Embassy Suites Hotel Phoenix-Biltmore

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User Reviews for Embassy Suites Hotel Phoenix-Biltmore, Phoenix

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Jul 6, 2009 by Linda from Calexico,CA
Overall Rating: 9

• The breakfast and happy hour were great.

“This is a great hotel serving breakfast and a happy hour.”

Jun 27, 2009 by Patricia from El Centro,CA
Overall Rating: 10

• Everything.
• Nothing.

“There was only one unfriendly staff, but all the other friendly staff made it all worth the stay.”

May 12, 2009 by David from Fort Huachuca,AZ
Overall Rating: 10

• Excellent staff, excellent continental breakfast and beautiful hotel.
• None.

“We were impressed upon arrival at how beautiful the lobby, restaurant and lounge area were. We were even more impressed with the friendliness of all staff. The rooms were excellent, spacious, clean and well equipped. The continental breakfast was perfect and once again the staff in the restaurant was cheerful and a pleasure to deal with.”

May 6, 2009 by Annette from Tucson,AZ
Overall Rating: 10

“Excellent property; served our needs perfectly .”

Apr 21, 2009 by Renee from Peoria,AZ
Overall Rating: 10

• Beautiful atmosphere!
• No newspapers!

“A very affordable option for anyone who likes luxury but does not want to over spend! I will definitely return to the Embassy Suites.”

Mar 2, 2009 by jim from Houston,TX
Overall Rating: 10

• Breakfast and open bar at night.
• Omaha Steakhouse was miserable service and quality and had no cole slaw.

“Overall I experienced the best stay I've had in a very long time. It was a terrific 4 days.”

Sep 3, 2008 by Andrea from Alamo, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved everything about it.
• Nothing!

“Loved this hotel. Very nice. No complaints.”

Jun 2, 2008 by TJ from Montgomery, Tx
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Manager happy hour! Nice indoor ponds.
• TV remotes we not very good. Ceiling fan went whacko.

“Nice hotel. Excellent steakhouse in hotel. Breakfast was good and tasty. Front desk staff was wonderful and outgoing. Had some issues with A/C and the ceiling fan almost jumped off the ceiling. Other than that, nice location.”

May 4, 2008 by Rick from Chesapeake, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The atrium had a pond and foliage that was beautiful.

“Beautiful, great for business travelers and family. Desk staff were the best we have ever had. Breakfast was first class to order.”

Apr 22, 2008 by Charlene from Springfield, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly staff, clean, close to restaurants and shopping.
• Nothing.

“This was a great hotel, breakfast was fantastic, I would stay here again.”

Apr 15, 2008 by Calvin from Grand Forks, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great facility with fine service.
• The wireless connection was SLOW.

“Excellent facility within walking distance of a wide variety of excellent restaurants and shopping. Great rooms, competent/friendly staff. Highly recommended and I'll stay there again.”

Apr 10, 2008 by Karl from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Atrium.
• A few broken devices (elevates light, soap machine.)

“Very impressive!”

Apr 9, 2008 by Carl from Tucson, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Nice pool, nice gym, comp. breakfast, separate living and sleeping areas, flat screen TV.
• Popcorn ceilings.

“This is the first time we have stayed in this neighborhood, and it was terrific. There are an abundance of dining choices nearby, and the Biltmore neighborhood in general is a nice place to be. We felt quite comfortable here, and we hope that we'll be able to stay here again.”

Apr 4, 2008 by Dennis from Glendale, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room, fantastic. Environment, great. Location, perfect.
• Nothing.

“Would highly recommend to family and friends, would consider staying there even at their standard rate. The room was large, well-appointed and very comfortable. The atmosphere in and around the hotel was quite pleasant I really enjoyed the interior layout. The breakfast buffet, free I might add, was more than I expected. The variety of available breakfast items was good and prepared to order.”

Apr 4, 2008 by Rochelle from East Brunswick, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good room size, great location, excellent breakfast and happy hour.
• Not all elevators worked. Only one computer in the lobby.

“This hotel is conveniently located to exploration of Downtown Phoenix and Scottsdale. The rooms were spacious and clean the facilities pleasing and breakfast was great! We also enjoyed drinks and snacks during the bonus happy hour. Near sites, malls, restaurants.”

Apr 3, 2008 by Espe from Cathedral City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff very friendly, Beautiful atrium great location.
• I loved everything.

“Very clean, great location kid friendly great breakfast variety!”

Apr 2, 2008 by Rodney from Sierra Vista, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Spacious, best complimentary breakfast I've had at any hotel.
• Parking was difficult, albeit (eventually) available. No internet available in rooms.

“Very spacious rooms. Great lobby. Best complimentary breakfast I've had at any hotel I've stayed at. Only one Internet terminal available.”

Apr 1, 2008 by Jim from Prescott, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• The cool lobby and bar.
• There was a very loud neighbor.

“Great place to stay. Very good location, great restaurants in walking distance. Only draw back is when drunken people come home at 2:30am, you will hear them.”

Mar 21, 2008 by Dawn from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The downstairs area with its vast space, Koi Ponds and Waterfalls was very relaxing and luxurious.
• Although breakfast was included, it wasn't very good-sometimes the coffee was just water, eggs were greasy.

“On the whole I thoroughly enjoyed my stay at the Biltmore Embassy Suites. The location is unbeatable: beautiful mountain views, right next to the Biltmore Fashion Park and with easy access to Downtown Phoenix, Scottsdale, and the freeways. The hotel itself is beautiful, with an airy indoor water garden. Staff was friendly and helpful. I'd definitely stay there again.”

Mar 18, 2008 by Dexter from Gardena, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[9]

• Attractive lobby.
• Upkeep.

“With our room the following were issues. The front door double lock did not work. The bedroom TV had terrible reception. The refrigerator did not work correctly. The bathroom door handle was not properly secured.”

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Amenities at Embassy Suites Hotel Phoenix-Biltmore, Phoenix

Coffee Maker in Room Express Checkout Free Newspaper Golf Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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