Marriott Salt Lake City University Park

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User Reviews for Marriott Salt Lake City University Park, Salt Lake City

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Apr 17, 2008 by Theodore from Mesa, AZ
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[9]

• Comfortable beds.
• The staff couldn't get anything right, air conditioning was out in the whole hotel.

“I wasn't able to use my gift card because you guys charged the whole amount on my credit card, the staff couldn't get anything right, and it was really hot and stuffy in our room because the air conditioning was out in the whole hotel.”

Feb 14, 2008 by Terri from Hall'S Crossing, UT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Overall comfort, friendliness of staff, aesthetics, convenient to U of U.
• I wish the hot tub was available 24/7 as I am a night owl and didn't get to enjoy it.

“I loved it and will definitely stay there again if ever I need to stay the night in Salt Lake City.”

Jan 31, 2008 by Jared from Cathedral City, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The room views.
• Room service was not so good got our order wrong twice.

“It was very clean nice and friendly.”

Jan 21, 2008 by Leah from Rock Springs, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful view!
• Nothing.

“Great location, Great price, great service, all around comfortable, fun, clean place to hang your hat away from home.”

Jan 18, 2008 by Terri from Burley, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Very clean and comfy.
• You have to walk a long way to the pool.

“It was snowing and we saw deer out are room window.”

Jan 8, 2008 by Richard from Elk Ridge, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Bed was very comfortable.
• Had to walk past the open restaurant to get to the pool.

“Very comfortable, clean and quiet hotel.”

Jan 7, 2008 by Angela from Rexburg, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very quiet. we all love the art glass hanging in the lobby.
• Food a little expensive for a middle income family.

“We enjoy staying here. This is our second visit and since our income is limited, we just go to restaurants Downtown that fit our budget. Next time we'll have to check-out the pool.”

Jan 6, 2008 by Annette from Kingman, AZ
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, piano in the lobby, restaurant in the hotel, the staff.
• Some noise was keeping us up, but they moved us at 1:00 A.M.

“Very nice. Very scenic. Very friendly staff.”

Jan 5, 2008 by Denise from Othello, WA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[3]

• Great Beds.
• We were robbed in the parking lot. Management did nothing and would not even offer comfort.

“Liked the facilities, but service and personnel was lacking. Our car was broken into in the parking lot, which now we know it has happened before. Our insurance card and registration was stolen along with everything else and the manager would not even give us a copy of the hotel report to verify why we did not have them. Poor support.”

Jan 4, 2008 by Aina from Salt Lake City, UT
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[7]

• Staff was excellent, professional and friendly.
• Room was obviously for discount customers. Stained carpet, carpet did not go all the way to the wall. We did not receive the complimentary newspaper.

“University Park Marriott was a great place to stay with the kids. (We have 4.) The pool is kid friendly, and there is a small "store" at the front desk that even carries Children's Motrin. The location is good too, close to the Zoo and the canyon if you like to hike. The staff was very friendly, even with the kids.”

Dec 21, 2007 by Peggy from Fresno, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very attractive lobby and rooms, nice restaurant. Good service.
• It was very hard to find even with a map.

“Excellent quality hotel. Great rooms and service I would say it deserves a better rating.”

Nov 30, 2007 by Gretchen from Idaho Falls, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Bedding was wonderful.
• Double size beds.

“Very comfortable hotel for the price.”

Nov 21, 2007 by Jenn from Rock Springs, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room.
• I had to upgrade and pay more money because they were full.

“I was a nice hotel. The only thing was they couldnt accommodate my needs so I had to pay an extra 30.00 for a bigger room.”

Nov 21, 2007 by Gidget from Paulden, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• They saw that we had children so gave us a bigger room with 2 beds! I was impressed!
• Would have liked a mini fridge in the room.

“The staff was very friendly and helpful when ever we needed anything. The beds were very comfortable!”

Nov 14, 2007 by Kristin from S.L.C., UT
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[9]

• Everything was very clean and attractively decorated. The bed was incr.
• Had a run in with the manager over credit card charges.

“This hotel was amazing as far as comfort, cleanliness and decor goes. I did not incur any such charges and five days later the charge is still listed, even after I spoke with the manager three times. I definitely expected more from the Marriott!”

Nov 14, 2007 by Vicki from Vernal, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful and quiet.
• Pool was down.

“Beautiful and quiet.”

Nov 13, 2007 by Kate from Colorado Springs, CO
Overall Rating: 2
Cleanliness:[8] • Staff:[7] • Location:[8]

• Beautiful Chihuly chandelier sculpture.
• Terrible wireless practically nonexistent, fire alarm at 5 am that lasted an hour.

“Pretty, but failed to deliver. Restaurant manager was obsequious to guests and rude to the servers. Wireless service was non existent in my room, and didn't work in the lobby, had to pay to use business center to get work done. The fire alarm went off at 5 am and no one seemed to know what to do. I stayed in my room waiting for an announcement, but none came. At 6:15 is the alarm finally stopped. At 6:30 am I left, tired and cranky.”

Nov 6, 2007 by Dave from Lyman, WY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Quite, easy in and out, nice staff, and good price.
• It is great for people that are affiliated with uofu, not great for shopping rest. Etc.

“Good price and nice service.”

Nov 6, 2007 by Troy from Idaho Falls, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• I liked how it looked on the inside and outside. It is clean and inviting.
• Our toilet didn't work very well. We had to hold it. The lever down.

“I would tell all my friends what a nice motel it is and would recommend them staying there.”

Nov 6, 2007 by Ken from Roosevelt, UT
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The bed.
• The room is little cramped.

“It is clean and quite. The staff is friendly and helpful. The rooms are a little tight, but doable.”

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Amenities at Marriott Salt Lake City University Park, Salt Lake City

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Business Center Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Picnic Area/Tables Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Video Checkout Wake-up Service Water Skiing