Hilton Suites Phoenix

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May 29, 2009 by Bill from Bakersfield,CA
Overall Rating: 10

• Large rooms, excellent friendly staff.
• I liked it all.

“Beautiful lobby & atrium, large beautiful rooms, two flat screen TV's. Leather couch. Very comfortable. When my breakfast order was delayed, I was provided same at no charge. Parking was very convenient and easy, and cheap. Great place to stay.”

Apr 19, 2009 by Allison from Flagstaff,AZ
Overall Rating: 10

• Friendly staff, atrium setting for gathering and looks.

“This was a beautiful hotel which was clean, has friendly and helpful staff who were willing to accommodate our needs and the atrium setting/lobby was great for relaxing and talking with family and friends. We totally enjoyed our stay.”

Sep 4, 2008 by Dona from Beverly Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It had all the amenities of any 4 Star hotel.
• Our entry door was not working properly Room 802.

“I would highly recommend staying at the Hilton downtown Phoenix! The beds are super comfortable, the bathroom beats out the Venitian in Vegas and the breakfast is simply delicious. What more can I say? It is awesome!”

Jul 22, 2008 by Liz from El Paso, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, good food, beautiful facility.
• Nothing.

“First class with great pricing.”

Jun 15, 2008 by Jack from Flagstaff, AK
Overall Rating: 7
Cleanliness:[10] • Staff:[3] • Location:[5]

• Food was ok and the bed was comfy.
• Staff was not the most friendly or helpful especially at the front desk and restaurant.

“The room was spacious and the hotel overall was fair but for the money and the star rating I was disappointed in the customer service but all in all I might stay there again if the price was a bit better. it is not right next to the airport but it is in close proximity so its ok but not the best I have ever stayed in.”

Jun 8, 2008 by Collier from Lawrence, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Suite sofa was to relax other than on bed; microwave a plus.
• Generally very cool temperature in room.

“Convenient in and out parking (for a modest daily fee). Easy access to copper square and activities but also to other areas in metro phoenix. Not many restaurants within in 3 blocks of hotel.”

May 21, 2008 by Mark from North Las Vegas, NV
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[8]

• Just a very nice property.
• Nothing.

“Great hotel, friendly staff, great rooms, good location if you are there to see a baseball game. Just a good experience all around.”

Feb 21, 2008 by John
Overall Rating: 8

• Suite.
• $10/day charge for internet.

“Staff member was rude when telling us to leave pool area, which had closed. Charge for daily wireless internet service. The hotel was located within driving distance of the zoo and other children's activities along with nice restaurants.”

Feb 19, 2008 by Brenda
Overall Rating: 8

• Nice amenities near the location we were hoping for.
• Construction for light rail on Front Street made for difficult access

“I have had equally nice hotels in other locations that have been much better value.”

Oct 17, 2007 by Michael
Overall Rating: 10

• Loved the space in the room.
• Did not like the fee for Internet use.

“I had such an excellent experience with the staff of the hotel. They were all super friendly and very accommodating. I plan to follow up with the hotel directly about my positive experience and how much I appreciated the staff.”

Oct 11, 2007 by Patricia
Overall Rating: 10

• Clean and staffs were more than ready to help you.
• There's a lot of road construction going on around the area.

“This hotel is at least 4 stars if not size, the condition, cleanliness, and hotel staffs are enough to make it a 5 star quality. My husband and I spent 2 nights there for a wedding and it has been a magnificent experience. It's perfect for business travelers. The hotel is quite with a very accessible 24hr parking garage. The location of this hotel is perfect if you're planning to stay in downtown Phoenix. However, during our short visits, there's some major ongoing road constructions right within the hotel premises than becomes somewhat of a hinder.”

Sep 12, 2007 by Vickie
Overall Rating: 10

• Huge suite, very clean, excellent linens, very comfortable bed, free 2mi radius shuttle.
• Would have preferred an outdoor pool, snack shop hours very limited.

“This hotel exceeded my expectations especially when looking at other reviews. The suite was very clean, modern, excellent sheets, great bed. Staff was very professional and courteous. Was able to take the free shuttle to the ballpark - no problems with availability.”

Aug 31, 2007 by Steve
Overall Rating: 8

• Nice large room.
• Location - shouldn't be in the downtown zone as it just not there!

“Nice suite room in an attractive hotel. However this hotel is couple of miles from the actual Downtown area.”

May 31, 2007 by Sara
Overall Rating: 10

• The overall appearance and the professionalism of the staff were great. Very relaxing atmosphere and great view everywhere you look.
• I would like to see a complimentary breakfast offered like most hotels do.

“Overall we were pleased with the hotel. This was our second stay and will most definitely continue to stay there in the future.”

Feb 6, 2007 by Estevan
Overall Rating: 3

• The lounge/restaurant area seemed nice enough.
• Parking, Hospitality Van, & Room selection were poor.

“The hotel was further from our event at the US Airways Arena. The staff said that there was a van that would pick up and drop us off at the event. The drop off was fine, but we had to walk and wait 1 hour for the van to pick us up in downtown Phoenix. The staff was very unsympathetic with the situation and did nothing to help the situation. That experiences in it self made it so that we will not be staying at that hotel again. Not very romantic.”

Jan 24, 2007 by Patti
Overall Rating: 8

• Bed was luxuriously comfortable and the room was very quiet.
• No room service before 5 pm and cost for parking.

“Good central location, nice upscale hotel with big 2 room suites. Front desk was efficient and could handle our 2nd night add on without a problem. Front desk was also able to help us with suggestions as to how best to get to a Suns game. The room was clean, plentiful towels and pillows. We would have loved room service for breakfast and was very disappointed that they didn't provide room service before 5 pm.”

Nov 17, 2005 by Todd from Sierra Vista, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Staff and service was above expectations.
• Was not told that parking cost 11 dollars a day.

“N/A”

2 of 3 people found this review helpful.

Jul 27, 2005 by Lawanda from Parker, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The cleanliness of beds and room. I liked the parking too.
• Suites could be a little bigger.

“Good people work there and with an awesome place like the Hilton Suites it gives you a good feeling that the weekend is going to be good.”

May 12, 2005 by Robert from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was very spacious and the bed was like sleeping at home!

“This Hilton exceeded my expectations and from the moment I walked into the lobby, I was impressed. The room was the icing on the cake. ”

1 of 1 people found this review helpful.

Mar 24, 2005 by Mike from Elberton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Amazing room, The amenities were more than I expected.
• I loved the place! Nothing bad to describe.

“The room was extremely spacious and the bed was the most comfortable to date. Location was perfect for getting around. The folks at the front desk were able to answser any question about the area that I had and even had directions ready for me if I needed them. I cannot say enough about my stay here. You will not be disappointed.”

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Amenities at Hilton Suites Phoenix, Phoenix

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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