Jw Marriott Desert Ridge Resort and Spa

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User Reviews for Jw Marriott Desert Ridge Resort and Spa, Phoenix

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Jan 31, 2010 by J.G. from San Clemente,CA
Overall Rating: 9

• The friendliness of the staff, from Valet, to check-in, to check out, was superb.
• Valet parking is costly, and I think a resort charge was added.

“ Great Hotel. Standard Marriott. Excellent service, attitude, cleanliness, etc. Very convenient to north Scottsdale. I think a Resort Fee was added.Overall excellent, and I would definitely return. ”

Jan 23, 2010 by Sarah from Kalamazoo,MI
Overall Rating: 10

• The staff at this resort is amazing! Friendly and super helpful.

“Perfect!”

Jan 21, 2010 by Marci from Lake Oswego,OR
Overall Rating: 7

• Overall, look of the hotel and the pool facilities.
• Sound transmission between rooms. We got woke up each night/morning by hallway noise and occupant walking around above us.

“Overall, very nice place to stay. For this level of hotel, I would think the sound between rooms would not be noticeable. That really was the only down side to our stay.”

Aug 27, 2008 by Ann
Overall Rating: 10

• The resort has a relaxed elegance.
• There isn't anything I didn't like.

“Beautiful location on the outskirts of Phoenix - away from the city traffic & hassles. The staff was attentive, kind and generous. The lazy river is a must!”

Aug 13, 2008 by Bobbye from Phoenix, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was beautiful and so much to do.
• Nothing.

“It was a wonderful stay. The staff was amazing. Beautiful sites and the rooms were luxurious.”

Jul 16, 2008 by Patricia from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The grounds were beautiful, the room spacious, loved the sheets, and the pool areas very nice. Plenty of staff when needed but left alone when desired.
• Long walk from parking lot.

“This was a perfect place for me to be pampered, find peace and quiet and relax. I would highly recommend it. I was upgraded to a luxury suite and loved the spaciousness and balcony. The best 99.00 I ever spent.”

Apr 2, 2008 by Linda from Thiensville, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful lobby, pools and outside lounging/cocktails.
• The beds were very small, maybe not even a queen size.

“Very nice, we had a great time. Food is very expensive. We only had one meal at the resort besides lunch at poolside. Overall, well worth it and a beautiful place to stay.”

Apr 1, 2008 by Jamie from Marengo, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The pool area is awesome!
• It is 20 miles away from the airport. Not convenient to Downtown Phoenix.

“This is a wonderful hotel to get away from the stress of everyday life. A perfect place to vacation! The pool area is outstanding!”

Sep 6, 2007 by Pilar from Cottonwood, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The swimming pools were great as was the room.
• Parking area was too far and away.

“Great location. Great service. Great room.”

Sep 4, 2007 by Richard from Cave Creek, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• My wife and I enjoyed the music on the patio with the back drop of the water fall.
• The late check in and early check out.

“The valet was very good, the staff was very friendly and the overall experience was great. I would recommend this resort to anyone and feel good about it.”

Jul 25, 2007 by Roy from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The facilities were nice, beautiful rooms, huge bathrooms. Awesome.
• Everything was 1st class all the way.

“Its the best Hotel that I have ever stayed in, in AZ.”

Jul 24, 2007 by Marie
Overall Rating: 9

• The outside food and bar service closes too early, should be till sunset!

“We enjoyed our stay here and came back for the last night of our vacation.”

Jul 11, 2007 by Lisa from Yuma, AZ
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[9]

• The bathroom was great. It had a very nice tub and separate shower.
• The walk to self park was quite far.

“The grounds were beautiful. We saw many rabbits and a few families of quail. There was live music outside in the evening which was very nice being that our porch looked out over the area where they were playing. We were disappointed that they didn't light the fire above the pool area or have the Saturday night movie at the pool for the kids. The wind had been blowing, but it stopped before the movie was supposed to start. The lazy river was very nice to relax and float on.”

Jul 4, 2007 by Claudia from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic Pool/Water park area.
• Excessive daily parking fees.

“Although pricey in every aspect, this hotel fits the bill as a top resort destination in Phoenix. The attentive staff was fantastic - bellmen, room service staff, maids, front desk, servers & all. The kids had a fabulous time in the lazy river & loved the dive in movies. My husband's & my dinner at Roys was both romantic and incredibly delicious. It's a dinner we won't soon forget. I would highly recommend this resort for both families & couples. There is much for all to enjoy!”

Jul 1, 2007 by Mark from Prescott Valley, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very helpful staff.

“Hotel was bad.”

Apr 6, 2007 by Jamie from Marengo, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• All about the luxury at this hotel with several restaurants and many things to keep you busy. The grounds are gorgeous.
• Nothing. We loved it!

“The grounds are beautiful. You could spend half a day walking around looking at all of the beautiful desert plants. This hotel is great for families. The pool area has a lazy river with 2 pools and a hot tub. You can eat and drink poolside. The rooms are large but the bathroom is the best part of the room. It is huge offering a separate shower and bath area with marble tiles. Staff is friendly and helpful and my favorite a star bucks is located inside the resort complex. Highly recommend this hotel/resort.”

Mar 26, 2007 by Ken from San Jose, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Staff was exceptional; design and layout were very nice.
• When calling prior to our stay to request a crib I felt like I was bothering them.

“Went with wife and daughter for spring training and had a great time. The pool area and back patio were amazing. My daughter loved the lazy river. The location is a little remote, about 25-45 minutes to most ballparks, but not too much of a problem. We loved it and will be back.”

Mar 26, 2007 by Brad from Morgan Hill, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great escape. Wonderful service.
• Traffic in north phoenix can be a pain.

“This is the ultimate relaxation hotel. They have done it right. Streaming waterfalls, lazy river, iced water/tea with great presentation. The staff was tremendous and they should be complemented. I will definitely go back. I even saw a celebrity--Emit Smith at the hotel.”

Mar 25, 2007 by John from Edmond, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The amenities were top notch, to include restaurants, bars, workout facility, and even a free laundry. Beautiful grounds and pools.
• The only thing is that the suite we had only had on sink.

“The hotel is beautiful, well maintained, and extremely clean and comfortable. The staff is very professional and courteous. The food and drinks on grounds are very good and reasonably priced. The pool areas are great for kids and adults.”

Aug 30, 2006 by Tammy from Queen Creek, AZ
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[7]

• The staff, the atmosphere.
• We like it all.

“the hotel is nice and we are going this weekend to try the Marriott on Coloradoan island in California.”

0 of 2 people found this review helpful.

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Amenities at Jw Marriott Desert Ridge Resort and Spa, Phoenix

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Boutiques Business Center CD Player Car Rental Desk Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fire Place Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron Lounge

Maid Service Meeting/Banquet Facilities Microwave Mini Bar News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing Wet Bar

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