Courtyard by Marriott Scottsdale Old Town

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User Reviews for Courtyard by Marriott Scottsdale Old Town, Scottsdale

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Jan 4, 2010 by Ashley from Flagstaff,AZ
Overall Rating: 1

• Convenient location.
• The staff needs to learn customer service.

“Will never stay here again. I will warn family, friends and clients to not to stay here.”

Oct 9, 2009 by Sherrylyn from Perris,CA
Overall Rating: 9

• Good location clean hotel.

“The hotel easy to find near shopping and restaurants. Clean rooms and facilities. We received a room behind the elevator, and when we complained they gave us the same room one floor higher with a worse view. Otherwise the price well worth the experience.”

Apr 15, 2009 by Scott from Anthem,AZ
Overall Rating: 10

• It was neat, clean and well appointed.
• Bathroom vanity was too small.

“We would stay there again. Within walking distance to dining and entertainment. Located in a nice area.”

Dec 2, 2008 by Shanon from Temecula,CA
Overall Rating: 10

• I liked the fitness room.
• There was nothing that I did not like about the hotel.

“I enjoyed staying here. The room was nice and being able to access a fitness room and computers was very convenient for me. I would definitely stay here again.”

Oct 2, 2008 by noreen
Overall Rating: 7

• I liked how the restaurants were nearby, bakings and the mall.
• The distance for gas and the service you have to pay just to turn the TV on.

“The distance for gas and the service you have to pay just to turn the TV on. That is ridiculous on how you have to pay to watch the local channels. The office clerk was not very friendly either; he did not ask if I needed someone to take my luggage up to my room.
”

Nov 13, 2005 by Sylvia from Cortez, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Walking distance to restaurants.
• Difficult to see hotel sign when driving, located in congested area-short cut to Goldwater street can be confusing, southbound on Scottsdale

“Comfortable, clean rooms, accommodating young staff.”

Nov 10, 2005 by Dan from Kayenta, AZ
Overall Rating: 5
Staff:[9] • Location:[10]

• Nice room and bed. Location was great. Covered and convenient parking.
• Desk clerk was surly and lacked interpersonal skills.

“The hotel itself was very nice. I called at 6am the day of our arrival and asked that a king smoking room be ready for us at noon. I was told that it would be no problem. When we arrived at 12:30pm, the desk clerk informed me that the room was not ready and I could have a double bed, or could come back after 3pm. Upon my insistence that I had been promised a king at noon, and after 15 minutes of argument with the clerk, we were given a room for handicapped with a king bed. Finally, they fulfilled my request after 4pm. I spoke to the manager on Monday morning, and was pleasantly surprised at her helpfulness, and she assured me that she would speak to the clerk and do any retraining necessary. We left the hotel satisfied.”

0 of 1 people found this review helpful.

Nov 9, 2005 by Jim from Santa Maria, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I really liked the laundry service, especially the free detergent dryer sheets.
• I think they could have given a meal discount to those who stayed in the motel.

“I was very pleased with the location, room layout, and staff treatment. I especially enjoyed the computer hook up in the lobby where I could get on-line and read my e-mail and download my umpiring schedule for the tournament I was doing in Phoenix. I would liked to have had a more detailed receipt for my charges, other than the $50 room rate, I wondered what the other $100 in charges was for.”

Oct 16, 2005 by Vicki from Snowflake, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, friendly desk help.
• Extremely noisy bathroom fan, smoke smell in halls.

“Clean and comfortable. Great location with friendly desk help.”

Sep 23, 2005 by Cheri from Lakeside, AZ
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[6]

• Orange water.
• Too much distance from the places I visited. Lots of driving.

“It was nice and clean. The beds were a bit small. All in all nice place to stay.”

Sep 9, 2005 by Julius from Lake Havasu City, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, near old town, easy access to freeway

“The hotel size is rather small, but the rooms are large enough & comfortable. The beds are fair, and tv's are old cathode ray tubes. It was very clean, and the staff was very friendly and supportive. There are resturant's nearby. U.S. Egg is located across Scottsdale Rd. A great breakfast location.”

Sep 1, 2005 by Adam from Idaho Falls, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• it worked out perfectley
• not enuff tv chanels

“very clean and very friendly staff.”

Aug 29, 2005 by Steve from Cottonwood, AZ
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Free wireless internet access was great
• Would be nice to have a small refridgerator in room

“Probably only rates a 2.5 stars not 3.”

Aug 28, 2005 by Jan from Mesa, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Attractive, clean, excellent location, nice staff.
• Breakfast buffet at $10.00 plus tax and tip seemed a bit pricey.

“I loved the express check in, and it was nice to have cookies at the check in and coffee in the lobby the next morning. The room was clean and quiet, staff was pleasant, especially the young man who took care of my checkout the next morning. Great location near Old Town, right across the street from Red Lobster and The Olive Garden. My only complaint is that I found the breakfast buffet rather pricey at ten dollars plus tax and tip for rather average food - it should be priced around seven dollars to be fair.”

Aug 22, 2005 by George M. from East Lansing, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

“Very good. WiFi easy and convenient.”

Aug 22, 2005 by Roy from Bristol, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was exceptionally helpful!
• There was nothing not to like.

“This was everything I could have asked for in a hotel. Nothing was lacking.”

Aug 16, 2005 by Andrew from Newington, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the little things. This Hotel provided me every morning with complimentary coffee, a U.S.A. Today Newspaper, and a Wall street Journal.
• The only thing I did not like about this hotel was that the elevator was incredibly slow.

“The location was safe and convenient, the service was excellent, the room and the pool and the fitness facility was spotless.”

Aug 1, 2005 by Pamela from Window Rock, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The room and its accomodations

“The hotel was very pleasant and swimming area was great. We enjoyed our stay.”

1 of 1 people found this review helpful.

Aug 1, 2005 by Jim from Hubbard, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• newness

“great. better than I expected”

Jul 6, 2005 by Buzz from Buena Park, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Nice room
• Not so friendly staff.

“Good location and price.”

1 of 1 people found this review helpful.

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Amenities at Courtyard by Marriott Scottsdale Old Town, Scottsdale

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk City Center Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies

Iron Lounge Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service

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