Hyatt Regency Phoenix at Civic Plaza [Phoenix, AZ]- Hotel Reviews - MyTravelGuide.com


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Hyatt Regency Phoenix at Civic Plaza 3-star

122 Second Street, Phoenix, AZ

Located in the heart of downtown Phoenix across the street from Phoenix Civic Plaza Convention Center, Symphony Hall, Herberger Theater, and within walking distance to Arizona Center, Phoenix History Museum, Heritage Square, Arizona Science Center, America West Arena and Bank One Ballpark, home of Arizona Diamondbacks baseball.[more]

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User Reviews for Hyatt Regency Phoenix at Civic Plaza, Phoenix

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 1462 user ratings

Oct 27, 2009 by Luis from Hermosillo Sonora,AZ
Overall Rating: 10 Overall user rating

  • We were impressed with the luxury and the hospitality of place and staff.

“It´s a modern and very southwest decorated hotel, but luxurious also. Located downtown Phoenix.”

Oct 26, 2009 by Kyle from Vista,CA
Overall Rating: 10 Overall user rating

  • The gym.
  • Parking for large vehicles a block away. Bad.

“Overall comfortable and luxurious feeling. Nice staff - great service.”

Oct 23, 2009 by Meliza from Lewisville,TX
Overall Rating: 10 Overall user rating

  • Convenient to ASU.
  • All great.

“The hotel staff was friendly and very helpful during our entire stay.”

Oct 15, 2009 by Hailey from Gilbert,AZ
Overall Rating: 10 Overall user rating

  • The hotel exceeded my expectations.
  • They did not have any change for the meters to pay to park.

“I really enjoyed staying in this hotel and I would do it again.

Oct 5, 2009 by Meril from Sierra Vista,AZ
Overall Rating: 10 Overall user rating

  • Awesome
  • Nothing

“Perfectly located. I came to Phoenix for the Jamie Foxx concert at the Dodge theater. It was near all the major venues, US Airways, the Baseball stadium and the Dodge Theatre.”

Sep 17, 2009 by Keith from Anaheim,CA
Overall Rating: 8 Overall user rating

  • Nice hotel next to the convention center downtown.
  • Carpet was dirty.

“The hotel was very nice, large, and roomy. The rooms were a reasonable size and the bathroom was nice also. The only problem usually with downtown properties is the parking. Valet was 26.00 and guest parking was 19.00 but the valet gave us a great tip, parking on the street during the weekends was free!”

Sep 8, 2009 by Laurie from Folsom,CA
Overall Rating: 9 Overall user rating

  • Service was great, the bagel store makes great sandwiches.
  • Pool is only 3 feet deep, rooms need remodeling.

“Service was great, location equally as great, the rooms need remodeling, but that is under way on the upper floors now. This was our second stay at this hotel this year and we will return.”

Sep 1, 2009 by Scott from Vail,AZ
Overall Rating: 4 Overall user rating

  • location
  • $19 parking $13 per day internet connection fee

“Parking and internet fees cost more than the room!! No public wireless!!”

Aug 18, 2009 by Jeff from Edgerton,MN
Overall Rating: 9 Overall user rating

  • Close to chase field, rooms very nice and large.
  • The parking was not real conveinent and costly.

“We enjoyed our stay at the Hyatt. They were very friendly and helpfull. the rooms were excellant in quality and size.”

Aug 7, 2009 by Andreas from San Luis Obispo,CA
Overall Rating: 10 Overall user rating

  • High quality for the price!
  • If anything - expensive dining and breakfast.

“THe Hyatt Regencywas very comfortable and conveiniently located in Phoenix. The revolving restaurant was a nice touch and the rooms were neat, clean and comfortable.”

Jul 11, 2009 by Denice from San Diego,CA
Overall Rating: 8 Overall user rating

  • Conveniently located to the Phoenix Convention Center, Einstein Bagels in lobby
  • It would have been nice to have courtesy internet in lobby, refrigerators in roms

“Nice oasis for a summer visit, the rooms were nicely appointed (clean lines). The overall staff experience was very good, the room service staff was extremely helpful and friendly. Very convenient downtown location to Convention Center and sports venues.”

Jun 30, 2009 by Jason from Washington,DC
Overall Rating: 7 Overall user rating

  • The location was great and the view from my room was nice.
  • It needs to be renovated.

“This Hyatt still needs to be renovated. It had an old TV and the room was somewhat awkwardly arranged.”

Jun 22, 2009 by Brenda Anthony Morri from Rancho Cucamonga,CA
Overall Rating: 9 Overall user rating

  • Parking was overprice. Guest paid $16.00.

“Parking was too high.”

May 19, 2009 by Drew from West Jordan,UT
Overall Rating: 10 Overall user rating

  • Hyatt is alway nice. Anytime, any location.
  • Parking.

“Beautiful hotel in downtown PHX. Close to convention center or all the sports arenas. Great rooms, great service. Would go there anytime. Right across from convention center.”

May 7, 2009 by Alicia from Dallas,TX
Overall Rating: 10 Overall user rating

  • The hotel was great for the price.
  • The hallways needs to be brighter.

“The hotel was great for the money and it was close to everything.”

May 6, 2009 by Beth from Oro Valley,AZ
Overall Rating: 10 Overall user rating

  • Great staff.
  • The parking situation.

“Completely worth the price.”

May 3, 2009 by Dave from Flagstaff,AZ
Overall Rating: 9 Overall user rating

  • It was very convenient for our purposes.
  • Parking is a major problem.

“Very clean and modern. This hotel is over 30 years old but it does not show its age.”

Apr 4, 2009 by Krista from Riverside,CA
Overall Rating: 8 Overall user rating

  • Clean and it had a great location.

“Overall this a clean and nice hotel. My one complaint is that I called twice before I arrived at the hotel to request double beds and to alert them to my late arrival. When I finally got there, they said they had no record of either one of my calls and I was given a regular bed.”

Mar 21, 2009 by Dan from Show Low,AZ
Overall Rating: 8 Overall user rating

  • Front desk too busy answering phones to help guest.

“Great location, clean rooms, good staff.”

Mar 1, 2009 by Hubert from East Windsor,NJ
Overall Rating: 1 Overall user rating

  • This hotel is excellent but they threw away my dietry food and took away my fridge with food in it and they did not inform me what happened .
  • My dietary food was taken from my room with my permission along with the mini fridge.

“This hotel is great but was disappointed they took my fridge without my knowledge in which I has stored samples of dietary foods to be evaluated by my friend who was interested in it.”

Amenities at Hyatt Regency Phoenix at Civic Plaza, Phoenix

  • 24 Hour Front Desk
  • 24 Hour Security
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber Shop
  • Boating
  • Breakfast
  • Breakfast Buffet
  • Business Center
  • Cellular Telephone Rental
  • City Center
  • Computer Rental
  • Computer in Room
  • Concierge
  • Conference Facilities
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Currency Exchange
  • Doctor on Call
  • Double Bed
  • Electronic Door Locks
  • Elevators
  • Express Check In
  • Express Checkout
  • Family Plan
  • Fire Alarm with Light
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Transportation
  • Gift Shop
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • Indoor Parking
  • Internet Access
  • Jacuzzi
  • Jogging Track
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Meeting/Banquet Facilities
  • News Stand
  • No Pets Allowed
  • No Smoking Rooms/Facilities
  • Nursery for Children
  • Outdoor Pool
  • Parking
  • Play Ground
  • Porters
  • Public Address System
  • Racquetball Courts
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Sauna
  • Security
  • Single Bed
  • Smoke Detectors
  • Solarium
  • Sprinklers In Rooms
  • Suite
  • Tennis
  • Tour Desk
  • Turndown Service
  • Valet Parking
  • Video Checkout
  • Wake-up Service
  • Wheel Chair Access

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