Best Western Cottontree Inn

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User Reviews for Best Western Cottontree Inn, Idaho Falls

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Feb 23, 2009 by Diana from Littleton,CO
Overall Rating: 10

• Staff was always available for any questions, kept eating area clean and well stocked. Very friendly staff.
• Hallways smelled like smoke. Rooms did not have full curtains.

“Hotel was convenient to airport and downtown area. Lots of eating places around them. Great free breakfast”

Feb 12, 2009 by Angie from Murray,UT
Overall Rating: 9

• very good breakfast buffet offered with stay
• the parking lot was covered in compacted snow and ice

“Great place to stay, enjoyed both the breakfast buffet and the fact that the pool was open 24hrs. The rooms were very nice and included a mini fridge and coffee and a desk and a 2 seat table.”

Aug 18, 2008 by Jeff from Mt Hood Parkdale, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Beds very comfortable.
• Outside appearance.

“Rooms clean and comfortable, well worth staying here, only problem with the outside appearance is that it is very simple and plain, but then again I saw it at night not daytime.”

Jul 27, 2008 by Vandana/Lenny from Calgary, AB CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Absolutely nothing.
• Service was terrible, they had no clue. They completely ignored us.

“We were ignored. Customer service was terrible. We were put in a noisy room in the hall.”

Jan 5, 2008 by Cheryl from Chagrin Falls, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location to airport and dining.
• Continental breakfast could have been better; more hot items.

“Staff was exceptionally friendly and accommodating.”

Sep 12, 2007 by Marie from Bonners Ferry, ID
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• The beds were very comfortable.
• The furniture was scratched and very used.

“I would stay here again.”