Courtyard by Marriott Mesa

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User Reviews for Courtyard by Marriott Mesa, Mesa

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Aug 28, 2008 by Nancy from Paso Robles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice rooms.
• No free breakfast.

“This is a great hotel, nice and clean, and good location, just what you'd expect from a Marriott hotel. My only wish is that they'd add a free continental breakfast instead of the breakfast bar which was too pricy.”

Aug 17, 2008 by Jennifer from Tucson, AZ
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[4]

• Nothing.
• No refrigerator, no microwave, no room service or restaurant.

“I never want to stay there again.”

Jun 2, 2008 by Curl from Hemet, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was clean and the service was great.
• I was charged $9.95 for a TV internet because I didn't push the right button that I couldn't find because I didn't know where the keyboard was.

“The hotel was all I expected for a Marriott. The service was good, the rooms were clean, the pool and excursive room were available at any time the front desk even opened it up early for my daughter at 4:30 AM so she could keep her schedule that day. The only thing I wish is the breakfast was included in the price of the room.”

May 30, 2008 by J from Lakeside, AZ
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[6]

• Close to shopping.
• Our towels were dirty when we checked in! Housekeeping then "replaced" them with the same towels the next day.

“While the location and overall amenities were satisfactory, we had a less than satisfactory experience with housekeeping. Upon checking in, there was hair on the bathroom floor, and the row of bath towels had clearly been used and put back dirty (stained in one specific place, hand marks/etc.). We called down to the front desk and requested new towels, which came substantially later than our phone call. We took down the dirty towels and placed them on the bathroom floor (i.e. towels on floor means dirty/please wash). After spending the next day shopping & arriving back to our room, we found they had "cleaned" our room. Additionally, our washcloths had been replaced with ones that looked and smelled as though they had dusted the room (lemony pledge smell with dirt marks). We have never had this kind of experience in a hotel, I was really quite shocked. Especially for a Marriott. But I think it all boils down to the one housekeeper on staff, who seemed a little miffed the night we checked in. This experience makes me wary of staying at this particular Courtyard again. Marriott as a whole has always been a very trustworthy brand - but they had better watch out for the vindictive housekeeper on staff at this Mesa location.”

May 16, 2008 by Merrill from Pocatello, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Clean and comfortable.
• Non-responsive to noisy neighbors.

“Everything was great but I had to call the front desk to have them deal with our neighbors (high school kids) that were yelling and hollering. They called their room a couple of times but they never quieted them down to an acceptable level.”

May 8, 2008 by Carl from Buffalo, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness and privacy afforded guests.
• Pool closed at 11:00 p.m. - would prefer 1:00 a.m.

“Hotel is conveniently located near airport and major shopping centers. Staff is neat in appearance and pleasant to deal with. Condition of rooms, common areas and grounds is excellent.”

Apr 23, 2008 by Lisa from Alta Loma, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was friendly and the whole place was spotless.
• I did not like the fact that the continental breakfast was so expensive.

“This hotel was bright and clean. It was well located and the staff was very friendly.”

Oct 25, 2007 by Jeni from Taylor, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Spacious comfortable beds.
• Nothing.

“This hotel is a great all around hotel.”

Oct 2, 2007 by Valerie from St. Micheals, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were very nice and I enjoyed my stay.
• No complaints.

“The courtyard at Marriott in mesa was very nice. There was even a lot of parking space available around the hotel. The rooms were nice and cozy, overall it was excellent.”

Feb 1, 2007 by Joann from Alpine, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Mattress, bedding and pillows, clean smelling rooms.
• They forgot to change our bedding the first day.

“This hotel was clean, accessible to freeways, restaurants, businesses. The room was clean in every way, the staff was very helpful. The beds are comfortable, bedding feels clean, and pillows are soft. Feather, which is an extra nice feature. The grounds were clean, including the parking lot. We prefer to stay at Marriott¿s if at all possible.”

Oct 4, 2006 by Lois from Kingman, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Overall quality.
• Location could be better.

“We were genuinely pleased with the friendly staff and the quality of the hotel for a very reasonable price.”

Sep 12, 2006 by Pat from Oro Valley, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• My husband and I enjoyed the business trip so much better staying at this hotel.
• No breakfast.

“Good clean.”

Sep 11, 2006 by Frank from Orland Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beds.
• Nothing.

“Great beds, good location, great service.”

Sep 11, 2006 by Frank from Orland Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Awesome bed. Great location. Nice pool.
• Nothing.

“Wonderful stay in a great hotel. The comfortable beds were the best I've ever slept in a hotel. Clean rooms. Great service. Everything you would like from a 2 1/2 star hotel.”

Sep 6, 2006 by Ka K. from Boston, MA
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[8]

• Clean, new.
• Would not switch to double bed room despite large number of empty rooms.

“Staff was very unhelpful. Hotel was very empty, and front staff even said it was very slow and there was very low occupancy, but would not let me switch from king bed room to double queen. Terrible Experience.”

Aug 28, 2006 by Sandra from Flagstaff, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Pool, location and wonderful rooms.
• Had to request towels at the pool.

“Great price, location and accommodations”

Aug 24, 2006 by Cee from Tucson, AZ
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[5]

• Pretty pool.
• No bar, no complimentary breakfast.

“We figured the continental breakfast was complimentary. My hubby took 1 small spoon of scrambled eggs, 1 sausage & 1 cup of coffee. (He's not big on breakfast.) He was charged $10.00. What a rip-off! Were also not happy w/how difficult it was to find a free TV station. Did not want the pay for games stations, movies stations, etc. Very limited choice of free TV.”

Aug 23, 2006 by Yalanda from Savoy, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• The staff was great. The hotel was nice and clean.
• N/A

“Overall the hotel was nice.”

Aug 20, 2006 by Andrea from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The bed was so comfortable I wanted to take it home with me!
• They would not sell me a pillow to take home.

“This hotel was extremely clean, the service was excellent, and the beds and pillows were the most comfortable that I've ever slept on. The pool and exercise room were clean and kept up. They offered an excellent selection of pay per view movies. I will definitely stay at this hotel again and will strongly suggest it to family and friends.”

Aug 8, 2006 by Cliff from Payson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They were very accommodating The room was very nice & clean.
• We arrived late & had to buzzed into the lobby.

“We would rate this hotel highly and we hope to stay there again.”

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Amenities at Courtyard by Marriott Mesa, Mesa

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding

Ice Machine In Room Movies Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service