Marriott Salt Lake City Downtown

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User Reviews for Marriott Salt Lake City Downtown, Salt Lake City

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May 30, 2008 by Gary from Chubbuck, ID
Overall Rating: 3
Cleanliness:[8] • Staff:[6] • Location:[7]

• Nice swimming pool.
• The room was extremely small.

“I was upset because they charged me $12 a night for parking. Nothing was ever said about that fee. It was a hidden fee that was never mentioned. I found out when I checked out of the hotel. I wasnt happy about this at all and the hotel employees didnt care what I thought. I will never stay here again.”

May 28, 2008 by Gary from Mesa, AZ
Overall Rating: 2
Cleanliness:[9] • Staff:[1] • Location:[7]

• Facilities.
• Staff lied to us. Very bad experience.

“The facility was very nice. We soon began to notice that something was very wrong. There was a convention in the hotel and it was clear that these were not people we were comfortable to be around. I asked the desk who this group was. I was told he did not know. Upon arriving home, I looked the group up and it became all to clear.”

May 25, 2008 by Laura from Arvada, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient and clean.
• Room needed some repair, bathroom door chipped, wall paper peeling.

“Nice, clean hotel. Just need to keep up with minor repairs in the rooms.”

May 20, 2008 by Roberta from Brighton, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The bed was the extremely comfortable. Love it!
• There was construction in front of the hotel which may it hard to get to.

“I was greatly impressed by the hotel. I usually stay at Little America or the Grand America and they are fabulous but for the price, I will be staying at the Marriot for future visits to SLC.”

May 8, 2008 by Peggy &. from Baltimore, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• All of the staff was friendly and helpful.
• I liked everything.

“The location of this hotel could not have been better. The times we had questions or needed help the staff was right there. Because of then we were able to get group an on southwest. We highly recommend this hotel.”

May 7, 2008 by Jamie from Winnemucca, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The beds were comfortable.
• Nothing.

“Very nice motel, easy access, clean and comfortable.”

Apr 28, 2008 by Joleen from Dallas, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[6]

• Comfortable bed.
• For a business traveler, I would appreciate free internet access.

“When I entered the assigned room I noticed that the closet door was off of it's track and I was unable to open it. I contacted the front desk and they sent engineering, 1.5 hours later. The second morning of my stay the room above sprung a leak. It was a waterfall in my room between the vanity and the closet. Fortunately I was able to move my shoes before they were damaged. I contacted the front desk and they said, I'll tell engineering. I waited more than an hour, packed my bag and went to the front desk to request a new room. They were accommodating but not apologetic. I ate at both the restaurant and the lounge. Service was slow at both. Most disturbing was the lounge, the two people that were working there had their backs to the customers the entire time I was there. They were busy discussing their schedules and vacations and how to best use their hours. They were loud and it was very unprofessional.”

Apr 7, 2008 by Trina from Menan, ID
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• Easy access to city offices and restaurants.
• The bed was sunken on the side with the lamp. It seemed worn out from too many people or too heavy people sitting on that side.

“It was nice and as I expected except for the issue with the bed.”

Apr 1, 2008 by Kim from Richfield, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was great!
• Parking was limited; the bathrooms need to be updated!

“The stay was fine, the room was nice, great beds, and bathrooms need to be updated. The view and big windows were nice. Probably would stay again!”

Mar 29, 2008 by Dan from Green River, WY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The View.
• The Bed was very uncomfortable.

“This Hotel had a very beautiful view of downtown Salt Lake City and of the Wasatch Mountains. But having to pay $12 to park and $10 for high speed internet at a 4 star hotel was a bit ridiculous. I've stayed at other 4 star and 3 star Hotels in downtown Salt Lake and I've had free parking and free high speed internet. Also having a little Generic 25 inch TV in a 4 star I thought was a bit of a hit on this hotel as Little America has 40" plasma screens in their hotels. The beds were soft (if you like that) and overall it was an ok hotel to stay at. I will probably not stay here again in the future because I can pay the same price and get the Jacuzzi suite at the Hampton inn down the street and also a free breakfast and get the same quality of room.”

Mar 21, 2008 by Wendi from Salt Lake City, UT
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[4]

• Enjoyed my snack at the bar.
• Front desk staff were efficient, but not friendly, as I would expect from a 4-star. Room was small.

“I think it's definitely a 3-star. The room was small and in need of a remodel. The whole place is somewhat dated. The front desk staff was efficient, but I wouldn't call them friendly. We enjoyed a bite to eat at the bar, which was quite good. The location could be excellent when the construction next door is finished, but as of now, our view was a gigantic hole. No shopping and not much else to do nearby at the moment.”

Feb 21, 2008 by Ski V. from Arlington, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Modern decor, Starbucks in lobby.
• Put me on construction side without warning, heater broke.

“Great value and location. Modern decor. Starbucks in lobby. They should offer to put you on the quiet side when you check in, however. Construction starts at 5:30 a.m.”

Feb 19, 2008 by Brenda from Twin Falls, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The fitness/pool area was outstanding and very well kept.
• The room and bathroom were a little small.

“The hotel was very nice and comfortable. The pool/fitness area was outstanding. The only thing that I was not happy with is that when we checked in we were given two double beds, (it was my husband and myself staying at the hotel). The clerk was quite curt when I asked for a king bed saying, "there was no request for a king bed and double was all they had left."”

Feb 13, 2008 by Jeff from Elkhart, IN
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[7]

• Nice bed and pillows.
• They charge you for everything (parking, internet, water, etc.).

“If you want to pay for everything you want to do, then go here. If not, find a Hampton or something that includes something more than towel usage.”

Feb 7, 2008 by Julian from Port Royal, SC
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• There was a Starbucks in the lobby.
• The rooms were small and plain.

“The lobby makes this hotel look like the 4-star hotel I chose. The rooms, however, were ripped from Motel 6.”

Jan 20, 2008 by Carlo from Richardson, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Location, easy to get to, great health club.
• Construction everywhere. kind of a drab hotel.

“If you're going to see the Mormon Temple, You're right across the street. It's the old "Marriott" hotel, been there, done that, but it works.”

Jan 16, 2008 by Josie from Pleasant View, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The restaurant was helpful and allowed us use a private room for a family gathering.
• We had I-phone ear buds stolen while our car was valet parked and will not return our phone calls.

“Great location but Downtown is under construction.”

Jan 1, 2008 by John from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean, convenient.
• Nasty night manager.

“Near major attractions in salt lake city. Hotel is well maintained.”

Dec 26, 2007 by Tres from Edmonds, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[7]

• Great shower. Tons of volume and pressure. Consistent temperature.
• Tired. Peeling wallpaper, torn carpet. Small bathroom.

“Well located to the salt palace and the rest of Downtown. Staff is friendly, though some lack professionalism. Facility is tired and in need of major room renovation. Rooms and bathrooms are cramped and somewhat uncomfortable in spite of upgraded linens. Overall, not bad and it met my needs for business travel that didn't require much time in the room. Definitely in the three star range, not four.”

Dec 17, 2007 by Stuart from Cedar City, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly staff and good location to Downtown.
• Room 1207 toilet not firmly attached to wall. Parking was $12.00 per night.

“Overall good. I don't think its a 4 star place.”

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Amenities at Marriott Salt Lake City Downtown, Salt Lake City

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing Wet Bar