Red Lion Colonial Hotel Helena

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User Reviews for Red Lion Colonial Hotel Helena, Helena

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Apr 29, 2008 by Laraine from Havre, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The design of the room was unique. Different from the average design.
• There was a group of kids staying there that were really loud. I did call the front desk at 11:30 p.m. And asked them to quiet them down. They did.

“Very clean and comfortable. I had no complaints other than the noise level due to other kids staying there.”

Apr 24, 2008 by Eric from Coeur Dalene, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Good beds.
• The night staff check in young man was gruff.

“Nice hotel with good beds and clean facilities.”

Feb 24, 2008 by Erica from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, the bedding was so comfortable; I really didn't feel like I was in a hotel.
• Not a real crib with linens just a cheap pack-n-play.

“Very nice and comfortable. You can tell the cleaning staff is happy because it shows in their work. Very clean!”

Jan 1, 2008 by Peter from Enfield, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, upscale, excellent location, comfortable.
• Halls were quite drab, and not in keeping with atmosphere of the rest of the facility.

“A very enjoyable stay. We arrived late in the evening to a pleasant greeting, and competent check-in. Had a restful night, and a good breakfast.”

Nov 16, 2007 by Kurt from Winnemucca, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Red lion is the only real full service hotel in Helena Montana.
• One of the cable channels had a weak signal with poor audio.

“I try to stay at the red lion as often as I can, many of the other hotels in the area are higher in price and offer less features. Why pay more to stay at a two star motel when you can get nicer rooms, great beds, room service, a pool and more at the red lion.”

Oct 11, 2007 by Marshall from Seatac, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The beds were wonderful to sleep on.
• Disappointed with lack of noise dampening between rooms.

“Overall, I was satisfied with the stay except for 3 points). 1) Our first room was disappointing because we could hear the couple next door very clearly as they romped in bed and as they talked. The noise separation between rooms was more like what I would expect in a cheap motel. The staff did move us to another room (upgraded to a suite) when we explained the problem. 2) The move was fairly timely but the room was cleaned quickly and they missed the toilet (skid marks in the bowl). 3) They don't appear to enforce their No Smoking rule very strictly - woke up to the strong smell of cigarette smoke twice.”

Oct 10, 2007 by Kim from Brighton, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The decor was very nice.
• The room was a little small. The vanity in the bathroom was a little small.

“The room felt very nice. The decor was well-done and very professionally put together. The bed was very comfortable. The temperature was good. We really enjoyed our stay.”

Oct 5, 2007 by Teri from Mount Vernon, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[8]

• Nice beds and pillows!
• Male clerk was wearing a plain t-shirt and not real friendly!

“Nice rooms but felt like the bathroom floor was falling through if someone in the next room was in their bathroom. Great beds and our requests were met when we needed some extras.”

Sep 20, 2007 by Mary from Buffalo, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Elegant.
• Nothing.

“Very nice. Excellent decor and attractiveness.”

Sep 11, 2007 by Henry from West Jordan, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• The beds were extremely comfortable with great pillows. The bathroom towels were plentiful and very soft. Drapes kept the light out!
• Staff at check in counter could have been friendlier.

“It's one of the nicer hotels to stay at in Helena. We will use them again on our next trip through the city.”

Sep 6, 2007 by Mark from Twin Falls, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• The beds are very comfortable.
• No continental breakfast.

“The beds are very comfortable and the rooms are very clean. I also like the fitness center and indoor pool and spa. Dining is fairly expensive.”

Sep 2, 2007 by Kurt from Winnemucca, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The beds are the best I have ever slept on in any class hotel in any city.
• The wireless internet service is better in some rooms than others.

“The Red lion colonial hotel Helena is one of the only full service hotels in Helena. The rooms are always clean and the beds are the most comfortable I have ever slept on with plenty of pillows. The one thing that would make the room perfect is a fridge and microwave for business travelers, but there is a full service restaurant with room service and there is a very nice lounge.”

Aug 30, 2007 by Sandy from St. George, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful and for being on a weekend the food was excellent.
• The fact that they only had 6 personnel on staff on Saturday.

“I will gladly rate them as a 3 star hotel.”

Aug 28, 2007 by Mary A. from Buffalo, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality and spacious.
• Paint peeling off bottom of bathroom door.

“Excellent. Very much exceeded expectations. Awesome hotel.”

Aug 27, 2007 by Marci from Caldwell, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable, inviting. Friendly, professional staff.
• The restaurant had very poor food and very poor service.

“The rooms and grounds were clean, inviting and comfortable. I would certainly recommend this hotel to a friend and would stay here again myself. However, stay clear of the restaurant! As it appears the rest of the hotel has been updated and remodeled, the restaurant had broken seats and was falling apart. I could deal with the poor appearance if the food was good, but it was terrible. Our table ordered three dishes and we did not eat anything. We ended up at the McDonald's down the street because our kids were hungry. Also, the service in the restaurant was quite poor. Too, bad because the hotel itself was very nice and friendly.”

Aug 23, 2007 by Dan from Belgrade, MT
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Attentive staff and clean rooms.
• Pool area skylights needed cleaning/addressed.

“I would stay again and would recommend to friends!”

Aug 22, 2007 by Karen from Golden, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff.
• Mold in the tile grout.

“Nice hotel but could use a little TLC. The mold in the shower grout needs to go! Tilex works!”

Aug 14, 2007 by Michael from Auburn, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Front desk service was great.
• Automatic cancellation of rooms with very late arrival.

“We arrived at 2:00 a.m. and the room had automatically canceled. The front desk manager immediately reinstated the room. He noticed we had younger children with us and asked if we would like two queens instead of one king (someone was sleeping on the floor). He immediately changed to two queens so we all had beds. Further he arranged for late check out and room service to be performed after late checkout. I've walked into five star hotels in NYC and not have the front desk take care of these items without me inquiring. Nice hotel, guest services are on top of things.”

Jul 9, 2007 by Jeanne from Whitefish, MT
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• The outdoor pool was very enjoyable with temperatures of 100 F.
• The registration was not correct, and we had to move to a different room.

“It was very nice, but very empty. We were satisfied with our stay.”

Jun 8, 2007 by Nate from Polson, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• The Red Lion is a great hotel with generous well apportioned rooms.
• It is not super convenient to the freeway off ramp, but it's not so hard to find.

“The Red Lion is one of my favorite places to stay for a reasonable price. The rooms are nice and clean with a little touch of class compared to other hotels within the same classification. My family loves the indoor and outdoor pool area.”

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Amenities at Red Lion Colonial Hotel Helena, Helena

24 hours Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable