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Holiday Inn Great Falls
400 10Th Avenue,
Great Falls, MT
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Average User Rating: 7.5 Cleanliness:[7.5] • Staff:[7.5] • Location:[8.5] Based on 64 user ratings |
Aug 26, 2008 by
Cheri from Calgary, AB CA
Overall Rating: 5
Cleanliness:[5] •
Staff:[5] •
Location:[5]
“The bathroom, needed to have the ceiling replastered as it was falling off. The rooms were clean however the beds were too soft, springy. We thought pool side meant opening onto the pool deck, not one floor up and looking into the pool area. The wait staff in the restaurant were friendly and fast. Easy location to get around Great Falls. Would probably stay there again, as the price was reasonable with a family.”
Aug 26, 2008 by
Lynda from Lewiston, ID
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“We were pleasantly surprised at the accommodations. The rooms are large and comfortable and the bed was very nice; the triple sheets on the bed are wonderful; wish every hotel did that. The hotel is conveniently located. Our room, and the hotel in general seemed clean enough but certainly not scrubbed to my standards; ice bucket was sticky; hair dryer, switch plates, etc. hadn't been wiped down - the little things that I notice. We'd stay there again.”
Aug 21, 2008 by
Sherry from Calgary, AB CA
Overall Rating: 3
Cleanliness:[4] •
Staff:[7] •
Location:[7]
“My husband was kept awake the entire night by a swooshing sound in the walls. I ended up with a bad back from sleeping on the roll away cot, my son refused to sleep on (he said he could feel the bars in his back). The food was okay and the staff was very friendly. This definitely is not a 3-star hotel because although they have the pool and exercise room neither is adequate for the hotel size.”
Aug 20, 2008 by
Brad from Calgary, AB CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[2] •
Location:[10]
“The restaurant needs more staff food was ok, the wait was terrible, the pool floor looks dirty, the doors to your rooms feel like you could break them in. When we called, the staff member was very rude to us, would not give us anything when we asked i.e, upgrade, breakfast, etc. Will probably not stay here again.”
Aug 20, 2008 by
Jacqueline from Red Deer, AB CA
Overall Rating: 8
Cleanliness:[6] •
Staff:[8] •
Location:[8]
“Hotel staff was friendly and helpful. The beds and pillows were very comfortable. Needs to be updated as far decor goes, rugs were dirty looking and old especially in the restaurant.”
Jul 17, 2008 by
Joanna from Las Vegas, NV
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[8]
“This hotel met its purpose: clean room to sleep in. The star rating would probably be just a 2.”
Jul 8, 2008 by
Mindy from Las Vegas, NV
Overall Rating: 9
Cleanliness:[7] •
Staff:[10] •
Location:[10]
“The room was fairly large (1 king). Nice pool, good for children. The staff was friendly and accommodating when the boiler broke and we had no hot water. They allowed a late check out with no problems. The boiler was fixed before we had to check out so we had a hot shower. The lobby is gorgeous and very inviting. Nice waterfall with wild life presentation in the main lobby, which scales up at least 6 stories.”
May 25, 2008 by
John from Missoula, MT
Overall Rating: 1
Cleanliness:[7] •
Staff:[4] •
Location:[8]
“I had a broken leg on crutches and they put me in the furthest possible room from the elevator. Guests were extremely loud and the only time the staff did anything was when I had to call the desk and complain.”
Feb 28, 2008 by
Chip from East Helena, MT
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“This Holiday Inn is clean, comfortable, attractive and we found all the employees we dealt with very friendly. My only complaint would be that they monitor their pool better if for no other reason than for their own liability. There were as many as 15-20 small kids (under 10 years) in there with no supervision.”
Dec 18, 2007 by
Beth from Chinook, MT
Overall Rating: 7
Cleanliness:[7] •
Staff:[9] •
Location:[8]
“It was clean and comfortable. For a three star hotel, not too many amenities. No coffee in the lobby, no continental breakfast, no microwave in room. Had to walk to 2nd floor business center, even then, the room was locked.”
Dec 12, 2007 by
Sheila from Three Hills, AB CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Great place to stay in great falls. Close to shopping. Nice pool and work out room. The staff was friendly and the facility was very pleasant.”
Dec 10, 2007 by
Jacob from Missoula, MT
Overall Rating: 5
Cleanliness:[3] •
Staff:[8] •
Location:[9]
“We got an excellent price but the hotel was somewhat decrepit. The restaurant was over priced considering the quality of the food.”
Nov 8, 2007 by
Linda from Goleta, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“We enjoyed our stay. A very busy place. Nice rooms and restaurant. Pleasant employees always helpful. Hotel was a nice place to stay.”
Nov 1, 2007 by
Deb H. from Vulcan, AB CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“An older hotel (not really old) but well kept and clean. We were very impressed with the friendliness and helpfulness of the staff. They were excellent, I cannot say enough. We would definitely recommend this hotel.”
Oct 31, 2007 by
Heather from Lethbridge, AB CA
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[8]
“Our room was dirty, the staff didnt really care. Our a/c in the room broke down at 11:30pm and started emitting a foul smell of smoke and chemicals. We had to switch rooms this late at night and were not even offered an apology or anything. We asked to speak to the manager; no one would find him for us. The service was awful at the restaurant in the hotel. The waitress forgot an item for our breakfast, but we werent able to tell him until the end of the meal because she didnt return until then.”
Sep 1, 2007 by
Carol from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“Good value for money spent. Reception desk people were friendly and helpful. Large reception area with mountain scene. Close to shopping and restaurants. We didn't use the pool, but it looked very nice and had a large lounge area around it. We'd stay there again.”
Aug 30, 2007 by
Francis from Oxford, CT
Overall Rating: 2
Cleanliness:[5] •
Staff:[3] •
Location:[5]
“This hotel was vastly overrated as a 3 star hotel. We stayed at lest 6 other hotels on this trip that were much better had been. Several thins in the room didn't work. There was no ice machine working-no lobby coffee (the urn was empty and had been for some time). In general, it was more like a 1 star hotel.”
Jul 18, 2007 by
Patricia from Stevensville, MT
Overall Rating: 8
Cleanliness:[9] •
Staff:[6] •
Location:[8]
“Service in the restaurant was excellent. Service at the desk was poor, the desk was unable to refer me to a restaurant for dinner and said they couldn't fix the television.”
Jul 15, 2007 by
Ron from Starbuck, MB CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel was excellent.”
Jun 28, 2007 by
Massimo from Denver, CO
Overall Rating: 3
Cleanliness:[1] •
Staff:[8] •
Location:[8]
“I personally would not stay at this hotel. Even for a hotel of lesser stars it would fail. One should not feel dirty in a room. For example, our toilet seat had drips of well you can guess. My hands got sticky after opening the refrigerator doors and the tub was unclean with someone else's body hairs. When requested they did change our room but the other room still felt dirty.”
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