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Courtyard by Marriott Mesa
1221 South Westwood,
Mesa, AZ
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5] Based on 486 user ratings |
Jan 23, 2010 by
Sam from Farmington,NM
Overall Rating: 9
“The hotel would not allow us to change from a king bed room to one with two beds. Thanks to a sofa bed we managed. Otherwise, it was a great hotel.”
Jan 2, 2010 by
Sonja from Glendora,CA
Overall Rating: 10
“Convenient location to 60 highway, mall, businesses, and restaurants. The patio door was a nice feature. The fresh sandwich and salads were a great feature when getting back to the room late in the evening.”
Oct 26, 2009 by
Todd from Tucson,AZ
Overall Rating: 9
“Very nice.”
Sep 9, 2009 by
Laurie M from San Diego,CA
Overall Rating: 10
“This was my second stay with this hotel. I came back because the first stay was so wonderful! The room had the most comfortable king-sized bed I have ever slept on. The soft, brilliant-white sheets and down pillows are heavenly. I slept like a rock in this quiet hotel environment! That usually never happens! Excellent service, Bravo!”
May 19, 2009 by
Stephanie from Lakeville,MN
Overall Rating: 5
“We had a 1st level room and my neighbors were going in and out of the outside door all night. I had to wonder what was going on but didn't want to draw attention to a problem as I was traveling with my son.”
Mar 24, 2009 by
Victor from Willowdale,Canada
Overall Rating: 10
“Very clean and quiet rooms. Everything smelled fresh. Free internet was available. Would highly recommend to anyone wanting to stay in the Phoenix area.”
Mar 2, 2009 by
Laura from Whiteriver,AZ
“Over all a nice hotel.”
Feb 11, 2009 by
Summer from Gilbert,AZ
Overall Rating: 10
“From check in to check out, this hotel was simply amazing! It had the most wonderful staff. The room was clean and beautifully decorated. The patio was definitely a plus, to take in some of that wonderful fresh air. I would definitely recommend this hotel to any of my friends and/or family. Overall it was an best experience, that should be shared with anyone and everyone!”
Jan 29, 2009 by
Jean from Burbank,CA
Overall Rating: 10
“Wonderful front desk staff. The rooms were decorated nicely and very clean and comfortable. Very central location in Mesa. I would definitely stay there again.”
Jan 28, 2009 by
Sarah from Sierra Vista,AZ
Overall Rating: 7
“This was not the nicest Marriot, but it was fine for what we needed. The thing with the beds is what really bothered me the most. It just really seemed as though they didn’t want to do the extra cleaning, so they didn’t want to give us a bigger room with 2 beds.”
Nov 24, 2008 by
Chris from Gurnee,IL
Overall Rating: 8
“Very nice with excellent entertainment, friendliness and nice comfortable beds.”
Nov 11, 2008 by
Jami from Thatcher,AZ
Overall Rating: 10
“We loved our stay at this hotel - the rooms were clean, we had a balcany with a great view, location was great - minutes away from a mall and tons of restaurants, we will definitely be staying here again!”
Aug 28, 2008 by
Nancy from Paso Robles, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“This is a great hotel, nice and clean, and good location, just what you'd expect from a Marriott hotel. My only wish is that they'd add a free continental breakfast instead of the breakfast bar which was too pricy.”
Aug 17, 2008 by
Jennifer from Tucson, AZ
Overall Rating: 4
Cleanliness:[6] •
Staff:[6] •
Location:[4]
“I never want to stay there again.”
Jun 2, 2008 by
Curl from Hemet, CA
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“The hotel was all I expected for a Marriott. The service was good, the rooms were clean, the pool and excursive room were available at any time the front desk even opened it up early for my daughter at 4:30 AM so she could keep her schedule that day. The only thing I wish is the breakfast was included in the price of the room.”
May 30, 2008 by
J from Lakeside, AZ
Overall Rating: 3
Cleanliness:[1] •
Staff:[2] •
Location:[6]
“While the location and overall amenities were satisfactory, we had a less than satisfactory experience with housekeeping. Upon checking in, there was hair on the bathroom floor, and the row of bath towels had clearly been used and put back dirty (stained in one specific place, hand marks/etc.). We called down to the front desk and requested new towels, which came substantially later than our phone call. We took down the dirty towels and placed them on the bathroom floor (i.e. towels on floor means dirty/please wash). After spending the next day shopping & arriving back to our room, we found they had "cleaned" our room. Additionally, our washcloths had been replaced with ones that looked and smelled as though they had dusted the room (lemony pledge smell with dirt marks). We have never had this kind of experience in a hotel, I was really quite shocked. Especially for a Marriott. But I think it all boils down to the one housekeeper on staff, who seemed a little miffed the night we checked in. This experience makes me wary of staying at this particular Courtyard again. Marriott as a whole has always been a very trustworthy brand - but they had better watch out for the vindictive housekeeper on staff at this Mesa location.”
May 16, 2008 by
Merrill from Pocatello, ID
Overall Rating: 8
Cleanliness:[8] •
Staff:[6] •
Location:[7]
“Everything was great but I had to call the front desk to have them deal with our neighbors (high school kids) that were yelling and hollering. They called their room a couple of times but they never quieted them down to an acceptable level.”
May 8, 2008 by
Carl from Buffalo, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Hotel is conveniently located near airport and major shopping centers. Staff is neat in appearance and pleasant to deal with. Condition of rooms, common areas and grounds is excellent.”
Apr 23, 2008 by
Lisa from Alta Loma, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel was bright and clean. It was well located and the staff was very friendly.”
Oct 25, 2007 by
Jeni from Taylor, AZ
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“This hotel is a great all around hotel.”
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