Hilton Salt Lake City Airport [Salt Lake City, UT]- Hotel Reviews - MyTravelGuide.com


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Hilton Salt Lake City Airport 3-star

5151 Wiley Post Way, Salt Lake City, UT

Located beside a lovely eight-acre lake in the International Center, the Hilton Salt Lake City Airport is only two miles from the Salt Lake International Airport and eight minutes from the downtown-business District.[more]

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User Reviews for Hilton Salt Lake City Airport, Salt Lake City

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 465 user ratings

Sep 24, 2009 by Chuck from Mountain View,WY
Overall Rating: 10 Overall user rating

  • Close to airport with free parking while traveling.
  • Nothing.

“Good, clean, inexpensive and close to the airport.”

Apr 29, 2009 by Tony from Las Vegas,NV
Overall Rating: 7 Overall user rating

  • Close proximity to airport without airport noise.

“Good hotel for business and close to the airport. We were sent to the high rise area far removed from the front lobby and restaurant.”

Nov 25, 2008 by Don from Orem,UT
Overall Rating: 8 Overall user rating

  • Room was very big.
  • Bathroom was small.

“The hotel is clean and quiet with large rooms. The bathroom was very small. Room service was quick and professional and the food was good.”

Oct 20, 2008 by Cindy
Overall Rating: 8 Overall user rating

  • Front desk was friendly and helpful and rooms were clean.
  • They didn't bring a crib for hours and we had to call again.

“Nice ducks and pond outside. Staff was friendly but slow when we asked for something. Rooms were clean and comfortable. We didn't drink the $4 bottle of water.”

Sep 24, 2008 by Marcia
Overall Rating: 9 Overall user rating

  • Convenient.
  • Smoking in the lounge.

“Friendly and helpful staff.”

Sep 8, 2008 by Allison from South Royalton, VT
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The pillows were amazing, I bought one after I left.
  • The hot-tub was not at all hot.

“Very nice, comfortable and quiet room. We also had a nice dinner at the restaurant.”

Sep 5, 2008 by Tim from Spring Creek, NV
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Rooms are very nice and comfortable!
  • It is a little out of the way unless you are needing to go to the airport.

“GREAT hotel and very quiet! Best beds around. Very nice pools and restaurant.”

Sep 3, 2008 by Ladelle from Glendale, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The hotel was fairly easy to find, definitely clean and as a single female, I felt safe.
  • It was challenging to have to go outside to access the high rise portion of the hotel.

“From being met at the front desk to asking directions, everything was great. The bed was pretty and comfortable. The bathroom was tiny, but very clean and lots of hot water. I'd definitely stay here again.”

Sep 1, 2008 by Julia from Idaho Falls, ID
Overall Rating: 5 Overall user rating
Cleanliness:[2] • Staff:[8] • Location:[7]

  • Breakfast.
  • The rooms smelt like smoking rooms and they were not clean.

“The first room we were put in smelt like smoke so they moved us and that room slept worse. There was a bobby pin on the floor and dirt in the entry way and dark stains in the carpet.”

Aug 29, 2008 by Tamera from Klamath Falls, OR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • It had very comfortable bed.
  • There wasn't anything.

“Great staff, rooms were clean and modern. All the extras were in place. It made for a great stay.”

Aug 26, 2008 by Shawn from Idaho Falls, ID
Overall Rating: 1 Overall user rating
Cleanliness:[8] • Staff:[1] • Location:[6]

  • It has a famous name. That's about it.
  • Although 2 calls were placed earlier in the day to ensure all was ok due to a late check-in, it was to no avail. We were told the calls didn't matter.

“We were treated as though it didn't matter if we stayed or not. After calls earlier in the day to ensure a smooth check-in because of arriving late, our two rooms were not together. One was a smoking room, contrary to previous arrangements and they both were the wrong type of rooms. We were told they were full and we could take those rooms or not. Very disappointing.”

Aug 21, 2008 by Theresa from Murrieta`, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Everything was easy, convenient, and fast.
  • The hotel layout is confusing.

“I had a short night but wanted a decent hotel to overnight in. Shuttle picked up every 20 minutes from the airport. Checked in was quickly and shuttle ready for early departure back to airport. My stay was perfect for what I needed!”

Aug 19, 2008 by Krista from Sugar City, ID
Overall Rating: 4 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[4]

  • The atmosphere of the hotel was very comfortable. The kids loved the pools.
  • Too many different people on different time zones.

“NA.”

Aug 15, 2008 by Linda from Ivins, UT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Room was clean and attractive.
  • Clerk could not give clear directions to location.

“This hotel was extremely clean and convenient to the airport. Upon arrival the staff seemed very friendly. I would recommend the hotel to business travelers.”

Aug 14, 2008 by Sarah from Delta, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful linens, polite staff, excellent room service.
  • Needed better wireless internet service. Weak signal.

“The Hilton has an excellent location, great service, and beautiful, large rooms. The amenities such as the pool, exercise room, and room appointments were all good quality.”

Aug 14, 2008 by Susan from Irvine, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Check in agent very nice- when asked gave a great tip for a nearby Japanese/sushi restaurant. Gave us a map, etc.
  • There was a wet towel behind the door when we arrived. Maze of hallways to get to our room - far away from the lobby.

“Room service shut down at 11:10 pm - even though the in room menu showed 24 hr service. They told me to come down to the bar to get a glass of wine and some dessert - very nice on the phone - but that's not room service! The beds were awesome - really comfortable. Our eggs benedict breakfast on Monday morning was delicious but they got the order wrong and brought only one plate initially when we had ordered 2. The maid could not speak any English at all when I answered her knock at the door - which was at approx. 8:00 am on Monday 8/11. This is not a romantic type hotel - great for business travel, first exit after you leave the SLC (Salt Lake City) airport - easy to find.”

Aug 7, 2008 by Johnny-Rotten from Lander, WY
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[8]

  • Nice, comfortable room.
  • Breakfast buffet is expensive for low quality eggs, and no strawberries or blueberries.

“Really nice place. High quality, very comfortable.”

Aug 6, 2008 by Kathi from Annabella, UT
Overall Rating: 2 Overall user rating
Cleanliness:[5] • Staff:[1] • Location:[4]

  • The duck pond was fun for the kids.
  • The hotel staff was rude and incompetent.

“The facilities were passable but not as nice as I would have expected from a three star hotel. I have never been treated so rudely by staff at the front desk at any hotel and the general manager wasn't much better. I had called ahead that day and confirmed that we had our rooms available and that checking in later wouldn't be a problem and they said everything was in order. When we arrived, we were put in smoking rooms and told they were non-smoking and that we must just be smelling the hall. When pressed on the matter, the front desk attendant simply said her brain wasn't working, as if that should explain the situation. Then when the manager admitted they were smoking rooms, he said that was all he had available and if we didn't want those rooms we could stay elsewhere. It was already 8 PM at this time. After and hour and a half of insisting that they make appropriate accommodations available for us, we finally got rooms that were acceptable, although in different buildings from each other. Overall, this was the worst hotel experience I have ever had.”

Aug 3, 2008 by George from Sarasota, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The high-rise appeared to be newly-remodeled.
  • A bit far from stores and restaurants.

“I would recommend this hotel to anyone who needs proximity to the SLC airport. The "high-rise" was exceptionally clean and appeared to be recently renovated. My only complaint is that the beds were too soft. However, some may prefer that. Breakfast buffet was excellent. Staff was very pleasant. Free Internet access was a plus.”

Jul 31, 2008 by Gary from Belmont, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Good value for a good hotel.
  • Noisy (low frequency sound) music from banquet room).

“Good airport location. Indoor and outdoor pools and spas. Free use of computers. Nice buffet breakfast for about $13. Nice surroundings with lagoons.”

Amenities at Hilton Salt Lake City Airport, Salt Lake City

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fishing
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Golf
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Skiing
  • Television with Cable
  • VIP Rooms/Services
  • Yes
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