Amerisuites of Flagstaff

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User Reviews for Amerisuites of Flagstaff, Flagstaff

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May 20, 2008 by Lance from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The room was a suite.
• The indoor pool area.

“Nice location, comfortable, cozy. The pool area was a disappointment.”

May 13, 2008 by John from Glendale, AZ
Overall Rating: 2
Cleanliness:[6] • Staff:[7] • Location:[8]

• The breakfast was good. Lots of food, fresh eggs, fruits, waffles.
• The room was really bad.

“The breakfast in the hotel is the only good thing. The hotel doesn't have a pool, but an oversized tub, they call pool. Room was disgusting, shaggy carpet of undetermined color with stains thrown in for a nice contrast. Lots of mold in the bathroom. Room smelled like a cigar lounge. Staff was nice though.”

May 7, 2008 by Wesley from Springville, UT
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• Amenities were nice. Room was big with a decent kitchenette.
• Bathroom was extremely small. Sheets seemed dirty. Found hair!

“A few minor updates and I'd bump this up to a 3 star. Bedding and cleanliness were a little lacking.”

May 5, 2008 by Veronica from Avondale, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The rooms were clean and had plenty of space.
• The pool area was stuffy and very dirty and needs to be remodeled the pool area needs a lot of help.

“I like Amerisuites. Its nice and friendly environment but the pool area is in need for a make over.”

May 5, 2008 by Laura from Whiteriver, AZ
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[9]

• The hot breakfast.
• The room was very old, wall paper falling off the wall. I kept hitting my shin on the bed frame. There was not hot water.

“Very disappointed in this hotel, very old, linens were stained, wall paper falling off the wall, furniture scratched up and looked like something at a yard sale. The big thing was there was no hot water in the morning, I was unable to shower.”

Apr 29, 2008 by George from Denver, CO
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[2]

• Nothing!
• Bed, room, pool availability, location, bath.

“Absolutely the worst hotel experience of my life. I slept on better beds at summer camp!”

Apr 28, 2008 by Donald &. from Peoria, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[5]

• Mimi, the desk clerk was extremely helpful & professional.
• Drains in sink & tub plugged, Waffles came out in shreds, Poor overall appearance of the place.

“Would not recommend this place for the price we paid. It needs more maintenance and the light bulbs should be upgraded. The kitchen had no utensils, 3 cups & 4 glasses only.”

Apr 16, 2008 by Donna from Port Richey, FL
Overall Rating: 5
Cleanliness:[2] • Staff:[6] • Location:[7]

• Great breakfast included.
• Mattresses were disgusting, stained and uncomfortable.

“The smell of chlorine when you walk in isn't really appealing. Mattresses were uncomfortable with barely a mattress pad and sheet. Had disgusting stains showing on the sides. Breakfast buffet was great, convenient and plentiful.”

Apr 1, 2008 by Kevin from Redlands, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[5]

• Location and friendly staff.
• Unclean, unattended to, disrepair, hanging on by a thread, filthy, moldy, rusty, unsafe.

“Seeing that AmeriSuites was affiliated with Hyatt, we had expectations for a semi-decent hotel. Having the kitchenette was attractive, but once we were in our room, we couldn't wait to leave. First off, we noticed a number of random colored stains all over the worn un-vacuumed carpet. After that, we started noticing all sorts of cleanliness issues: the A/C had multiple animal crackers in the vents; the TV remote had gunk all over it (didn't want to even touch it); there was a decent amount of mold throughout the bath/shower; the bathroom door appeared to be repaired with off-colored silly putty; there were numerous dead bugs in drawers; the tub was extremely slow to drain; there were some foul looking stains on the bedroom walls; the indoor pool and spa were cloudy and heavily chlorinated; attached to the main lobby, the pool access door wouldn't self-close all the way (child hazard); another personnel door by the spa was rusting and falling apart. We hoped that we just had a really bad room, so we requested another room. The friendly staff was quick to get us another room, but even they looked doubtful that the new one would be much better. Fortunately, the new room wasn't as disgusting as the first. Positives: the workers were friendly and the breakfast edible.”

Mar 19, 2008 by Arvin from El Mirage, AZ
Overall Rating: 4
Cleanliness:[1] • Staff:[10] • Location:[10]

• The staff.
• The cleanliness, beds.

“The first room we were put in was not clean at all the hotel needs to have a face lift, the staff were great they moved us to another room and tried to take care of us, but the hotel itself needs a face lift.”

Mar 16, 2008 by Laura from Salt Lake City, UT
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[10]

• Location, I had to ask staff to have the room cleaned properly.
• Lack of attentiveness of presentation of the facility, some staff apathetic.

“Extremely over priced and over rated for the condition of the facility. The bed was rock hard and uncomfortable. Linens had to be changed BEFORE I slept in the bed. Glasses and glass tray were visibly dirty; I put them in the hallway, and never got cleaned ones in return during my 5 day stay. DO NOT EVER use hotel phone for long distance. They charged $90.00 (NINETY dollars) for 20 minuets of phone usage. I was shocked and disgusted. The desk clerk at check out was extremely kind and helpful to me, and very apologetic for the overall stay and conditions of the hotel. I would NEVER recommend anyone using this hotel unless as a last resort.”

Mar 13, 2008 by Maria L. from El Cajon, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like the breakfast.
• The beds are very hard like a rock with no pad, very uncomfortable.

“I like the hotel but the bed was really hard and my back was hurting all night, I think Motel 6 has better beds than this hotel.”

Feb 1, 2008 by Diane from Tulsa, OK
Overall Rating: 8
Cleanliness:[3] • Staff:[10] • Location:[10]

• Exceptionally friendly and helpful staff!
• Rooms desperately need updating!

“Pleasant staff; good location; can't believe that a major chain is affiliated with this hotel, because the rooms and hallways are SHABBY! Peeling wallpaper, threadbare linens, faded bedspreads, etc.”

Jan 18, 2008 by Patty from Show Low, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was clean; the size of the suite was ok.
• The beds were older and in need of replacement. Hotel scheduled for remodel. It needs it.

“But, the staff was friendly and helpful, my room was clean. It is an older hotel and does need remodeling (beds replaced!), but I slept well and it was clean.”

Jan 17, 2008 by Kim from Mesa, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was extremely helpful with locations of places, and they had coffee and hot chocolate 24 hours.
• The lights in the parking lot did not work, very dark!

“This hotel met all of my expectations; it is a great hotel for children of all ages. Having the extra sofa bed was great! I would stay there again and recommend the hotel!”

Jan 14, 2008 by Teri from Glendale, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• The complimentary breakfast was very satisfying and plentiful since it was too cold to go elsewhere.

“We would stay again but we might try the pullout couch next time this would be great for in the summertime when we are able to stay a whole week and store and cook our own food.”

Jan 7, 2008 by Tom from Los Alamos, NM
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Absolutely nothing. Worst hotel ever.
• Everything. Especially the mouse poop in the bathroom.

“Horrible. The staff even said " we know this hotel is horrible. We are just waiting for it to be converted to a Hyatt place".”

Jan 2, 2008 by Kirk from Scottsdale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Efficient, Great Value, Nice Staff, Good Price and Location.
• Needed some more meat at breakfast.

“This All Suite Hotel is in a great location in Flagstaff near restaurants and Wal-Mart. Wonderful staff, large efficient room with kitchen. Exercise room, pool, and buffet breakfast are included. I highly recommend this hotel to people passing through Flagstaff or visiting for skiing. It is also close to Northern Arizona University. Wonderful facility.”

Jan 2, 2008 by Kevin from Rosemead, CA
Overall Rating: 6
Cleanliness:[1] • Staff:[7] • Location:[7]

• The breakfast.
• Allowed pets stays in room, (incepts bit my partner). Dirty carpet and old soft beds.

“Bed needs replace/refresh, also carpet. Good breakfast and location.”

Dec 31, 2007 by Robert from Tucson, AZ
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• Location.
• The bedding and was 2 star, carpet seemed dirty.

“Near restaurants pleasant staff, rooms were neat but bedspreads and carpet 1 or 2 stars only.”

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Amenities at Amerisuites of Flagstaff, Flagstaff

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Pool Safe Deposit Box Television with Cable