Red Lion Colonial Hotel Helena [Helena, MT]- Hotel Reviews - MyTravelGuide.com


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Red Lion Colonial Hotel Helena 3-star

2301 Colonial Drive, Helena, MT

From the moment you enter the grand lobby with the spiral staircase, you are reminded of the colonial era.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Free Parking, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Red Lion Colonial Hotel Helena, Helena

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.0]
Based on 270 user ratings

Sep 21, 2009 by Charlotte from Lewistown,MT
Overall Rating: 9 Overall user rating

  • Very attractively decorated with wash bowl separated from toilet/shower area.
  • There was no breakfast or late afternoon food available without travel.

“Very elegant and pleasant to stay in as well as to meet with friends in foyer areas. There was no refrigerator available in room.”

Aug 26, 2009 by Stephen from Charlotte,NC
Overall Rating: 3 Overall user rating

  • Shuttle from airport
  • Breakfast was not comped as promised

“Boring, basic, did not meet advertised claims. Definitely not 3 star, maybe 2 star”

Aug 3, 2009 by Mark from Carol Stream,IL
Overall Rating: 10 Overall user rating

  • Friendly staff, clean.
  • Side entrance door didn't work properly.

“I would recommend this hotel to anyone. Parking is easy. Restaurants are close-by. Staff is friendly and rooms are clean.”

Jun 26, 2009 by Cathy from Bigfork,MT
Overall Rating: 6 Overall user rating

  • Nice lobby, friendly staff, lots of parking.
  • No free breakfast.

“This is a site for conventions, large meetings, so it could be very busy at times, but it was quiet when I stayed. The equipment in the fitness room could be better and the room is a bit cramped, but the swimming pool was big and the lobby and meeting facilities are nice.”

Apr 13, 2009 by Robert from Provo,UT
Overall Rating: 7 Overall user rating

  • The room was clean and comfortable.
  • The hotel seems a little outdated.

“The hotel was clean and the staff was good.”

Feb 28, 2009 by Rebecca from Idaho Falls,ID
Overall Rating: 9 Overall user rating

  • Very clean, comfortable and well-decorated room.
  • The phone in my room was old and the reception was crackly.

“I was overall very satisfied with this hotel. The bed was very comfortable, the room was neat and clean with modern decorating. I enjoyed the delicious bath and body works complimentary shampoo and conditioner. The fitness area had a good variety of machines to use. I dined at the hotel restaurant and was very pleased with the sandwich I ordered.”

Nov 29, 2008 by Stephen from Houston,TX
Overall Rating: 2 Overall user rating

  • Nothing.
  • Dirty windows
    and
    floors.

“Exercise equipment was not maintained well. Place was dirty everywhere. They should vacuum the floors and clean the windows on in a while.”

Sep 7, 2008 by Jim from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Nice pool/hot tub, free newspaper.
  • A bit on the edge of town.

“Lovely huge hotel on the outskirts of town, still near enough to attractions. Nice pool/hot tub area. Thumbs aloft!”

Sep 2, 2008 by Stan from Katonah, NY
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[5]

  • Nice lobby, nice front desk staff.
  • Close to highway.

“Ok, nothing special. Easy to get to from the highway.”

Aug 21, 2008 by Brenda from Lacombe, AB CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • The hotel was aesthetically pleasing. It was comfortable, the beds were very comfortable Quiet.
  • Pillows are too soft. There was no continental breakfast.

“Great place to stay whatever the reason your travel takes you to Helena, Montana. Clean good parking. Location ok, but had to find it as it is out of the way a bit. Overall, good place to stay.”

Aug 14, 2008 by Sheila from Lutz, FL
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • Room setup.

“One of the nicest in Helena from the looks of all I tried to check into, double checking from housekeeping would be helpful.”

Aug 13, 2008 by Theodora from Mississauga, ON CA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Location.
  • Room was clean.

“The Red Lion Hotel in Helena, MT was quite a disappointment. It did not feel like a 3 star hotel at all. Even the Holiday Inn or Ramada chains I've stayed at were much better. The TV appeared decades old, the restaurant was a disappointment and the overall feel of the hotel was that it was not properly maintained (it appears to have been built around the 1970s). The hotel did have two pools, meeting facilities and other amenities which I did not utilize and the staff was very friendly and helpful. The location was ideal for my needs however; I doubt will not be returning to this hotel.”

Aug 4, 2008 by Traci from Missoula, MT
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Clean, comfortable and near business site.
  • Had been there before so it was all what I expected. No problems.

“Comfortable for business or leisure. Clean and met all expectations.”

Aug 3, 2008 by Mike from Las Vegas, NV
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • We had a nice quiet room.
  • While the hotel is close to the freeway, it is not close to the main part of town.

“This was a good value for the money. The room was very clean and well maintained and decorated. Very helpful staff. Had a laundry room which is always a plus.”

Jul 10, 2008 by Pam from Rapid City, SD
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • Front desk was great, the rooms were very quiet.
  • I neglected to remove the do not disturb sign from the door and the room wasn't cleaned.

“Older property, well maintained, indoor and outdoor pools, nothing fancy, but very comfortable and quiet. We made do with air mattresses and sleeping bags, were very comfortable, actually, but that wouldn't have worked with adults, as opposed to kids. We needed 2 queens.”

Jun 30, 2008 by Ellen from Murillo, ON CA
Overall Rating: 1 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[5]

  • Clean and tidy.
  • Staff at this hotel were very rude, reflected in front desk, concierge, housekeeping and restaurant.

“After a long night of traveling the staff were very insensitive and very difficult. Dining room and front check in were extremely rude.”

Jun 4, 2008 by Matthew from Glendive, MT
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[7]

  • Pool/hot tub & stair case at entryway.

“Decent location close to interstate. All of staff friendly & helpful accepts one who is rude on phone and in person. Lobby is decorative with nice arched stairway & furnished to invite guests to sit and enter into casual conversation over coffee & local paper. Dinning was closed for the holiday (at a hotel?) rooms where out dated & small but clean.”

Jun 3, 2008 by Kari from Red Wing, MN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • The location was excellent. Hotel room was very comfortable.
  • It was not as sound proof as I would have liked.

“Over all this hotel was very nice and I would probably stay there again. The rooms were comfortable with good mattresses and nice bathrooms. The hotel was close to the main highways and accessible to just about anywhere in the city. The rooms however were not as sound proof as I would have like. Noise from the hallway woke us up.”

Apr 29, 2008 by Laraine from Havre, MT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The design of the room was unique. Different from the average design.
  • There was a group of kids staying there that were really loud. I did call the front desk at 11:30 p.m. And asked them to quiet them down. They did.

“Very clean and comfortable. I had no complaints other than the noise level due to other kids staying there.”

Apr 24, 2008 by Eric from Coeur Dalene, ID
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[7]

  • Good beds.
  • The night staff check in young man was gruff.

“Nice hotel with good beds and clean facilities.”

Amenities at Red Lion Colonial Hotel Helena, Helena

  • 24 hours
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable

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