
• Someone else's pajamas hanging on the back of the bathroom door.

“Very nice, bright, friendly and very good for a 3-star.”

May 16, 2009 by Darcy from Centennial,CO
Overall Rating: 9

• The bed was amazing especially for a hotel bed!

“A great spot for an overnight or business stay. Close to the airport, great staff. The room was large and comfy - I'll definitely go back again.”

May 15, 2009 by Ted from Anchorage,AK
Overall Rating: 8

• Close to work while in town.
• Front desk and setting the wake up times out of five days 2 were wrong.

“Manager cares about making the customer happy, but if the employees don't follow the lead it will never work.”

May 14, 2009 by Richard from Phoenix,AZ
Overall Rating: 7

• The overall feel of the hotel was great. Friendly staff and very clean. We loved the bath products.
• The room was a little small for us and there was a strange odor in the hallway. Also, I would have preferred that the suites be located inside.

“We were pleasantly surprised with the hotel. The staff was friendly and the rooms were clean. The location was perfect for use. The hotel lobby was beautiful and they even had a gift shop.”

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Amenities at Holiday Inn Tucson Airport, Tucson

ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Concierge Desk Copy Service Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Gift Shop Guest Laundromat High Speed Internet Access

Ice Machine Laundry/Valet Services News Stand Outdoor Pool Pool Porters Restaurant Room Service Safe Deposit Box Secretarial Service Security Sprinklers In Rooms

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