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Courtyard by Marriott Scottsdale Old Town 2-star

3311 North Scottsdale Road, Scottsdale, AZ

Courtyard by Marriott provides guests with a combination of casual comfort and an array of the most valued guest services.[more]

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User Reviews for Courtyard by Marriott Scottsdale Old Town, Scottsdale

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.0]
Based on 181 user ratings

Nov 13, 2005 by Sylvia from Cortez, CO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Walking distance to restaurants.
  • Difficult to see hotel sign when driving, located in congested area-short cut to Goldwater street can be confusing, southbound on Scottsdale

“Comfortable, clean rooms, accommodating young staff.”

Nov 10, 2005 by Dan from Kayenta, AZ
Overall Rating: 5 Overall user rating
Staff:[9] • Location:[10]

  • Nice room and bed. Location was great. Covered and convenient parking.
  • Desk clerk was surly and lacked interpersonal skills.

“The hotel itself was very nice. I called at 6am the day of our arrival and asked that a king smoking room be ready for us at noon. I was told that it would be no problem. When we arrived at 12:30pm, the desk clerk informed me that the room was not ready and I could have a double bed, or could come back after 3pm. Upon my insistence that I had been promised a king at noon, and after 15 minutes of argument with the clerk, we were given a room for handicapped with a king bed. Finally, they fulfilled my request after 4pm. I spoke to the manager on Monday morning, and was pleasantly surprised at her helpfulness, and she assured me that she would speak to the clerk and do any retraining necessary. We left the hotel satisfied.”

0 of 1 people found this review helpful.

Nov 9, 2005 by Jim from Santa Maria, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • I really liked the laundry service, especially the free detergent dryer sheets.
  • I think they could have given a meal discount to those who stayed in the motel.

“I was very pleased with the location, room layout, and staff treatment. I especially enjoyed the computer hook up in the lobby where I could get on-line and read my e-mail and download my umpiring schedule for the tournament I was doing in Phoenix. I would liked to have had a more detailed receipt for my charges, other than the $50 room rate, I wondered what the other $100 in charges was for.”

Oct 16, 2005 by Vicki from Snowflake, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Location, friendly desk help.
  • Extremely noisy bathroom fan, smoke smell in halls.

“Clean and comfortable. Great location with friendly desk help.”

Sep 23, 2005 by Cheri from Lakeside, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Orange water.
  • Too much distance from the places I visited. Lots of driving.

“It was nice and clean. The beds were a bit small. All in all nice place to stay.”

Sep 9, 2005 by Julius from Lake Havasu City, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location, near old town, easy access to freeway

“The hotel size is rather small, but the rooms are large enough & comfortable. The beds are fair, and tv's are old cathode ray tubes. It was very clean, and the staff was very friendly and supportive. There are resturant's nearby. U.S. Egg is located across Scottsdale Rd. A great breakfast location.”

Sep 1, 2005 by Adam from Idaho Falls, ID
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • it worked out perfectley
  • not enuff tv chanels

“very clean and very friendly staff.”

Aug 29, 2005 by Steve from Cottonwood, AZ
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Free wireless internet access was great
  • Would be nice to have a small refridgerator in room

“Probably only rates a 2.5 stars not 3.”

Aug 28, 2005 by Jan from Mesa, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Attractive, clean, excellent location, nice staff.
  • Breakfast buffet at $10.00 plus tax and tip seemed a bit pricey.

“I loved the express check in, and it was nice to have cookies at the check in and coffee in the lobby the next morning. The room was clean and quiet, staff was pleasant, especially the young man who took care of my checkout the next morning. Great location near Old Town, right across the street from Red Lobster and The Olive Garden. My only complaint is that I found the breakfast buffet rather pricey at ten dollars plus tax and tip for rather average food - it should be priced around seven dollars to be fair.”

Aug 22, 2005 by George M. from East Lansing, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

“Very good. WiFi easy and convenient.”

Aug 22, 2005 by Roy from Bristol, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was exceptionally helpful!
  • There was nothing not to like.

“This was everything I could have asked for in a hotel. Nothing was lacking.”

Aug 16, 2005 by Andrew from Newington, CT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I liked the little things. This Hotel provided me every morning with complimentary coffee, a U.S.A. Today Newspaper, and a Wall street Journal.
  • The only thing I did not like about this hotel was that the elevator was incredibly slow.

“The location was safe and convenient, the service was excellent, the room and the pool and the fitness facility was spotless.”

Aug 1, 2005 by Pamela from Window Rock, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The room and its accomodations

“The hotel was very pleasant and swimming area was great. We enjoyed our stay.”

1 of 1 people found this review helpful.

Aug 1, 2005 by Jim from Hubbard, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • newness

“great. better than I expected”

Jul 6, 2005 by Buzz from Buena Park, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[9]

  • Nice room
  • Not so friendly staff.

“Good location and price.”

1 of 1 people found this review helpful.

Jun 28, 2005 by Brian from San Jose, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • very friendly staff, clean, nice pool
  • no fridge, no complimentary breakfast

“Nice staff, but didn't inform me that my key would deactivate before my late checkout time. would have enjoyed complimentary breakfast or a fridge in the room. Lots of parking, but not for full size pick up trucks”

1 of 1 people found this review helpful.

Jun 28, 2005 by Veronica
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great service, and stunning rooms

“My family and I travel to Scottsdale once about every other year or so and this year we finally ended up staying at the Courtyard Marriott Scottsdale. I'm confident that we'll never stay anywhere else again. We went to the spa, art museum, hot air balloon ride, and went rafting. We were pretty shocked that even with doing all of these things we never had to travel more than a few minutes to get back to our hotel. Great stay!”

1 of 1 people found this review helpful.

Jun 23, 2005 by Teri from Oconomowoc, WI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The covered parking

“Great location and service. The pool area was nice due that it was in a courtyard...part sunny and part shady. Very clean and the staff was a super big help for all questions.”

Jun 22, 2005 by Alan from Ridgeland, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The friendliest employees at any hotel I've ever booked
  • The price of drinks in the lounge.

“I had a very pleasant week in Scottsdale.The employees are excellent and the hotel was in the perfect location.”

Jun 16, 2005 by Jan from Phoenix, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great amenities and fabulous location
  • What's not to like. It was a great experience

“Great location. surprising array of amenities found at more expensive hotels. staff was extremely helpful and friendly.”

Amenities at Courtyard by Marriott Scottsdale Old Town, Scottsdale

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • City Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service

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