The Scottsdale Plaza Resort

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User Reviews for The Scottsdale Plaza Resort, Scottsdale

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Feb 1, 2010 by Dan from Omaha,NE
Overall Rating: 8

• Location and convenience combined with price.
• Rooms were somewhat dated as was the TV and such.

“Old air handlers, sparse bedding, old furnishings, but nice people and great location.”

Jan 30, 2010 by John from Santa Fe,NM
Overall Rating: 6

• The standard room was not of 4 star quality.

“The hotel is friendly and well-managed. I'm sure that one of the suites might have met my 4 star expectations but the standard room did not.”

Jan 30, 2010 by Jill from Clive,IA
Overall Rating: 5

• Grounds were very nice.
• Beds and pillows were extremely uncomfortable. Have never paid for Starbucks coffee in the room. Room was unattractive.

“Based on the grounds, this may have been a 4 star. Based on the room, barely a 3 star. Staff in bar was wonderful. Staff at desk was not as helpful.”

Jan 28, 2010 by Norita from Enterprise,UT
Overall Rating: 10

• Business, senior traveler, very comfortable room, great service, relaxing, easy parking, and handicap room was great.
• The heater cooler was a little loud, but I just turned it off at night and got more blankets. Would have liked free shuttle from airport!

“ After reading some of the reviews I was a little nervous to stay there, however, I found everything very nice and I would love to plan a family reunion at this facility! The staff tried to do everything they could to make your stay pleasant. I wish there had been a free shuttle from the airport but I understand they are in business to make money, so that is okay! ”

Jan 17, 2010 by Ken from John Day,OR
Overall Rating: 9

• Great room, great staff excellent amenities.
• Nothing

“Stayed overnight - asked for an upgrade and got a suite for $20.00 extra. Very busy place but excellent stay - I stay at many finer places (stayed at the Biltmore on this trip, as well) and this ranks right up there!”

Jan 2, 2010 by Linda from Laguna Niguel,CA
Overall Rating: 8

• Room was very spacious.
• The room was very noisy from adjacent rooms.

“The room was very spacious. But it lacked a mini-fridge, and did not have a good soaking tub. It was also very noisy from the adjacent rooms. It was not vacuumed by the headboards (I dropped something & had to look). The grounds were nice. The fitness center was OK. The spa wasn't very upscale, the jets were weak and not at various levels for bad backs. Also, the water was not hot enough.”

Dec 19, 2009 by Masni from Morenci,AZ
Overall Rating: 3

• Breakfast if wonderful, the staff is helpful.
• This hotel will satisfy travelers with nostalgic appetite, especially for those who like 80's.

“The room was spacious and very clean. But the design was old fashioned and literally old. There's no continuation of exterior design and interior design. The two look like two different worlds. The furnitures, vintage, and literally old. Overall, the hotel needs major renovation.”

Nov 30, 2009 by Byron from Roseburg,OR
Overall Rating: 8

• Nice location, well kept, surprisingly quiet.
• Front desk staff was not overly friendly. Did not have the customer service that was expected.

“Nice hotel if staying for business etc. Stayed in main/older part of hotel. Rooms were okay but not terrific. Other rooms may be better. Staff was not up to expectations. Double Tree Paradise Valley tops customer service in my book.”

Nov 25, 2009 by Charlene from Marana,AZ
Overall Rating: 4

• The grounds and layout were beautiful.
• Our room smelled strongly of cigarette smoke.

“The old TVs were both in poor working condition. This nice facility needs a serious renovation.”

Oct 28, 2009 by Pam from Sherman Oaks,CA
Overall Rating: 10

• Very pleasant, clean and safe!

“Better than I expected. The hotel staff was nice, the rooms were nice and I received no extra charges for anything.”

Oct 26, 2009 by Michael from Horizon City,TX
Overall Rating: 9

• The hotel was clean and the staff was accommodating.
• The lack of free wireless was an inconvenience.

“The hotel has a great look and feel. Even though we stayed for only a few hours I would certainly like to return.”

Oct 26, 2009 by Jill from San Diego,SC
Overall Rating: 5

• The snacks looked all right.
• Outdoor entrance.

“This is definitely not a 4 star hotel. It is very out dated. I wasn't upset only because I was staying for 1 night.”

Oct 26, 2009 by Mary from Gilbert,AZ
Overall Rating: 4

• It was clean and the staff was nice.
• They only had double beds for us, the TV was tiny, very crowded and noisy.

“This hotel would be OK for a business trip but not for a romantic night away.”

Oct 19, 2009 by Bob T. , Rhode Islan from Harrisville,RI
Overall Rating: 9

• The facilities were excellent and the restaurant was outstanding.

“Friendly and helpful staff with beautiful grounds and a convenient location.”

Oct 17, 2009 by Elizabeth from Airdrie,Canada
Overall Rating: 8

• Quietness and space.
• Having to pay for internet service and no free continental breakfast for the price.

“Overall a good experience, just disappointed at the lack of breakfast without a cost when you have to drive a distance to get a breakfast at a reasonable cost for a family. Internet cost of $12.95 for 24 hours was unacceptable.”

Oct 15, 2009 by Dawn from Anchorage,AK
Overall Rating: 9

• We enjoyed the pool and hot tub was awesome.
• The hotel spa was not open on Sunday.

“The rooms were kind a small, but it was very clean.”

Oct 14, 2009 by Maria from Tucson,AZ
Overall Rating: 8

• Pool facilities.

“Nice place to stay, especially if you are not planning to be in your room much, and like to be in the swimming pool and hot tub for a good part of your day. Expensive bottled water and restaurants, so if you are trying to save money, plan to dine out, or bring food in.”

Oct 13, 2009 by Eileen from Tucson,AZ
Overall Rating: 10

• Clean, quiet and large room.

“Very nice, clean, quiet and comfortable.”

Oct 9, 2009 by Vicki from Gilbert,AZ
Overall Rating: 9

• Rooms clean, not smelly, service very good, people pleasant and available.

“Older looking but clean, we were comfortable, slept well even though I forgot my pillow! Very close to Fashion Square and resturants.”

Oct 3, 2009 by Al from Discovery Bay,CA
Overall Rating: 10

• Nice grounds.

“Loved the amenities of this facility. Very relaxing.”

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Amenities at The Scottsdale Plaza Resort, Scottsdale

24 Hour Front Desk AM/FM Alarm Clock All rooms non smoking Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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