Holiday Inn Express Flagstaff

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User Reviews for Holiday Inn Express Flagstaff, Flagstaff

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Jul 17, 2008 by Jason from Costa Mesa, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[1]

• Free breakfast.
• 200 yards from train tracks.

“I will never stay here again. The staff was very unconcerned with my situation and next time told me to ask for ear plugs.”

May 1, 2008 by Patricia from El Mirage, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Convenient.
• Pool and spa not well maintained.

“Good for one overnight stay.”

Mar 21, 2008 by Vendla from Norwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Stayed before. Liked a lot so chose again!
• No bathroom vents and bath towels too thick.

“Stayed here before. Liked it so I returned. Convenient to Grand Canyon and Sedona AZ. Excellent complimentary breakfast foods/drinks. Would stay again and recommend.”

Feb 20, 2008 by Ashley from Mesa, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Heated pool, free breakfast, comfortable room.
• Breakfast buffet could be a little better- like pancakes.

“We had fun, the kids loved the room and pool, the lobby was very nice.”

Jan 2, 2008 by Lance from Tempe, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good bed.
• Over priced.

“Good bed. Clean bath. Its just ok, but still over priced.”

Jan 2, 2008 by Justin from Topeka, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved the indoor outdoor pool.
• It was perfect.

“Overall great experience at this hotel. I would definitely come back here.”

Nov 14, 2007 by Cherry from Pinetop, AZ
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• It was clean. I liked the showerhead. There was free coffee and hot chocolate.
• The bed was like a slab of concrete.

“I wouldn't want to stay again because of the beds. If that doesn't bother you, it is a good place to stay. Everything else was fine.”

Oct 30, 2007 by Suzette from Tustin, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[4]

• Staff was friendly and accommodating. Even though there were some misunderstandings with the accommodations, they worked with me.
• There was a change in their pet policy which created some problems; they no longer accept pets. Also, breakfast was disappointing.

“Beds were comfortable and clean, that was the best thing about this hotel. Staff was accommodating, although they did double book the room, and because of this, I was startled by someone trying to get into my room at 9:30 pm; luckily I had the safety lock on. The continental breakfast was substandard compared to other hotels in this price range. Overall, it is a bit overpriced compared to other hotels of the same caliber.”

Sep 6, 2007 by Colleen from Chandler, AZ
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[4]

• The breakfast was great!
• Gym equipment did not work.

“It was very enjoyable, a short drive to Downtown Flagstaff, and the Lowell observatory.”

Aug 27, 2007 by Syble from Anthem, AZ
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very clean, comfortable and a great express breakfast.
• Room faced railroad tracks. Great view, but lousy sleep due to train on and off.

“I have stayed here twice in the last two months. My daughter is a college student in flagstaff. My first visit was great as my room faced i-40. On my second trip I had a horrible nights sleep due to the train honking on and off all night long because of a busy road crossing. The view of San Francisco peak was beautiful, but all I wanted was a good nights sleep after moving my daughter in her dorm. I probably will not stay here again!”

Jul 10, 2007 by Cindie from Santa Ana, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The cleanliness of the room and friendliness of front counter help.
• Room was a bit small.

“We enjoyed the breakfast and the hotel was conveniently close to I-40.”

Jun 30, 2007 by Richard from Belle Vernon, PA
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Locating/cost no hassles.
• Noise near shipways railway.

“Easy check in good size rooms better than other similar hotel.”

Jun 13, 2007 by Cornelia from La Habra, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice lobby and breakfast area.
• Little bit to train noise.

“I would stay at this Holiday Inn Express again.”

Jun 6, 2007 by Gayle from Ft. Thomas, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• The room was clean.
• Elevators too small and stuffy.

“I have panic attacks, so the elevator was very small, and so I used the stairs, which was also enclosed instead of more open, so I actually had a panic attack as soon as I went to my room. I also did not think the staff was very friendly, they just checked me in at the front desk and that was it, nothing that special.”

Apr 5, 2007 by Kelly from Edmond, OK
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[10]

• Location was perfect.
• Not enough elevators for amount of people staying.

“The location was great. That was about it. The hotel was very crowded and I had to wait for 3 rounds of elevators before I could get on one to bring my bags upstairs. I wound up using the stairs most of the time because there were not enough elevators for the amount of people staying at the hotel.”

Mar 9, 2007 by Vendla from New Britain, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable bed, updated rooms, decent coffee & breakfast, I'd stay again!
• It was all pretty nice. No major complaints.

“Conveniently located just off highway. If train noise bothers you, ask for a room facing highway, wasn't bad on that side. Towels were "too thick" to wrap hair, shower can use more pressure. I recommend and would stay again.”

Jan 24, 2007 by Jasmine from Winslow, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[6]

• It had a game room and indoor/outdoor pool.
• It was small (the rooms).

“Overall, it was decent; I still think I paid too much for what I got.”

Jan 7, 2007 by Jon from Pennsburg, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Free one-day internet.
• Room was small.

“Very clean and accommodating for a quick one-night stay.”

Nov 21, 2006 by Mark from Queen Creek, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Not much.
• The staff was horrible - in over 100 nights on the road, this was the worst staff I have encountered.

“I argued and won. Things like a crib and a small fridge are pretty important with a 20 month old. The hotel didn't care. ”

Oct 29, 2006 by Aneesh from Fishers, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• 24 hour coffee/hot chocolate/cider.
• Bathroom tile.

“Wonderful hotel, very happy with our stay. The free breakfast was always stocked. Enjoyed the 24 hour coffee and internet access. Very friendly staff. Would stay again.”

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Amenities at Holiday Inn Express Flagstaff, Flagstaff

Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Outdoor Pool Phone with speaker Pool Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms Video Checkout