Hyatt Regency Phoenix at Civic Plaza

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User Reviews for Hyatt Regency Phoenix at Civic Plaza, Phoenix

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Jan 21, 2010 by Mehruba from Jackson Heights,NY
Overall Rating: 1

“ I had the worst experience with this hotel. The employees at the hotel gave me wrong information which resulted in cancellation of my hotel booking. When I called back to find out what happened, no one wanted to take responsibility for the mix up and I ended up not having a hotel for my visit to Phoenix. ”

Jan 14, 2010 by Violeta from Tucson,AZ
Overall Rating: 4

• The i-home in the room was very nice.
• I did not like that there was no complimentary WiFi or parking.

“The hotel is very nice and very clean, but it is not convenient because they charge you for parking and it gets to be pretty pricey. Also, the Internet is not free and that can also get pricey. Other than that the hotel was nice.”

Jan 11, 2010 by Fiona from Leesburg,VA
Overall Rating: 9

• The location.
• Hotel was pretty much empty, but I was still given a room with a less than attractive view, but for the price it was super.

“Hotel was very clean, very attractive, and my experience with Priceline was first-class!”

Jan 7, 2010 by Martin from Phoenix,AZ
Overall Rating: 10

• The location and the price were great.

“Me and my partner had an excellent stay. The hotel had just gone
through a total renovation and everything looked great. We had to change rooms after we checked in because there was a water leak in the bathroom, but the hotel was quick to accommodate us and the customer service was great.”

Dec 23, 2009 by Lisa from Flagstaff,AZ
Overall Rating: 10

• There was a long wait at checkin and they compensated for that.
• The parking is across the street.

“Lovely! The only bad thing was that the parking garage was across the street so we had to unload everything at once.”

Oct 27, 2009 by Luis from Hermosillo Sonora,AZ
Overall Rating: 10

• We were impressed with the luxury and the hospitality of place and staff.

“It´s a modern and very southwest decorated hotel, but luxurious also. Located downtown Phoenix.”

Oct 26, 2009 by Kyle from Vista,CA
Overall Rating: 10

• The gym.
• Parking for large vehicles a block away. Bad.

“Overall comfortable and luxurious feeling. Nice staff - great service.”

Oct 23, 2009 by Meliza from Lewisville,TX
Overall Rating: 10

• Convenient to ASU.
• All great.

“The hotel staff was friendly and very helpful during our entire stay.”

Oct 15, 2009 by Hailey from Gilbert,AZ
Overall Rating: 10

• The hotel exceeded my expectations.
• They did not have any change for the meters to pay to park.

“I really enjoyed staying in this hotel and I would do it again.
”

Oct 5, 2009 by Meril from Sierra Vista,AZ
Overall Rating: 10

• Awesome
• Nothing

“Perfectly located. I came to Phoenix for the Jamie Foxx concert at the Dodge theater. It was near all the major venues, US Airways, the Baseball stadium and the Dodge Theatre.”

Sep 17, 2009 by Keith from Anaheim,CA
Overall Rating: 8

• Nice hotel next to the convention center downtown.
• Carpet was dirty.

“The hotel was very nice, large, and roomy. The rooms were a reasonable size and the bathroom was nice also. The only problem usually with downtown properties is the parking. Valet was 26.00 and guest parking was 19.00 but the valet gave us a great tip, parking on the street during the weekends was free!”

Sep 8, 2009 by Laurie from Folsom,CA
Overall Rating: 9

• Service was great, the bagel store makes great sandwiches.
• Pool is only 3 feet deep, rooms need remodeling.

“Service was great, location equally as great, the rooms need remodeling, but that is under way on the upper floors now. This was our second stay at this hotel this year and we will return.”

Sep 1, 2009 by Scott from Vail,AZ
Overall Rating: 4

• location
• $19 parking $13 per day internet connection fee

“Parking and internet fees cost more than the room!! No public wireless!!”

Aug 18, 2009 by Jeff from Edgerton,MN
Overall Rating: 9

• Close to chase field, rooms very nice and large.
• The parking was not real conveinent and costly.

“We enjoyed our stay at the Hyatt. They were very friendly and helpfull. the rooms were excellant in quality and size.”

Aug 7, 2009 by Andreas from San Luis Obispo,CA
Overall Rating: 10

• High quality for the price!
• If anything - expensive dining and breakfast.

“THe Hyatt Regencywas very comfortable and conveiniently located in Phoenix. The revolving restaurant was a nice touch and the rooms were neat, clean and comfortable.”

Jul 11, 2009 by Denice from San Diego,CA
Overall Rating: 8

• Conveniently located to the Phoenix Convention Center, Einstein Bagels in lobby
• It would have been nice to have courtesy internet in lobby, refrigerators in roms

“Nice oasis for a summer visit, the rooms were nicely appointed (clean lines). The overall staff experience was very good, the room service staff was extremely helpful and friendly. Very convenient downtown location to Convention Center and sports venues.”

Jun 30, 2009 by Jason from Washington,DC
Overall Rating: 7

• The location was great and the view from my room was nice.
• It needs to be renovated.

“This Hyatt still needs to be renovated. It had an old TV and the room was somewhat awkwardly arranged.”

Jun 22, 2009 by Brenda Anthony Morri from Rancho Cucamonga,CA
Overall Rating: 9

• Parking was overprice. Guest paid $16.00.

“Parking was too high.”

May 19, 2009 by Drew from West Jordan,UT
Overall Rating: 10

• Hyatt is alway nice. Anytime, any location.
• Parking.

“Beautiful hotel in downtown PHX. Close to convention center or all the sports arenas. Great rooms, great service. Would go there anytime. Right across from convention center.”

May 7, 2009 by Alicia from Dallas,TX
Overall Rating: 10

• The hotel was great for the price.
• The hallways needs to be brighter.

“The hotel was great for the money and it was close to everything.”

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Amenities at Hyatt Regency Phoenix at Civic Plaza, Phoenix

24 Hour Front Desk 24 Hour Security ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Babysitting/Child Services Bar/Lounge Barber Shop Boating Breakfast Breakfast Buffet Business Center Cellular Telephone Rental City Center Computer Rental Computer in Room Concierge Conference Facilities Continental Breakfast Copy Service Cribs Available Currency Exchange Doctor on Call Double Bed Electronic Door Locks Elevators Express Check In Express Checkout Family Plan Fire Alarm with Light Free Local Telephone Calls Free Newspaper Free Transportation Gift Shop Handicapped Rooms/Facilities Health Club

Heated Pool Indoor Parking Internet Access Jacuzzi Jogging Track Laundry Service Laundry/Valet Services Lounge Meeting/Banquet Facilities News Stand No Pets Allowed No Smoking Rooms/Facilities Nursery for Children Outdoor Pool Parking Play Ground Porters Public Address System Racquetball Courts Restaurant Rollaway Beds Safe Deposit Box Sauna Security Single Bed Smoke Detectors Solarium Sprinklers In Rooms Suite Tennis Tour Desk Turndown Service Valet Parking Video Checkout Wake-up Service Wheel Chair Access

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