Courtyard by Marriott Mesa

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User Reviews for Courtyard by Marriott Mesa, Mesa

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Jan 23, 2010 by Sam from Farmington,NM
Overall Rating: 9

• Very nice accommodations. Well maintained rooms.
• Could not change from a king be to two doubles to accommodate 4 people.

“The hotel would not allow us to change from a king bed room to one with two beds. Thanks to a sofa bed we managed. Otherwise, it was a great hotel.”

Jan 2, 2010 by Sonja from Glendora,CA
Overall Rating: 10

• Modern interior decor, including carpet. Carpet felt very clean.
• Computer was in walkway.

“Convenient location to 60 highway, mall, businesses, and restaurants. The patio door was a nice feature. The fresh sandwich and salads were a great feature when getting back to the room late in the evening.”

Oct 26, 2009 by Todd from Tucson,AZ
Overall Rating: 9

• Clean very friendly staff.

“Very nice.”

Sep 9, 2009 by Laurie M from San Diego,CA
Overall Rating: 10

• Clean, well-arranged, comfortable, quiet, and a great price!

“This was my second stay with this hotel. I came back because the first stay was so wonderful! The room had the most comfortable king-sized bed I have ever slept on. The soft, brilliant-white sheets and down pillows are heavenly. I slept like a rock in this quiet hotel environment! That usually never happens! Excellent service, Bravo!”

May 19, 2009 by Stephanie from Lakeville,MN
Overall Rating: 5

• Good value for money.
• I was just expecting something a little better location.

“We had a 1st level room and my neighbors were going in and out of the outside door all night. I had to wonder what was going on but didn't want to draw attention to a problem as I was traveling with my son.”

Mar 24, 2009 by Victor from Willowdale,Canada
Overall Rating: 10

• Everything was superb. Very quiet room.

“Very clean and quiet rooms. Everything smelled fresh. Free internet was available. Would highly recommend to anyone wanting to stay in the Phoenix area.”

Mar 2, 2009 by Laura from Whiteriver,AZ

• The fire place in the front lobby was very nice with big leather chairs.
• The bar staff was rude. Seemed put out we ordered drinks.

“Over all a nice hotel.”

Feb 11, 2009 by Summer from Gilbert,AZ
Overall Rating: 10

• Hotel staff.

“From check in to check out, this hotel was simply amazing! It had the most wonderful staff. The room was clean and beautifully decorated. The patio was definitely a plus, to take in some of that wonderful fresh air. I would definitely recommend this hotel to any of my friends and/or family. Overall it was an best experience, that should be shared with anyone and everyone!”

Jan 29, 2009 by Jean from Burbank,CA
Overall Rating: 10

• The staff was so warm and helpful and the hotel and rooms were very clean.

“Wonderful front desk staff. The rooms were decorated nicely and very clean and comfortable. Very central location in Mesa. I would definitely stay there again.”

Jan 28, 2009 by Sarah from Sierra Vista,AZ
Overall Rating: 7

“This was not the nicest Marriot, but it was fine for what we needed. The thing with the beds is what really bothered me the most. It just really seemed as though they didn’t want to do the extra cleaning, so they didn’t want to give us a bigger room with 2 beds.”

Nov 24, 2008 by Chris from Gurnee,IL
Overall Rating: 8

• Comfortable, clean, good television available and high-end deccor.
• There was no free breakfast.

“Very nice with excellent entertainment, friendliness and nice comfortable beds.”

Nov 11, 2008 by Jami from Thatcher,AZ
Overall Rating: 10

• The bed was comfortable and I loved the shampoo/conditioner.
• Nothing! It was great!

“We loved our stay at this hotel - the rooms were clean, we had a balcany with a great view, location was great - minutes away from a mall and tons of restaurants, we will definitely be staying here again!”

Aug 28, 2008 by Nancy from Paso Robles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice rooms.
• No free breakfast.

“This is a great hotel, nice and clean, and good location, just what you'd expect from a Marriott hotel. My only wish is that they'd add a free continental breakfast instead of the breakfast bar which was too pricy.”

Aug 17, 2008 by Jennifer from Tucson, AZ
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[4]

• Nothing.
• No refrigerator, no microwave, no room service or restaurant.

“I never want to stay there again.”

Jun 2, 2008 by Curl from Hemet, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was clean and the service was great.
• I was charged $9.95 for a TV internet because I didn't push the right button that I couldn't find because I didn't know where the keyboard was.

“The hotel was all I expected for a Marriott. The service was good, the rooms were clean, the pool and excursive room were available at any time the front desk even opened it up early for my daughter at 4:30 AM so she could keep her schedule that day. The only thing I wish is the breakfast was included in the price of the room.”

May 30, 2008 by J from Lakeside, AZ
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[6]

• Close to shopping.
• Our towels were dirty when we checked in! Housekeeping then "replaced" them with the same towels the next day.

“While the location and overall amenities were satisfactory, we had a less than satisfactory experience with housekeeping. Upon checking in, there was hair on the bathroom floor, and the row of bath towels had clearly been used and put back dirty (stained in one specific place, hand marks/etc.). We called down to the front desk and requested new towels, which came substantially later than our phone call. We took down the dirty towels and placed them on the bathroom floor (i.e. towels on floor means dirty/please wash). After spending the next day shopping & arriving back to our room, we found they had "cleaned" our room. Additionally, our washcloths had been replaced with ones that looked and smelled as though they had dusted the room (lemony pledge smell with dirt marks). We have never had this kind of experience in a hotel, I was really quite shocked. Especially for a Marriott. But I think it all boils down to the one housekeeper on staff, who seemed a little miffed the night we checked in. This experience makes me wary of staying at this particular Courtyard again. Marriott as a whole has always been a very trustworthy brand - but they had better watch out for the vindictive housekeeper on staff at this Mesa location.”

May 16, 2008 by Merrill from Pocatello, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Clean and comfortable.
• Non-responsive to noisy neighbors.

“Everything was great but I had to call the front desk to have them deal with our neighbors (high school kids) that were yelling and hollering. They called their room a couple of times but they never quieted them down to an acceptable level.”

May 8, 2008 by Carl from Buffalo, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness and privacy afforded guests.
• Pool closed at 11:00 p.m. - would prefer 1:00 a.m.

“Hotel is conveniently located near airport and major shopping centers. Staff is neat in appearance and pleasant to deal with. Condition of rooms, common areas and grounds is excellent.”

Apr 23, 2008 by Lisa from Alta Loma, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was friendly and the whole place was spotless.
• I did not like the fact that the continental breakfast was so expensive.

“This hotel was bright and clean. It was well located and the staff was very friendly.”

Oct 25, 2007 by Jeni from Taylor, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Spacious comfortable beds.
• Nothing.

“This hotel is a great all around hotel.”

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Amenities at Courtyard by Marriott Mesa, Mesa

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding

Ice Machine In Room Movies Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service

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