Pointe Hilton Squaw Peak Resort

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User Reviews for Pointe Hilton Squaw Peak Resort, Phoenix

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Jun 8, 2008 by James from Globe, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We felt at home there and all the various ages had a wonderful, relaxing time leaving refreshed-none of us wanted to leave though!
• Nothing negative here.

“We all enjoyed our time and want to go back again. We felt great being there especially after we received an upgrade of or room to a casita. The employees were great also. The grounds were kept up in a very eye candy manner. We loved our stay and we thank you guys and gals for your part in it. We will never forget such a fun time. Thanks!”

May 26, 2008 by Richard from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Water park and lots for a family to do. This place is awesome!
• The bedroom was on the small side.

“This is an excellent weekend getaway for families. There is a water park which includes water slide, multiple pools, lazy river, miniature golf, poolside movies and other nightly family activities. This is an excellent place to hang out and cool off during the hot summer months!”

May 5, 2008 by Carolyn from Freeland, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Our room was spacious and immaculate. Great bed mattress. Grounds and pools were gorgeous. Fun restaurant, hotel staff very friendly!
• It's a huge facility so there's quite a bit of walking required.

“Hilton hotels are the best! We loved the size of our suite and everything was shining and clean. The grounds are gorgeous and there are multiple pools and areas where you can relax. The public pools can get noisy but there are other, quieter areas you can go to. The hole in the wall restaurant was fun and the food was good. We were impressed by the friendly, accommodating staff. We had a GREAT time.”

May 1, 2008 by Jen from Long Beach, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• The bedding, the bath towels and the coffee maker.
• The maid service entered my room while I was inside.

“Loved it. Very romantic, the rooms were beautifully appointed, hope to stay there again soon!”

Apr 26, 2008 by Susan from Northbook, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Staff exceptionally helpful. Rooms were nicely planned and decorated.
• Housekeeping knocked four times prior to checkout trying to clean room. They ignored my request to wait until I was gone.

“Fabulous hotel for families as well as the business traveler. I love the layout of the facility and the rooms.”

Apr 6, 2008 by Rick from Anacortes, WA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[5]

• Beautiful location.
• Minimal staffing.

“The Pointe Squaw Peak was and still is a beautiful site. Unfortunately, over the years, the quality of service has fallen to a level where it is a frustrating place to stay. Don't expect to get service by any of the pools without a frustrating wait. Probably better to drive to a 7/11 and get your beverages there. On the other hand, the kids will love the Coyote Camp (mine did).”

Apr 1, 2008 by Jill from Scotch Plains, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Friendly staff, gym & spa facility.
• Very crowded with young children.

“Overall like the hotel very much and would stay there again.”

Mar 31, 2008 by Rick from Flagstaff, AZ
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[8]

• Too many kids, not business oriented.

“Better suited for family vacations than for business travelers. Large property almost too big.”

Mar 30, 2008 by Nancy W. from Flagstaff, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location, great amenities, especially the many pools. Nice clean rooms.
• High speed Internet was not free. The Jacuzzi near my room was broken. The concierge service was quite slow, could use a book of menus.

“Very nice property. Needs to add high speed Internet, but the rooms are clean and the amenities very nice.”

Mar 24, 2008 by Mike from Henderson, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Fun atmosphere, great for kids!
• Parking at times is crowded.

“My wife, two young kids, and I had a great time at this hotel. Was a blast at the water park (included in your visit), and staff was friendly and helpful. The restaurant we tried was very good (a little pricy), but treated us well. Highly recommend!”

Mar 22, 2008 by Mike from Flagstaff, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Kids loved the pool, H2O slide, lazy river, mini golf and other amenities.
• Pushy maid service.

“Stayed before and will stay again.”

Mar 19, 2008 by Genevieve from Gulf Breeze, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• The landscaping was beautiful.
• Mine and my co-workers room stunk of cigarettes.

“The bad cigarette smell in the room was inconsistent with the rest of my stay. But it was terribly unpleasant. My co-worker had the same problem. I awoke both mornings with a head-ache I attributed to the odor. We requested non-smoking.”

Mar 16, 2008 by Thor M. from Little Rock, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great pool area and putt-putt golf.
• We got a small room.

“Very nice property that has been well kept / great pool areas and lazy river for floating.”

Mar 10, 2008 by Barb from Greeley, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Clean, recently updated.
• Food or snacks were not available after our late arrival

“Our arrival was after 11:00 pm and food or snacks were not available at that time. Our room was clean and comfortable, although it was somewhat small. The staff were very helpful with directions to our casita, and directions to sites off the property.”

Mar 3, 2008 by Charli from Prescott, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• The mature landscape.
• They were remodeling, some things not available.

“Great location, great old hotel. The lazy river is fun, could be NOT quite so lazy. Moved slowly.”

Feb 29, 2008 by Rochelle from Tacoma, WA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Each room was a 2 room suite, layout was wonderful.
• Their was a noticeable stain on the comforter that was never addressed.

“Nice place, I would stay there again. Seems like a great place for families, because of the water features and the day camp for kids. Rooms are updated and clean. I loved the 2 room suite layout. Only complaint was there was a dried stain (food I hope) on the foot of our comforter.”

Feb 27, 2008 by Izzy from Cheektowaga, NY

Cleanliness:[10] • Staff:[10] • Location:[10]

• The water park was wonderful for the kids and adults alike.
• The extras were expensive - for eg. internet service was not free.

“The hotel was wonderful. the children loved the water park and the mini golf, the spa was one of the best i have ever visited and the customer service was amazing.”

Feb 25, 2008 by Jeremy from Idaho Falls, ID
Overall Rating: 8
Cleanliness:[6] • Staff:[6] • Location:[6]

• Water parks and slide.
• Expensive food and additional costs.

“Loved the rooms because of the separation of rooms and two TVs great for kids.”

Feb 24, 2008 by Cassandra from Glendale, AZ
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[10]

• The pool.
• Rooms were outdated and smelled.

“I found black hairs in my bed. The room smelled like old cigarettes. And to top it all off, I was woken up at 8 o'clock in the morning to a jack hammer going off in front of our room. Did not turn out to be the romantic get away I was hoping for.”

Feb 17, 2008 by Daniel N. from Redlands, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• The staff at the guest desk.
• Staff in restaurant do not care about the business.

“Very nice location, a lot of amenities. Very beautiful resort. The apartment has no refrigerator.”

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Amenities at Pointe Hilton Squaw Peak Resort, Phoenix

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services