Scottsdale Thunderbird Suites [Scottsdale, AZ]- Hotel Reviews - MyTravelGuide.com


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Scottsdale Thunderbird Suites 3-star

7515 East Butherus Drive, Scottsdale, AZ

Discover the charmingly designed Best Western Scottsdale Airpark Suites, which affordably combines the facilities and service of a top hotel with the space and comfort of two-room suites and a guest-friendly staff dedicated to service.[more]

  • Amenity Highlights — Pets Allowed, Bar/Lounge, Restaurant, Coffee Maker in Room, Express Checkout
  • Average User Rating: 6.5 [rate it]
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User Reviews for Scottsdale Thunderbird Suites, Scottsdale

Average User Rating: 6.5
Overall user rating
Cleanliness:[7.0] • Staff:[6.0] • Location:[6.5]
Based on 547 user ratings

Jan 7, 2010 by Sara from Telluride,CO
Overall Rating: 10 Overall user rating

  • The pool was very warm! The staff was extremely friendly.
  • We could hear everything upstairs. Very noisy.

“For the price, we couldn't have done much better. Next time we will ask for a room on the third floor. You could hear everything that went on upstairs. The flushing of the toilet upstairs was the worst!”

Nov 20, 2009 by David from Round Rock,TX
Overall Rating: 8 Overall user rating

  • Large suite with very comfortable bedding.
  • Room doors are outside (facing courtyard though).

“I was pleasantly surprised. Very friendly staff, clean and comfy room and good, reasonably priced food at the restaurant. I would recommend this to business travelers and possibly a romantic getaway on a budget.”

Mar 13, 2009 by Krista from Stevens Point,WI
Overall Rating: 6 Overall user rating

  • Quiet location - but off beaten path.

“Comfy beds, tiny bathroom, appreciated suite style room with kitchenette and sitting area. Nice courtyard with pool & hot tub. Everything seemed clean and well maintained. Not luxury hotel, but nice.”

Mar 13, 2009 by Michael from Phoenix,AZ
Overall Rating: 8 Overall user rating

  • Large room and excellent location.
  • Outside corridor for entrance.

“Good hotel to stay at if not looking for amenities. Large rooms, good location. Small bathroom but never spend a lot of time so not a worry.”

Mar 2, 2009 by Hugo from El Paso,TX
Overall Rating: 8 Overall user rating

“Great location to all sorts of great shopping.I would stay there again just for the proximity of some great shops. The staff was helpful and the rooms were nice.”

Oct 16, 2008 by Tanya
Overall Rating: 5 Overall user rating

  • The location close to shopping.
  • It smelled and looked old, the towels were dingy and the lighting was very poor especially in the bathroom.

“Smells and looks old, very poor lighting in bathroom. Would not stay there again. Good location though.

Oct 15, 2008 by joel
Overall Rating: 4 Overall user rating

  • Great location, nice pool, public internet.
  • Carpet in room was very dirty, not debris but heavily soiled.

“Excellent for the money
I spent.”

Sep 24, 2008 by Brian
Overall Rating: 2 Overall user rating

  • Leaving.
  • Location, it was an airport hotel and far from downtown.

“Okay hotel for a business traveler. The rooms were large and comfortable, with the exception of a very small bathroom. Very limited food and beverage on-site. Low staffing levels made for poor service.”

Sep 24, 2008 by Sandy
Overall Rating: 8 Overall user rating

  • The pool.
  • The hot tub was way too hot to even get into it.

“Nice place.”

Sep 22, 2008 by David
Overall Rating: 4 Overall user rating

  • Nothing.
  • Staff & mildew smell in the room.

“I was between meetings; I only had 45 minutes to travel from where conference was being held and the hotel. As I walked up there was a staff member that did not greet me or acknowledge me even though I was the only at counter, then when she did acknowledge me, she told me that there was someone else that would help me, but didn’t bother to summon this person, I waited and watched this person for 5 minutes at counter before someone finally came to check me out.”

Sep 15, 2008 by seth
Overall Rating: 8 Overall user rating

  • Location.
  • Restaurant.

“Nice people and
great location.”

Sep 10, 2008 by Jose from Minooka, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[9]

  • Lot of good restaurants in the area.
  • Need a little more security at night.

“Over all I would stay there again, very good location for shopping and transportation to city of Phoenix.”

Sep 10, 2008 by Kelly from Tucson, AZ
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[6]

  • The price was great!
  • The staff was not very friendly. It took the staff about 5 minutes to recognize me at check-in.

“For the price this was a great hotel. It is basic hotel that is nice for a night or two. The staff was not very friendly. At check-in the man at the desk was on the phone. He did not acknowledge my presence at all. He just needed to nod or say, I will be right with you. Other than that we had a nice stay.”

Sep 3, 2008 by Olivia O. from Winterhaven, CA
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • I did not like anything in this hotel.
  • I was lock out of my room, key did not work.

“This hotel is a dump. The room smelled trouble. The staff was very unprofessional.”

Sep 3, 2008 by Bill from Albuquerque, NM
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I was impressed with the cleanliness of the rooms. The rooms were old but clean.
  • The pool was dirty.

“Overall the staff was very nice. The housekeepers were exceptional!”

Sep 1, 2008 by Karol from Muskego, WI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[8]

  • It was beautiful. The pool was awesome, the rooms were great.
  • Nothing, we loved it all.

“I would recommend this hotel to anyone, we loved it. I wish we could have had more time to spend here but we got there late due to driving from one town to another. This was an excellent hotel to stay at, very clean, very organized & a wonderful continental breakfast with many items on the menu in the morning. The pool was beautiful & very clean. Beds were great, not hard like a lot of beds in hotels are. I'd stay here again in a minute !”

Aug 28, 2008 by Donna from Montville, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Our room was a suite; very roomy & spacious; bathroom was clean as was the entire suite.
  • You could smell cigarette smoke when the air conditioner was running.

“This hotel is located at Scottsdale Airport and is in a very convenient location in Scottsdale and close to the 101. Although, we did not use the pool, our room overlooked it and it seems inviting and clean. We did enjoy the complimentary hot & cold breakfast every morning and the food was good. We would definitely recommend keeping this hotel in mind for the future.”

Aug 28, 2008 by Bernie from Kingman, AZ
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[7]

  • Nice size room, pretty quiet.
  • Small bathroom, black marks on the carpet.

“The price was great; the room was large and had a refrigerator, microwave. kitchen sink, and padded chair and hide a bed. The directions map to the hotel was confusing, and the phone number given was answered with a recording to leave a message. The mattress was comfortable, but I do not like the heavy comforter. It is either too warm or too cold. I liked the wall thermostat. My room was away from the airport, so was relatively quiet. The rooms facing the airport might be much noisier.”

Aug 28, 2008 by Peggy from Pueblo, CO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • My room was enormous! I had no idea we would have the separate living and sleeping areas.
  • I really cannot think of anything right now.

“Everything about this hotel was done very nicely and professionally. There was more than enough space for all of our luggage and kids' items and we were not cramped at all. Even though it appears to be an older hotel, I did not feel like it was run-down or unsafe. I did not have any problems and will definitely recommend this hotel to others.”

Aug 28, 2008 by Cheryl from Show Low, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • People were friendly.
  • Water temperature was not stable.

“I love this place! I have stayed here about 5 times, and each time it has been wonderful. The staff is friendly and helpful. The appetizers are great. Although few people go down for happy hour. It is close to the airport, but a minor inconvenience considering that you are right across the street from Kierland Commons lots of shopping and good eats. Also close to Barcelona's and Devil's Martini if you like to dance the night away. The only caution is to test your bath/shower water because sometimes it is way too hot. I extended my stay twice because I like it so much.”

Amenities at Scottsdale Thunderbird Suites, Scottsdale

  • Bar/Lounge
  • Coffee Maker in Room
  • Express Checkout
  • Free Local Telephone Calls
  • Free Newspaper
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Television with Cable
  • VIP Rooms/Services
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