Days Inn Phoenix Airport [Phoenix, AZ]- Hotel Reviews - MyTravelGuide.com


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Days Inn Phoenix Airport 2-star

3333 E. Van Buren, Phoenix, AZ

Corporate Lodging Approved

We honor the Corporate Lodging Check in Card

The beautiful, completely renovated in December 2000, Phoenix Airport Days Inn features 219 spacious rooms, including 2 executive suites.[more]

  • Amenity Highlights — Golf, Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Barber/Beauty Shop
  • Average User Rating: 5.0 [rate it]
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User Reviews for Days Inn Phoenix Airport, Phoenix

Average User Rating: 5.0
Overall user rating
Cleanliness:[6.0] • Staff:[6.5] • Location:[5.0]
Based on 95 user ratings

Jun 7, 2006 by Nancy
Overall Rating: 1 Overall user rating

  • The staff was very helpful in switching us rooms.
  • The rooms are dirty, hot and old.

“We had to switch rooms because the first one was very hot 2nd floor and air conditioning is very bad. The bathroom sink was clogged. The second room was a little better. It was a little cooler. The area was pretty dumpy too. Would not ever stay here again.”

Mar 27, 2006 by Rick
Overall Rating: 1 Overall user rating

  • The land scaping was nice.
  • The staff was not customer friendly.

“It took three trips back to the front desk to get our room. The next day our door cards did not work. The staff really made the hotel stay unpleasant.”

Oct 3, 2005 by Donna from Bagdad, AZ
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[1]

  • The staff was friendly.
  • It was in a horrible location, was run down and the beds were hard.

“The hotel was in a horrible part of town, was very run down and the beds were very hard. I would not stay there again, and it should not be a 2 star hotel. It's gross.”

Sep 23, 2005 by Tom from Ridgeville, IN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Great room for rate accepted.
  • Nothing.

“The room was great. I was told that there was a prostitution problem around the hotel but the Phoenix Police have evidently cleaned that problem up.”

Aug 20, 2005 by Ben
Overall Rating: 9 Overall user rating

  • Its by far the best Ive stayed at in the Valley.
  • Poor Location. Tasteless and poor quality on-site restaurant, and no continental breakfast offered.

“Its a definite toss-up to whether or not a general person would ever choose to lodge at this particular facility being that the general neighborhood is not in the best condition as in the buildings and walking public but once you step beyond the very well lit and welcoming entrance you feel as you walked into a upscale hotel with a more than friendly, smiling, helpful, and willing staff to greet you, all day every day as in this case I know as my stay had an unplanned 5 more days extra added. They have one of the best pool and hot-tub lounges in the city with an area and space designated for it 5X larger than most hotels would never spare the room for. They have to have one of the best landscapes and tile caretakers in the city as the grounds are plump green and lush with no dry spots to weeded areas and all walkways are tiled and cleanly scrubbed no chips or cracks. Like I said previously if I was to drive by and see this hotel from the street I would 75% chance keep driving on to a better neighborhood and place but there again, Once you step foot beyond the doors you are standing in a minimum 4 star hotel with the service, staff, rooms, and relaxing amenities provided. The only major downfall is the fact that it serves unsatisfying low quality food, poor customer service and general appearance is a big letdown to what we expected portrayed by the advertising they have done. I would strongly rate it a 2 out of 10 with 10 being excellent. So as to sum it up Yes I would stay here again and would inform others about it but as far as location and drive by appeal an unknowing person would continue on without ever knowing what great service and relaxing amenities lie beyond those doors Of Days Inn- Airport, Phoenix,AZ, making it kinda of a secluded and quiet place for those of us who now know of its existence in the Valley Area.”

Aug 8, 2005 by Laurie from Cedar Rapids, IA
Overall Rating: 3 Overall user rating
Cleanliness:[4] • Staff:[6] • Location:[8]

  • We didn't find the staff to be particularly helpful.

“This was a clean, professional hotel and although we had a few problems, in general it was very acceptable. The first thing I didn't like was that the hallway smelled very strongly of mildew or something - it was almost overpowering. Fortunately the room was not affected and we were fine as long as we stayed in our room. Next, the electricity went out for several hours and nobody said anything to us or offered a flashlight or anything! We peeked out in the hallway and saw some flashlights moving around in the lobby but decided to just go to bed instead of waiting.The next morning we attempted to go swimming but found the pool closed. After standing in line for several minutes, I asked about it and the woman behind the desk made a few phone calls and informed me just the one gate was locked; the others should be open (and they were.) We didn't really ever receive an explanation for that but we were able to swim and that was all we cared about so we didn't inquire further.We never did hear anything about the electricty going out, nor were we offered any compensation for the inconvenience. In general, this hotel was very adequate, but if you are expecting anything more than a place to crash you probably won't want to come here.”

Jul 26, 2005 by Barbara from Flagstaff, AZ
Overall Rating: 1 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[1]

  • The airport transportation was consistent.
  • The area the hotel was at was undesirable. The air conditioning thermostat in our room was not working. It was so hot we couldn't sleep.

“I would not recommend it based on the area (we were concerned about leaving in the evening to get something to eat). There weren't any restaurants that were close so we had to drive quite a distance to find something. Also, it was to hot to sleep because of the broken thermostat.”

Jul 18, 2005 by Mary from Prescott Valley, AZ
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[5]

  • Hotel website stated free park and fly while away. This did not happen. they attempted to charge me extra money for park and fly.

“Neighborhood appeared run down. Long term parking away from hotel-poor lighting.”

Jun 26, 2005 by Teresa from Globe, AZ
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[4] • Location:[1]

  • The location and the parking were atrocious.

“This hotel would have been better rated as a one star hotel.”

May 19, 2005 by Luc S. from Rouyn-Noranda, Canada
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[9]

  • Close from the airport and some place to visit. Good price

“Friendly staff, helpful, old motel but Ok for one or two nights”

Apr 19, 2005 by James from Kent, WA
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[7]

  • leaving hotel go the airport
  • hotel needs to be remodeled

“Bathrooms toilet ran all night . Room made you feel uneasy!!”

1 of 1 people found this review helpful.

Mar 31, 2005 by Mitch from Sahuarita, AZ
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[1]

  • Nothing
  • Very bad location. Rating is way to high for hotel, old room old furnishings.

“I have had some grat room deals, this hotel is in a very bad section of Phoenix, its rating is incorrect i did not feel safe to have my wife or vehicle at this location. The rooms were outdtated with very bad and old furnishings. This hotel was so bad we spent 1 1/2 hours looking for another place to stay but were unable to locate one due to Spring training in the area, all rooms were booked or had a cost of over $200 a night. ”

Mar 23, 2005 by Christi N. from Flagstaff, AZ
Overall Rating: 1 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[1]

  • Terrible neighborhood, ancient building, poor quality

“This should not have been a 2 star hotel based on other 2 star hotel criteria. The neighborhood was scary, the hotel rooms were antiquated and very noisy, the hallways smelled like cigarette smoke. Our non-smoking room had cigarette burns on the furniture. When the maids were vacuuming the room above us, it sounded like they were in our room. Every footstep in the room above sounded very loud. Overall, very dissatisfied with this hotel. AC was marginal.”

Mar 20, 2005 by Michael from Aurora, CO
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Convenient location with shuttle to airport et al.
  • No elevator and had to truck luggage to upper floor.

“Convenient location to the airport with a very adequate diner on premise that was reasonably priced and courteous staff. I would not walk or jog off premise as it seemed to be a bit unsafe.”

Mar 15, 2005 by Cindie from Oak Creek, CO
Overall Rating: 2 Overall user rating
Cleanliness:[8] • Staff:[3] • Location:[10]

  • Nice pool and garden area
  • Noise from room above ours very annoying( hotel not soundproof), no irons, indifferent desk clerk.

“The pool area has a "resort" feel to it, but the rear building we stayed in is obviously of poor design, with no insulation to soundproof between floors. We heard every move of the guests above us, while they were preparing for their departure in the middle of the night(an airport location). The desk clerk didn't care that we had a poor nights sleep. Also, she made a note that we requested an iron and board,(for our son's graduation ceremony) but we never heard from them concerning this matter. I definitely wouldn't recommend this hotel. ”

Mar 15, 2005 by Rachel from West Chester, PA
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Beautiful courtyard/pool area.
  • Internet not available in rooms, no included breakfast.

“0”

Mar 14, 2005 by Lloyd from Petaluma, CA
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[7] • Location:[3]

  • The hotel staff was friendly.
  • Room was not clean, Room was in poor repair, wireless internet was not available as advertised.

“The property was a nice resort style location. The rooms are old and in serious need of renovation. Baseboards were separated and missing in areas, remotes to TVs were not functional, cofee pots were not available in all rooms, and the wireless internet service was intermittant. While the staff was very freindly, I would NOT reccomend this property. ”

Mar 10, 2005 by Virginia from Terre Haute, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • It was very convenient, clean and very adequate for our needs.
  • Not a very good neighborhood, but no problem. The restaurant was understaffed, but they made up for it in friendliness.

“I would not hesitate to recommend this hotel for a convenient stay near the airport.”

1 of 1 people found this review helpful.

Mar 7, 2005 by Lisa from Albuquerque, NM
Overall Rating: 5 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[6]

  • It was super clean.
  • Many things in the room didn't work well.

“Although it seemed great care had been taken to make the place look good, underneath the hotel came across as old and somewhat decrepit: the tub didn't drain well; the stairs creaked and I could feel them shift beneath me; I had to turn one set of lights on "just so" to get them to come on and stay on. The icing on the cake was that the hotel gave me a SINGLE bar of soap for the first night I was there -- it came across as amazingly chintzy, as I transferred it from sink to shower, and back again (I did get two bars of soap the second night so it was probably merely an oversight the first night). ”

Mar 7, 2005 by Carl from Houston, TX
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[5] • Location:[1]

  • price
  • located in very run down area/ red light district

“The hotel is old and fairly run down. Pets are allowed at this hotel and I think the entire hotel smelled of dog and various other pet odors. The staff was friendly and I think they did the best with what they had. The location was in a seedy part of town where I would not walk outside.”

Amenities at Days Inn Phoenix Airport, Phoenix

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Barber/Beauty Shop
  • Courtesy Car
  • Fitness Center or Spa
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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