Hilton Sedona Resort and Spa

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User Reviews for Hilton Sedona Resort and Spa, Sedona

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Jan 3, 2010 by Helen from East Norwich,NY
Overall Rating: 10

• From the moment we arrived until we left the staff was extraordinary.

“We arrived and our request for connecting rooms was not noted, but
when I showed the Priceline confirmation they not only honored it but upgraded us! When we extended our stay on Priceline during our trip, they allowed us to continue to stay in the upgraded rooms.”

Dec 1, 2009 by Lupe from Fontana,CA
Overall Rating: 7

• More activities and access without extra cost.
• Sofa bed not pick up everyday.

“Good service but not anything special.”

Nov 19, 2009 by Bill from Carlsbad,CA
Overall Rating: 7

• Overall, a comfortable stay and a good value.
• Too far from the main attractions of Sedona.

“Friendly staff and clean, comfortable room. Missing some of the extras that one would expect in a resort. Location was approximately 10 minutes drive from downtown Sedona.”

Oct 18, 2009 by Joe from Roseburg,OR
Overall Rating: 8

• The concierge was great and provided excellent dining suggestions.
• WiFi was an additional expense, no night-light in the bathroom.

“Very comfortable accommodations, and very helpful staff.”

Oct 12, 2009 by Sandra from San Diego,CA
Overall Rating: 8

• Beautiful hotel, beautiful setting, lots of pools and hot tubs.
• Charging for wireless internet - a lot - and the restaurant was crazy expensive.

“This hotel is beautiful and the setting is just great. My room had its own little balcony with two chairs. I don't think there are many rooms with bad views there and the setting is lovely. The restaurant was super expensive though - one appetizer and two glasses of wine cost $50. Also, I don't understand why such a beautiful place would try to charge you for wireless internet. Between the internet and the restaurant, I felt like they were trying to squeeze every dime out of me that they could. After seeing the restaurant prices, I changed my mind about asking how much a massage was at the spa.”

Sep 26, 2009 by Loren from Scottsdale,AZ
Overall Rating: 9

• The room was fabulous.
• The server in the restaurant was short with us.

“Great property and a great room.”

Sep 21, 2009 by Charleen from Scottsdale,AZ
Overall Rating: 3

• Management gave us a breakfast to make up for us not getting any sleep due to noise.
• Room was noisy and substandard.

“The room seemed great until I tried to sleep and there was a strange noise of some type of machinery and a loud humming sound that never stopped all night long. My husband told me the next morning that he didn't sleep either because of the noise. I complained at checkout and they said we should have let them know. I said I didn't want to wake my husband and what were they going to do, move us at 1:30 in the morning. They didn't seem surprised by my complaint so I am sure they knew we were given a substandard room. I asked our friends how they slept and was told that not very well and found their rooms were substandard as well. The basic purpose of a hotel room is too sleep and it isn't worth it (even discounted) if you can't.”

Aug 18, 2009 by Cheryl from Bluffton,SC
Overall Rating: 10

• Peaceful, beautiful, well maintained.
• Fee for internet, free if in lobby.

“Rooms are great. Spa is excellent and reasonably price for services. Surrounding are very peaceful. Restaurant prices a bit on the high side. Overall a wonderful place to stay.”

Aug 3, 2009 by Olu from Scottsdale,AZ
Overall Rating: 10

• I liked the ambience, location and amenities.
• The pool was cold.

“The hotel is centrally located and has many amenities. The room was spacious and clean.”

Jul 19, 2009 by Gregg from Palm City,FL
Overall Rating: 9

• Location and view from room were wonderful.
• Difficulty in reaching housekeeping about lost item.

“Wonderful hotel that offers many amenities for the vacation traveler. Multiple pools sure to satisfy both children and adults. Facilities allow you to relax or be as active as you may choose. Fireplace in room can make for a romantic ambiance for couples.”

May 22, 2009 by Joe from Picton,Canada
Overall Rating: 8

• Location and surroundings were beautiful.
• Rooms are old.

“The hotel offered a $25 upgrade when we checked in. I don't think that the upgrade was worth the money.”

May 14, 2009 by Trisha from Tucson,AZ
Overall Rating: 10

• I liked the location. The rooms were comfortable. Service was excellent.
• Although the room was comfortable, I thought that the room was about 4ft to short. for 2 queen beds, and a LCD TV.

“The hotel offered all the amenities of a four/five star resort unfortunately I did not use them. I called for extra towels, and received them very quickly. Staff was very professional.”

May 6, 2009 by Chalrie from Eureka Springs,AR
Overall Rating: 9

• Free parking, clean and pretty and safe area!
• No fridge.

“Very pleasant upscale resort/hotel in a great area, just a short drive to the center of Sedona. And even closer to much great hiking. A grocery store and many restaurants, including a very good Chinese restaurant is nearby.”

May 1, 2009 by Ken from Neptune Beach,FL

• Everything included on site.
• Charge for internet in room.

“We found the Hilton to be a complete hotel. Tennis courts, swimming pools, everything one wanted, one thing you need to know is that it is on the outer edge of Oak Creek, and not in Sedona at all. Sedona is about 15 minutes away.”

Apr 20, 2009 by Louise from Telluride,CO
Overall Rating: 9

• Beautiful pool, relaxing location.
• Charge for in-room internet access, but free in lobby.

“Hotel was A+ at Priceline cost. A bit removed from downtown Sedona and room was quite small, but pool facilities were great & had separate areas for adults and children. Nice restaurants on site and staff was helpful.”

Mar 20, 2009 by Corrie from Phoenix,AZ
Overall Rating: 9

• The rooms were beautiful and had nice amenities.
• It was about a 10-15 minute drive from Sedona.

“It had a couple of pools, with one family friendly pool in which I took my 8-month old, that had a nice shallow area for kids to play. The rooms were great, with kitchenette and fireplace and lovely little patio. Free internet terminals in the lobby were helpful.”

Sep 30, 2008 by felicia
Overall Rating: 9

• Very comfortable/ loved the suite and fireplace.
• On the outskirts of Sedona/ was hoping it was a bit farther into town.

“Very nice, romantic and relaxing.”

Sep 7, 2008 by Tag from Iowa City, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Views of the mountains were beautiful.
• Snails/worms on the pathway to pools following the rain.

“The hotel sits outside Sedona (Oak Creek), short drive and made it quiet surrounding. Facility was clean and up to date. Fridge and microwave were available in the room. Friendly helpful staff.”

Aug 24, 2008 by Jane from Bristol, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Spacious room, tennis courts.
• A little far from the center of Sedona. Spa (incl. tennis courts closed early (8:30).

“Friendly, courteous staff. Easy check-in/check-out. Clean and spacious rooms/bath.”

Aug 23, 2008 by Trish from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The food was excellent. The views were wonderful. Great, quiet location.
• Between 3 and 5 the main dining area is closed.

“Wonderful location, friendly very helpful, staff and wait staff. Will go back again.”

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Amenities at Hilton Sedona Resort and Spa, Sedona

AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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