Best Western Central Phoenix Inn and Suites

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User Reviews for Best Western Central Phoenix Inn and Suites, Phoenix

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Feb 1, 2010 by Sue from Cottonwood,AZ
Overall Rating: 8

• Price.
• Continental breakfast & decor.

“I would stay at this hotel again. It is an excellent value for the area.”

Jan 21, 2010 by Steve from Tucson,AZ
Overall Rating: 1

• Free WiFi.
• Dirty, pool not usable, spa not usable, fitness rm a dump.

“The hotel has a dirty, unsafe feel to it. The pool and spa not working. Room dirty, hair in tub, stains on floor and bedding. Toilet flushed slow and then stopped working. Soaps and shampoo were different brands and limited, not a good experience. Saw another customers receipt showing that they paid less than
I did. I didn't get the low price guarantee.”

Jan 1, 2010 by James from Seattle,WA
Overall Rating: 2

• Location convenient to the interstate.
• Broken toilet, dirty room, uncomfortable bed, unsafe location, broken appliances, and poor wireless connection.

“This hotel is a pit.”

Dec 8, 2009 by Anissa from Flagstaff,AZ
Overall Rating: 6

• I liked the light rail being right across the street to catch it downtown. The microwave and refrigerator in the room.
• I didn't like how low the ceilings were. I also didn't like the dirty, worn furniture, or that my pillow had a hair on it before I used it.

“The staff was friendly and helpful but the hotel was still dirty and run down, the coffee pot was missing from the coffee maker. The pool was clean, but the temperature was cold, even the hot tub was cold. I wanted to use the work out facilities but they were closed and across the pool, away and removed from the rest of the hotel, it was hard to find.”

Nov 21, 2009 by Thomas from Conway,AR
Overall Rating: 9

• Location.
• Out - dated.

“Affordable, and has everything
you need. The need to be updated though.”

Aug 20, 2009 by Allan from Tucson,AZ
Overall Rating: 4

• Location.
• 1 hour to checkin.

“The hotel is a basic hotel for a one night stay, the mattresses are old and sagging. Ice machine did not work, only one for every couple of floors. The workout room was equipped and accessible, the pool was clean, spa jets worked poorly, parking was limited. Location is the only benefit.”

Aug 20, 2009 by Robin from Tucson,AZ
Overall Rating: 8

• Right across the street from the spiffy new light rail system
• Looks like an old Comfort Inn, with new carpeting & paint.

“You would have to pay me for this. (~$2/word)”

Aug 8, 2009 by tami sloan from Las Vegas,NV
Overall Rating: 6

• The lobby.
• It took us an 45 minutes to get check in, could have upgraded our room.

“The computers keyboards were broke on both of the computers and the printer on one of them. We stood there at 11 oclock waiting until approxiametely 11:50 until she rigged the keyboard to work. We were very tired considering we had just spent 2 extra hours on the road because of a fatal accident on the way from vegas to phoenix. We werent mad just very tired. We thought she might have upgraded us considering the hotel was pretty empty.”

Jul 28, 2009 by Rosy from El Centro,CA
Overall Rating: 9

• Very nice loby and restorant loved.
• Extended hous of tha pool.

“Very good, continental breakfrastl.
A little smale and the room and hot.”

Jul 13, 2009 by Lisa from Riverside,CT
Overall Rating: 8

• Location to athletic stadiums in downtown Phoenix.
• Multiple lights did not work in the room, additionally the air conditioning did not work.

“Good for one night if you are willing to settle.”

Jul 6, 2009 by Russ from Carlsbad,CA
Overall Rating: 5

“Good hotel for the cheap cost.”

Jul 4, 2009 by Ron from Garden Grove,CA
Overall Rating: 7

• Convenient to Chase Field; reasonably priced.
• Beds have hard foam mattresses, not the most comfortable.

“Hotel itself was a good value for the money, not luxurious by any stretch, but clean and reasonably comfortable. Staff was very friendly and helpful. Free wireless internet access was a nice feature, as well.”

Jun 20, 2009 by Joanne from Sedona,AZ
Overall Rating: 9

• Large comfortable room, very clean, nice lobby area.
• In downtown Phoenix on street with the light rail.

“The hotel is very well built and nicely decorated, comfortably furnished. The bed was very comfortable. There was no noise even though the hotel is near the light rail. It is well located for those who have business in downtown Phoenix.”

Jun 19, 2009 by George from San Jose,CA
Overall Rating: 10

• Every thing was great.

“This hotel was the best value for money and clean, I would highly recommend this hotel.”

Jun 1, 2009 by Michele from Los Alamos,NM
Overall Rating: 5

• Nice staff.
• Toilet didn't work well.

“Cheap! I got it, but you get what you pay for. The toilet took ages to refill after a flush and I had to go down to the desk to get toiletries etc.”

May 19, 2009 by from Tucson,AZ
Overall Rating: 5

“Shower stopped up. Nobody came to fix it when I called. In-room safe did not work. Waited 20 minutes for the bartender to show up. Left my cell phone charger in the room and when I came back a couple of days later, there was no lost and found.”

Apr 2, 2009 by Amanda from Las Cruces,NM
Overall Rating: 10

• The staff was extremely helpful and friendly.
• Continental breakfast would've been nice.

“Great hotel with clean rooms, very friendly, helpful staff and a great location.”

Apr 1, 2008 by Steve
Overall Rating: 7

• We received a gigantic suite with plenty of room.
• Though the room was gigantic, the shower was minisucule and the bed was average comfort at best.

“Excellent downtown location right next to Trinity Cathedral. Will eventually be on the mass transit route when it is finished. Dated facility with older acoutrements. Comfort level of bed not up to standards. Converted breakfast was acceptable but a bit skimpy. Gigantic suite was offset by no television in suite area and very small shower.”

Feb 7, 2007 by James
Overall Rating: 8

• I liked the friendly service of the staff.
• There is construction all around it and all downtown which was hard to navigate.

“It is right downtown which is nice. Downtown Phoenix is a bit run down, but is undergoing a big construction project. Difficult to access the hotel with the trax in the middle of the road but overall wasn't all that bad.”

Nov 3, 2006 by Aubrey
Overall Rating: 7

• Staff was friendly.
• Restaurant was not very good.

“Nice place to stay. Within short driving distance of down town Phoenix. Nice staff. I recommend that visitors take the opportunity to eat at the restaurant across the street and visit the nearby Irish culture.”

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Amenities at Best Western Central Phoenix Inn and Suites, Phoenix

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Elevators Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Yes

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