Holiday Inn Phoenix-Mesa

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User Reviews for Holiday Inn Phoenix-Mesa, Mesa

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Aug 29, 2008 by Carl from Channahon, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[8]

• Convenient.
• Stinky.

“I would not stay here again. The only saving grace was we had a mini-suite.”

Aug 28, 2008 by Vic from Avalon, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• There was a coin-operated laundry room available; cookies and apples on the counter; water available in the lobby; free WiFi in room.
• The heat in Arizona would make it nice to have covered parking.

“We were quite pleased with this hotel. The microwave oven, refrigerator and coffee maker were all appreciated and used by us. The room was cool, clean and comfortable. The water dispenser in the lobby was terrific, enabling us to fill our water bottle before leaving. The staff was helpful and friendly. I would stay here again. We stayed at two different hotels in the Phoenix area, this one was the better of the two.”

Aug 28, 2008 by Jami from Thatcher, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms was very clean and recently remodeled.
• We could not get the wireless internet to work.

“We love this hotel. The pool is amazing! The rooms are quiet and clean. Location is great. It's definitely a great value! We love staying at this hotel!”

Aug 25, 2008 by Nancy from Gilbert, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The shower was great. Lots of times, when staying in hotels, the water pressure is terrible.

“This hotel is located right off of the US60 Freeway and is easy to find. There is a mall 1 mile away. A very good breakfast/lunch restaurants across the street called Crackers and Co. Nice pool area and very clean hotel. The staff was very friendly and pleasant to deal with.”

Aug 22, 2008 by Disappointed! from Las Vegas, NV
Overall Rating: 1
Cleanliness:[2] • Staff:[4] •

• Location only.
• Everything.

“This is not a well managed hotel. Everything was either not working well or broken. Hot water to room 10 minutes, washing machine broken, printers in business area out of ink, staff was very unfriendly when asked to change rooms etc.”

Aug 19, 2008 by Stephen from Yuma, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Very nice room with good comfort.
• Only had a handicapped room available for our use.

“Excellent facility. Our room was clean, modern, comfortable. Location was convenient to Mesa's attractions.”

Aug 19, 2008 by Vance from Edmonds, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[10]

• The Pool.
• Non English speaking front desk person.

“Very nice hotel with excellent service from the staff. Pool is great and the rooms are nice with many extras. Second time at this hotel. Loved it more then the first time!”

Aug 18, 2008 by Lucy from Yuma, AZ
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[10]

• Willing to accommodate me, but unaware of management issues.
• Changed rooms 3 times, manager unaware of work order rooms.

“This hotel appeared nice from the outside but was not clean, I found two antes in the room I stayed in and got a bug bite from the sheets. I had to change rooms twice, they did not know a room they put me in was under construction, the air conditioner did not work. The ceiling looked like it was 6 feet high, very short and the carpet was very dirty. I felt like they cleaned with Windex but did not ever really do a deep clean. Also, I did not like the smell of the room. The rooms are very old. I would never stay there again to say the least.”

Aug 13, 2008 by Ron from Aztec, NM
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The pool and lounge areas were superb.
• The carpets throughout the hotel had been vacuumed but were stained.

“This was a super hotel that I will recommend to my friends. The pool area was very relaxing and always kept clean. I have nothing but good things to say about this hotel.”

Aug 13, 2008 by Harriet from Haines, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff. Modern rooms with microwave and fridge, Clean pool.
• The walls in our room needed to be clean, not bad, but could be better.

“Great place to stay for the price. Nice rooms, friendly staff, clean pool. Comfy beds and nice towels. We where in a room overlooking the pool. I would stay there again.”

Aug 10, 2008 by Dale from Tucson, AZ
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[8]

• Convenient on/off freeway.
• Room was hot; small; uncomfortable beds/pillows.

“This hotel looks fine from the entry area. Our room was well-worn and the hallway on which it was located looked very old and tired. Beds were small and uncomfortable. AC never cooled the room. Bath was tiny. Needs some major renovating.”

Aug 1, 2008 by Bill from Lilburn, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location, nice room, great and reasonable breakfast.
• Elevators, TV menu selection.

“This hotel was excellent for our trip. We wish we had time to use the pool.”

Jul 30, 2008 by April from Santa Clara, NM
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[10]

• Kids eat free and we loved the pool.
• We asked for two beds and instead of two queen beds we got two twin.

“Clean, nice pool, kid friendly, people there were nice.”

Jul 30, 2008 by Misty from Thatcher, AZ
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[5]

• Most of the staff is very nice!

“Overall it was not bad. When we checked in I felt like they would not give us a bigger bed. We ended up having to pay $10 more a night to sleep us all. My husband and I are not small and we were sharing 2 full size beds with 2 kids. They would not help us out and let us have queen size beds. I know the hotel wasn't full.”

Jul 28, 2008 by Cm from West Covina, CA

Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was welcoming and accommodating and the room and lobby deco was very nice.

“I highly recommend this hotel to the traveler looking for freeway close hotel, convenient for traveling to many local sites. The lobby was beautiful and our room was beautifully painted and decorated. Coffee, microwave, refrigerator, TV and amenities. Great place to stay. Very comfortable. Staff at desk and manager were very kind.”

Jul 21, 2008 by Mike from San Marcos, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• The pool was large and was what I expected from a hotel in a hot climate.
• The room and the hotel was dark and dingy. My AC was not working so well.

“I would not stay at this hotel in the future. I would not recommend this hotel.”

Jul 21, 2008 by Mike from San Marcos, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[6]

• My room was expansive, extremely comfortable and modern. lots of room to spread out and did not have the desire to leave the room for a space.
• Since this hotel was in Phoenix, AZ and temperature was usually over 100 degrees that they would have a better or larger pool and pool area.

“I stayed at 3 different hotels while in PHX. This is for the Hilton in Mesa, AZ. This hotel is very suitable for solo or couples business trips. it is located just off a major highway and adjacent to large mall just in case you needed anything you forgot. Very nice hotel.”

Jul 15, 2008 by Sue from Albuquerque, NM
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Lobby was nice.
• Roof leaked when raining.

“Hotel was nice. Kids liked the swimming pool.”

Jul 8, 2008 by Leslie from Wycombe, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to highway.
• Too far from my destination 99th st Mesa.

“I was very comfortable in my room and the room service team was excellent as well. Nice and quiet unlike the other hotels Ive stayed in.”

Jun 16, 2008 by Brenda from Pinetop, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very nice and helpful. Bed was comfortable.
• The bathroom was not finished with a remodel job. Wall socket very loose/walls not finished painted.

“The motel was next to the freeway, but heard no noise. The grounds are nice. The staff was very friendly and helpful.”

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Amenities at Holiday Inn Phoenix-Mesa, Mesa

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Down and Out Room Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Pets Allowed Pool Porters Public Address System Radio Restaurant Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Video Checkout Wake-up Service