Marriott Salt Lake City University Park

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User Reviews for Marriott Salt Lake City University Park, Salt Lake City

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Sep 16, 2009 by Frankie from Lacey,WA
Overall Rating: 8

• The design of the hotel and the concierge were in the elite level.
• The size of the room and the fact that it didn't have a refrigerator.

“I found out there was a special rate for Army Reservists with my unit because we were having a conference and I spoke with someone from the Marriot hotline and they said they could adjust the rate once I got there. Once I got to the hotel the staff said they could not changed the rate It seems like there was a communication error and someone was misinformed. I just wish I would of known that in the beginning.”

Jul 17, 2009 by Bert from St. George,UT
Overall Rating: 8

• The maids did not smile; my son left his $160 cash on top of the entertainment center; the maid did not turn it back. in; front desk had no news of it.

“Hotel, front desk staff, room, environment - all beautiful; no problem with anything but the money left on the entertainment; $10 tip was left on the laptop desk but the money left by 12 year although it was mistakenly left, I felt it should have been turned back in.”

Apr 1, 2009 by Adisu from West Valley,UT
Overall Rating: 7

• Good view
  and very quiet.
• The room was to small and no glass for wine.

“I
think the hotel is one of the best hotel in Salt lake city, its in the perfect site and
nice view.”

Aug 21, 2008 by Jeff from Spanish Fork, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location.
• Bad pillows.

“Location was great and gave us access to everything we wanted without the loud hustel-bustel, staff was very friendly and the motel was very clean. Great place for couples, families and business travelers. No complaints.”

Jul 17, 2008 by Sara from Elko, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Appearance.
• Distance to walk from lobby to our room.

“Great hotel. Love the pool hours.”

May 31, 2008 by Kirby from Pocahontas, AR
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[4]

• Rooms very colorful as well as comfortable.
• Toilet made noise, charged for internet, drink machines expensive.

“The hotel is nice; the location is not downtown but within 20 blocks. Too many extra charges, such as internet, etc. I would stay there comfortably if I wanted to be near Univ of Utah, but not the airport.”

May 30, 2008 by Colleen from Blackfoot, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It is located in a very quiet area.
• It is not in walking distance to any where we wanted to go.

“The hotel was lovely and clean. The room was spacious. Bathroom was WAY too small. Hotel and restaurant staff was very friendly and helpful. Because of its out-of-the-way location, we felt very comfortable to have a lovely evening walk. However, I more than likely will return to this hotel again.”

May 29, 2008 by Jean from Framingham, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice, helpful staff.
• Too far from the center of the city.

“This hotel is located in the foothills of the mountains adjacent to the Univ. of Utah and its medical center. Great views of the city from here. Perfect location if visiting the university or coming here for medical care. The hotel is very clean. Rooms are fine, not fancy. Staff is very nice, friendly, and helpful. I was upgraded to the concierge floor! The man on the desk says he upgrades a few guests each day if he can! The concierge floor has limited access. Need to insert room key in the elevator, and serves breakfast in the AM, appetizer type food in the PM. If going to Salt Lake City again I would probably try to stay somewhere closer to the center of the city, but only for my own convenience. This hotel was a fine place to stay.”

May 21, 2008 by John from Boise, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Super friendly & courteous staff.
• No complaints at all.

“Super friendly & courteous staff. Breakfast buffet was terrific. I would recommend it to my friends & family at anytime!”

May 14, 2008 by Jan from Ogden, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was wonderful.
• They needed a light blanket instead of a heavy comforter. The staff did bring a light blanket for the next night.

“The Staff was wonderful.”

Apr 17, 2008 by Theodore from Mesa, AZ
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[9]

• Comfortable beds.
• The staff couldn't get anything right, air conditioning was out in the whole hotel.

“I wasn't able to use my gift card because you guys charged the whole amount on my credit card, the staff couldn't get anything right, and it was really hot and stuffy in our room because the air conditioning was out in the whole hotel.”

Feb 14, 2008 by Terri from Hall'S Crossing, UT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Overall comfort, friendliness of staff, aesthetics, convenient to U of U.
• I wish the hot tub was available 24/7 as I am a night owl and didn't get to enjoy it.

“I loved it and will definitely stay there again if ever I need to stay the night in Salt Lake City.”

Jan 31, 2008 by Jared from Cathedral City, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The room views.
• Room service was not so good got our order wrong twice.

“It was very clean nice and friendly.”

Jan 21, 2008 by Leah from Rock Springs, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful view!
• Nothing.

“Great location, Great price, great service, all around comfortable, fun, clean place to hang your hat away from home.”

Jan 18, 2008 by Terri from Burley, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Very clean and comfy.
• You have to walk a long way to the pool.

“It was snowing and we saw deer out are room window.”

Jan 8, 2008 by Richard from Elk Ridge, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Bed was very comfortable.
• Had to walk past the open restaurant to get to the pool.

“Very comfortable, clean and quiet hotel.”

Jan 7, 2008 by Angela from Rexburg, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very quiet. we all love the art glass hanging in the lobby.
• Food a little expensive for a middle income family.

“We enjoy staying here. This is our second visit and since our income is limited, we just go to restaurants Downtown that fit our budget. Next time we'll have to check-out the pool.”

Jan 6, 2008 by Annette from Kingman, AZ
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, piano in the lobby, restaurant in the hotel, the staff.
• Some noise was keeping us up, but they moved us at 1:00 A.M.

“Very nice. Very scenic. Very friendly staff.”

Jan 5, 2008 by Denise from Othello, WA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[3]

• Great Beds.
• We were robbed in the parking lot. Management did nothing and would not even offer comfort.

“Liked the facilities, but service and personnel was lacking. Our car was broken into in the parking lot, which now we know it has happened before. Our insurance card and registration was stolen along with everything else and the manager would not even give us a copy of the hotel report to verify why we did not have them. Poor support.”

Jan 4, 2008 by Aina from Salt Lake City, UT
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[7]

• Staff was excellent, professional and friendly.
• Room was obviously for discount customers. Stained carpet, carpet did not go all the way to the wall. We did not receive the complimentary newspaper.

“University Park Marriott was a great place to stay with the kids. (We have 4.) The pool is kid friendly, and there is a small "store" at the front desk that even carries Children's Motrin. The location is good too, close to the Zoo and the canyon if you like to hike. The staff was very friendly, even with the kids.”

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Amenities at Marriott Salt Lake City University Park, Salt Lake City

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Business Center Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Picnic Area/Tables Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Video Checkout Wake-up Service Water Skiing

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