Inn Suites Flagstaff

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User Reviews for Inn Suites Flagstaff, Flagstaff

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Sep 6, 2008 by Audrey from Glendale, AZ
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[5]

• Comfortable bed.
• Had to wait 3 1/2 hours past the check in time.

“The gentleman in the cafe at breakfast was so kind and helpful I almost cried. Work-out room? One treadmill that hardly worked and some free weights with an old stair stepper, what a joke.”

Aug 26, 2008 by Christine from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• The beds were so comfortable!
• Just the train noise, but that cannot be helped.

“We needed a hotel for a night while we sent our son off to college. Never stayed there before and really wasn't expected too much. But the people that worked there were really nice and the beds were extremely comfortable.”

Aug 22, 2008 by Nancy from Lhc, AR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“Horrible, no room when we got there, terrible run down location, used to house people. Had to find different lodging when we arrived and they didn't care.”

Aug 21, 2008 by Brian from Asheville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free hot breakfast and wireless internet.
• Some confusion on the operation of the AC.

“Very nice hotel. The room was clean and comfortable. The staff was very polite.”

Jul 2, 2008 by Matt from Phoenix, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location, great staff.
• Poor parking availability, maids don't speak English.

“I've stayed at this hotel many times and always enjoy it.”

May 15, 2008 by John from La Habra, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The breakfast & "happy hour" setting and food were very good.
• Close to busy railroad (100 to 200 yards) so RR noise can be a problem for light sleepers.

“An older (1950/60's) facility that has been reasonably well maintained. Room is a good size with common furnishings including plentiful supply of pillows. The breakfast/happy hour facility is a converted coffee shop located on the premises. Overall, a good value for the price.”

May 5, 2008 by Jonathan from Laveen, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• The friendliness of the staff was exemplary.
• Hotel is showing its age. It has seen better days.

“For the price, the hotel met my needs. The initial room assigned had several things that needed to be addressed and upon presentation to the front desk and management, they were able to satisfy me, by doing a complimentary upgrade. The staff is very attentive and the free hot breakfast was a definite bonus.”

Mar 3, 2008 by Dewest from Flagstaff, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[7]

• The beds were very nice and comfy.
• The carpet in the room looked dirty.

“The beds were absolutely wonderful! Great breakfast and I would definitely recommend spending a few extra dollars for the Jacuzzi suite.”

Feb 13, 2008 by Brooke from Mesa, AZ
Overall Rating: 7
Cleanliness:[4] • Staff:[10] • Location:[6]

• The staff was friendly and the breakfast buffet was very good.
• The cleanliness was mediocre.

“We just went to play in the snow for the weekend and needed a hotel that would accept our dog. This was a great fit. The staff was friendly and the breakfast buffet was pretty good for a free buffet! The beds were comfortable. The corners of the bathroom floor were very dusty and you could tell that the bathroom floor was not swept before they mopped it.”

Jan 24, 2008 by Kim from Whiteriver, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The separate living/dining room and bedroom suite.
• They need to put weather stripping under the doors.

“This is a really nice place for the money. The only problem was that it was really cold and the doors were not weather-stripped, the upper section is good, you can barely hear the trains up there and the free food (breakfast) and cookies were excellent. Every other place in Flag you can hear the trains, but here you are above them. The tub was wonderful, the heat lamps well placed and the bed was nice and plush.”

Oct 18, 2007 by Molly from Boston, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[2]

• How about 20 letters or less. Nothing!
• I would need 20 paragraphs or more. Hotel disgusting!

“Absolutely dreadful. The shower had hairs that were identifiable but should not be mentioned in pubic I mean public. The drains did not work in the two rooms that we rented. The coffee makers were "out of order". The unmentioned train tracks across the street didn't help in the sleep category. The heated pool would have kept our beverages at the freezing level (in other words we would have had to break the layer of ice to get into the pool). So with this all going on we decided to sit down with all of us and watch a movie on hob which was supposedly available in every room. Guess again no hob reason storm blew out the cable box yea right! Enough said got better things to do than live the past. Inns suite never again.”

Sep 23, 2007 by Bob from Waupaca, WI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• The complimentary breakfast was great as were the people serving them.
• Noise from garbage pickup early am. Also tour busses running early am for a long time.

“A nice enough place. If you want luxury don't stay there. They had everything we needed including free internet and great hot breakfasts. Location was pretty central. If you are a light sleeper, bring earplugs. Seems like a train went by every 15 minutes around the clock.”

Aug 24, 2007 by Roy from Allen, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[2] • Location:[10]

• Free breakfast and location.
• Train noise.

“Nice scenery and very good breakfast and the serving staff were excellent.”

Jul 29, 2007 by Ann from Edgewood, KY
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[5]

• P.j.'s restaurant was great.
• Didn't have reservation, put us in nasty room, no internet access in room, did not do what they said they would to correct problems.

“Would not recommend this hotel to anyone. No internet access in room and said they would send someone to fix it. No one came. Pool light burnt out. Short on fan in bathroom. Dangerous walkway to and from room. Tried to give us a room already assigned to someone. Staff acted like they were on drugs.”

Jul 24, 2007 by Kim from Show Low, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The rooms are being updated, the staff, and the buffet breakfast was wonderful.
• Need to do some more updating on old plaster/drywall in bathroom.

“The breakfast was great and the room was clean and comfortable.”

Sep 13, 2006 by Denise from Payson, AZ
Overall Rating: 4
Cleanliness:[6] • Staff:[9] • Location:[4]

• I liked the fact that it was reasonably priced. I was surprised that our suite had two bathrooms. There was a pool, spa, and complimentary breakfast
• It was run down and across from train tracks. The A/C knob was gone ,needed repair to work. We were given a smoking room,

“Although this hotel is presently very run down. I could see that a major renovation was taking place in several of the rooms. The staff was all friendly and helpful. The rooms were a nice size. They offer a Social hour where they serve beer, wine, coffee, tea and soft drinks They also had a complimentary breakfast. We did not have time to experience the outdoor pool or the indoor Jacuzzi. It is located on historic Route 66. Although it is set back a bit from the road (especially the upper 200 building) the train tracks were across the street and trains ran frequently. Ear plus would be helpful. My major complaint was that I called earlier in the week and specifically requested two non-smoking, ground floor suites. When we arrived we were told that we could only have one like that. We gave that one to our guests.”

1 of 1 people found this review helpful.

Aug 29, 2006 by Don from Tucson, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[5]

• Not much.
• Microwave not working / pealing paint / maid service 4pm / soap dish fell out of wall.

“The hotel web site must have been for a different hotel / total misrepresentation. The entire experience was unacceptable. The refrigerator was on an unlabeled wall switch. The microwave's turntable was a mismatch so it did not work properly. Room was not made up at 4pm when I inquired as to when I could expect the room to be serviced I was told when housekeeping gets around to it. The hot tub listed on the web site and literature was nonexistent. Internet service did not work, mold and loose tile in the bath.”

1 of 1 people found this review helpful.

Jul 18, 2006 by David from Tucson, AZ
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[5]

• Not much.
• Too expensive for the poor condition of the hotel.

“Never again. I paid $100.00 plus tax for this dump. The room was not much more than a closet with a king-sized bed stuck in a corner, an obvious attempt to hide a pathetic patch job on the wall. Only 1 of the lights in the entire room worked. It was suppose to be a non-smoking room, but the carpet was ancient and beyond cleaning therefore retaining every smell imaginable. The proximity to the train didn't keep me awake due to sheer exhaustion, but it could easily keep others awake. It appeared that some attempt had been made at upgrading, but it was a poor job at best. The vanity in the bathroom was obviously original, and I made the mistake of looking under the sink - the original wallpaper/wallboard was still showing and the bottom of the vanity was warped, rotten and smelled. There was no question as to why the poor patch job on the other side of the wall next to the bed was necessary. The air conditioner sounded like a freight train and kept my wife up all night, despite the fact that she was exhausted, too. My advice - spend the extra $20.00 or so and go someplace else.”

Jun 3, 2006 by Linda from Las Vegas, NV
Overall Rating: 6
Cleanliness:[2] • Staff:[9] • Location:[7]

• The complimentary breakfast was very good.
• The room was old, dumpy, dark and not clean. Bed linen & shower were awful.

“I would not want my children to stay there because of uncleanliness and general poor quality of linens, bathroom fixtures, etc. Breakfast was really good...& was free at an adjoining mini-cafe.”

May 30, 2006 by Brian from Ypsilanti, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nice breakfast beyond traditional continental (included waffles).
• Location near train tracks.

“Met expectations.”

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Amenities at Inn Suites Flagstaff, Flagstaff

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Safe Deposit Box Shops/Commercial Services Skiing Television with Cable VIP Rooms/Services