Marriott Provo

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User Reviews for Marriott Provo, Provo

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May 31, 2008 by Larry from Las Vegas, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was remarkably friendly and helpful.

“The Provo Marriott exceeded our expectations. We upgraded the room to a junior suite. It was spacious and very comfortable even with a family of five. It is a very convenient location in downtown Provo but within 5 minutes of I-15. I would definitely recommend the hotel, and already have to three other families. One slight problem was a vibration coming out of the air conditioner that was a little noisy. It was promptly fixed.”

May 28, 2008 by Doug from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The convenience to activities we were pursuing.
• No valet parking.

“Excellent hotel with comfortable accommodations. Staff were pleasant and helpful. Rooms are large and look like new.”

May 28, 2008 by Callie from Pocatello, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was the most comfortable hotel bed I have ever slept in!

“I thought the hotel was wonderful. The rooms were really nice, and the bed was incredibly comfortable. I will definitely be staying at this hotel again.”

May 27, 2008 by Debbie from Santa Clara, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nice linens and rooms.
• When sleeping the bed was low in the middle and uncomfortable, toilet overflowed in the night by itself.

“Everything would have been nice except the 2 problems. We have stayed there before and it is usually very comfortable and a good place.”

May 7, 2008 by Paul from Richfield, UT
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[9]

• The Lobby was beautiful.
• I was not impressed with the room.

“The appearance of the hotel was good but the room was not what I expected. The room smelled like an old renovated room. The bed was great, the bathroom was too small. It resembled old style motels.”

May 2, 2008 by Peggy from Poulsbo, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great beds.
• Internet access very expensive (room net access working).

“Old, nice. Conventions Center in 2nd tower, nice rooms comfortable beds no free breakfast. Could have been very expensive if a person relied on the use of the business center hotel internet service.”

May 1, 2008 by Connie from Spanish Fork, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the modern look and the friendly staff.
• The way to the pool it was a little confusing when coming from the north tower.

“I really enjoyed staying here. I have previously stayed here but it was before the remodel. It was a really good stay they had everything we needed and was very sincere when things were not going right.”

Apr 23, 2008 by Tiffany from Cedar City, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff were very friendly and welcoming.
• Several parts of the room needed some TLC: Chipped door and wallpaper, chair etc.

“I was traveling alone with a 2 and 3 year old so I wanted something nice and safe. The staff were so nice, helpful and professional throughout the stay. The rooms have a peacefulness to them and it smelled clean since it's a non-smoking hotel.”

Dec 30, 2007 by Timo from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Cleanliness and Marriott hospitality.
• Awkward parking garage.

“This is a very nice hotel featuring all of the amenities you would expect from Marriott. When checking in, the front desk staff was engaged in other conversation when I feel the attention should have been on the guest. The room was as expected but the heating would not work. They have electric heat strips and for some reason they were not glowing all of the way. They came and checked it and it was not heating so they moved us to another room above, they were very helpful with the move but after waiting a while the heater in the new room would not heat up very well either.”

Dec 29, 2007 by Joyce from Saint George, UT
Overall Rating: 1
Cleanliness:[7] • Staff:[9] • Location:[9]

• Good location, in past generally liked this hotel.
• No ability to close out light from outside room 532. Terrible night's sleep.

“We have stayed in this hotel about six times this year. It is good. Not as clean as the Hampton, but we can state price. The staff is always pleasant, public areas nicely decorated, the tile in the showers makes you wonder how clean it really is, but usually we like the stay and it is closer to our daughter than Hampton. This time there were no closeable drapes to block out the lights from outside one of which was from the hotel's several storied parking lot. Our room felt like it was time to wake up all night. We arrived late, showered and ready for bed before we realized it. My husband hates to complain and asked me to make do. I was very tired and managed to go to sleep, but awakened about 2:00 because it was light. I was surprised when I looked at the clock to realize what time it was. I had defaulting the rest of the night. I was very disappointed. This is a three star hotel, but honestly felt far from it that night.”

Dec 19, 2007 by Don from Gilbert, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, spacious room.
• Ice machine on our floor did not work.

“Great place to stay in Provo.”

Nov 26, 2007 by Marilyn H. from Modesto, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Bedding.
• Couldn't get black-out curtain to close completely.

“Nice; been there before.”

Oct 28, 2007 by Brant from Vernal, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly and clean.
• Rejected offers.

“They make you feel very welcome and important to them. The hospitality is great.”

Oct 18, 2007 by Melissa from Orem, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff is so friendly, helpful, and accommodating in every way. The room was comfortable, clean, & cozy.
• I had room service make 1 mistake, but I didn't say anything because it wasn't that big of a deal.

“Excellent. I would recommend to anyone.”

Oct 5, 2007 by Kristen from Tremonton, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[7]

• I loved the updated features of the bed and bathroom. The furniture was great.
• The only thing was that the staff wasn't extremely friendly. They seemed stand-offish.

“I really enjoyed the room. It was beautiful, comfortable, and very homey feeling. I really enjoyed my stay here. I had stayed here previously and will again in the future.”

Sep 27, 2007 by Bob from Burley, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy to find, beautiful mountain view.
• No problems.

“Hotel had notice of cancellation and had to resolve this issue.”

Sep 19, 2007 by Don from St George, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall condition.
• Parking tower.

“Very good, convenient location.”

Sep 18, 2007 by John from Vacaville, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very good, great price and location.
• There wasn't anything that stood out bad.

“Booked from Durango Colorado while traveling home to Calif. The wife and I were very pleased with our one night stay.”

Sep 2, 2007 by Lynnette from Hamden, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The rooms were very beautiful.
• The parking structure was a concrete nightmare.

“The hotel is beautiful, the decorations stylish, and the staff helpful and friendly. The only problem with the hotel is a very poorly designed parking structure. The parking spaces are too small for anything but a mini cooper and the driveways Narrow and steep. After 20 minutes of Navigating the structure I left and parked on the street. I was so relieved I didn't scratch my rental car while in the structure.”

Aug 22, 2007 by Loren from Vernal, UT
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff was over the top! Very nice!
• The food was disgusting and very expensive! Not worth it at all!

“It was much more than we expected. For the most part we enjoyed our stay. Our truck was too big to fit in the parking garage so we had to pay to park it across the street but the room was clean and comfortable. The only downfall in the room was the bathroom was very tiny.”

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Amenities at Marriott Provo, Provo

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk City Center Coffee Maker in Room Concierge Desk Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Free Parking Game Room Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Kitchenette Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Turndown Service Vending Machines Video Checkout Wake-up Service Water Skiing Wet Bar