Hilton Phoenix East/Mesa

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User Reviews for Hilton Phoenix East/Mesa, Mesa

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Jan 6, 2010 by Lydia from Provo,UT
Overall Rating: 9

• The facilities were excellent and the pool was fun.
• Internet use in the room was charged, the television stations were incredibly limited and the pool was too cold for a heated pool for night swimming.

“This is an excellent hotel for getting away. The pools are quite fun, the grounds are beautifully kept and the staff friendly. Internet in the rooms was charged $15 per day and there were not many complementary services.”

Nov 20, 2009 by Margaret from Burlington,Canada
Overall Rating: 10

• Sun/Mon NFL night drinks
  and appetizer special in an upscale sportsbar-like atrium.
• All positive.

“Beautifully appointed hotel with all floors overlooking an atrium.”

Oct 26, 2009 by Richie from Tucson,AZ
Overall Rating: 10

• Very convenient.

“Check in was very easy. They even gave us a suite room. Which was very nice, as my wife enjoys sleeping late and I could enjoy a cup of (free) coffee while watching TV without disturbing her sleep. Very close to the highway.”

Oct 23, 2009 by Tyson from Mesa,AZ
Overall Rating: 10

• The room size and cleanliness.
• There were loiterers in the parking lot late at night that made my wife rather uncomfortable.

“Great hotel, helpful staff. Great overall stay. Only problem was the people in the parking lot that clearly didn't belong there. Made my wife and young daughters rather uncomfortable. 2nd night there was an officer out there though so it appears to be something they're addressing.”

Oct 9, 2009 by Wayne from Dubuque,IA
Overall Rating: 10

• Over sized room, location, and price.
• Nothing.

“The hotel was conveniently located and easy to find. It was very quiet and the room was excellent.”

Oct 2, 2009 by Mike from Rancho Santa Margarita,CA
Overall Rating: 9

• I love the location, and overall comfert.
• Our room was not cleaned the following day.

“I think this is a nice Hotel, the pillows, sheet and bed were great, and staff was helpful.”

Sep 17, 2009 by James from Victoria,Canada
Overall Rating: 9

• Friendly and efficient staff.
• Charges for WiFi were high.

“A property past the first flush of youth, but certainly not old. Clean, efficient and well maintained. A pleasant stay.”

Sep 8, 2009 by Rhonda from Pinetop,AZ
Overall Rating: 6

• The staff was accommodating.
• Noise level from activities going on inside of hotel.

“The staff was very accommodating. Continental breakfast was included which was great because I didn't have to leave the premises. My general feel of the place was musty and stuffy. I didn't like the lay out because the noise carried too much, all of the rooms opened up to the center of the high rise. The price was great because of Priceline, so it makes it hard to complain.”

Aug 11, 2009 by Charley from Pima,AZ
Overall Rating: 10

• Bed was very comfortable. Climate control was quiet.
• There was nothing not to like about this hotel.

“We often stay at this hotel and are delighted when they accept our offer through Priceline. This Hilton is very clean, attractive, has great value for the price.”

Jul 3, 2009 by Kathy from Trabuco Canyon,CA
Overall Rating: 9

• Loved the M&M's in the lobby!
• Liked the pool, but the water could have been better maintained.

“Great hotel, great location. It had everything we needed and was close to shopping and restaurants. Well appointed and updated.”

May 30, 2009 by Tricia from Machesney Park,IL
Overall Rating: 7

• Large room, very comfortable bed.
• Housekeeping was very slow, and sloppy.

“Great hotel, great room, but very disappointed at housekeeping's performance. Our room was never cleaned before 3pm and the job they did was surprisingly sloppy.”

May 20, 2009 by Amanda from Slidell,LA
Overall Rating: 9

• Very clean and spacious.
• No view.

“This hotel was very nice. It was in a nice location that was close to dining and shopping. The room was clean and had a flat screen TV.”

Mar 29, 2009 by Seth from San Anselmo,CA
Overall Rating: 10

• Quiet.
• 7th floor room.

“I only slept there, didn’t use the hotel. It was clean and comfortable.”

Oct 11, 2008 by Susan
Overall Rating: 5

• Big room.
• Noisy.

“They were holding a function in the main area of the hotel, which is the center open area, open to all of the hotel rooms. It was 10:30pm and people were screaming loudly, like at a house party. I checked out hours after arriving and heard the desk clerk telling another guest there wasn't anything they could do.”

Sep 11, 2008 by Brandy from Tonto Basin, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The beds were very comfortable!
• Carpet was a little dirty and warn down throughout hotel.

“Definitely was a great hotel for the price. Very comfortable rooms and beds. Hotel itself a little run-down but would definitely stay there again.”

Sep 11, 2008 by Ray from Pinetop, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, clean, comfortable, great location.
• The lounge closed a bit to early.

“Great hotel. I've stayed there several times and will stay there in the future.”

Sep 2, 2008 by Mary from Strawberry, AZ
Overall Rating: 10
Staff:[10] • Location:[10]

• They have a variety of rooms with different floor plans. So far we enjoyed our stay in excellent room and met my husband's needs.
• I cannot even think what I may not like about it.

“Like I said we enjoyed our stay. We have been staying mostly one night. We live in Strawberry, Arizona.”

Aug 28, 2008 by Vic from Avalon, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The location was ideal for our needs--very near to Mesa Community College.
• The carpet in our room was worn; a panel on the bathroom vanity was loose and fell off. There was no microwave in the room.

“This hotel was comfortable and clean. However I was bitten one night while sleeping--the bite created a swollen area and numbness that lasted about a day. The next night it was harder to sleep due to the feeling of something crawling around. During this visit, we also stayed at another 3-star hotel in the Mesa, AZ area and liked the other chain better. The hotel claimed a recent renovation, but the carpet in the room was frayed, black-out curtains had tiny holes in them, and a panel on the vanity in the bathroom was loose and fell off.”

Aug 20, 2008 by Francie from Lakeside, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• The pool area and the flat screen TVs. updated and clean.
• We asked for extra sheets for the pull out bed and they never brought them.

“We have stayed in this hotel twice now and we really enjoy it. It is not over crowded, its quiet and the people who work there are friendly. The breakfast buffet is excellent but you have to make sure its included in your stay. The next time we stayed they offered us breakfast buffet vouchers which we did not even know we were getting. The rooms are newly remodeled and updated and very nice with flat screen TVs. The outside is not super attractive but the inside makes up for it. The pool is awesome and my kids loved playing in it. We will be using this hotel again for sure.”

Aug 19, 2008 by Ken from Mesa, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very nice.
• AC was little noisy.

“Very nice, clean hotel wished could stayed longer.”

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Amenities at Hilton Phoenix East/Mesa, Mesa

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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