Extendedstay America Phoenix Midtown

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User Reviews for Extendedstay America Phoenix Midtown, Phoenix

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Apr 3, 2008 by Bev from Nashville, TN
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[9]

• I liked having a kitchenette, DVD player, pool, exercise room.
• The bed and pillows were awful.

“The staff was nice; even though NO-ONE cleaned our room for the 3 days we stayed. The location was good; the room was good, if cramped. Overall the experience was positive, but some amenities would have made it better.”

Mar 31, 2008 by V from El Paso, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Smelled wonderful and was exceptionally clean.
• The pool is small and the water was freezing.

“My overall experience was comfortable. The room smelled great and was very clean. It was also a lot larger than anticipated. The downside was the lack of water pressure in the shower and the lack of dishware (such as flat skillets).”

Mar 31, 2008 by Melissa from Kayenta, AZ
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[8]

• The pool was nice and had palm trees.
• Toilet clogged and no one would come to unclog it, they gave us a plunger to do it ourselves. No breakfast bar on the weekends.

“Overall decent stay. The "pillow top" bed was not as comfortable as I expected. plenty of room for 2 people.”

Mar 30, 2008 by Thomas from Chicago, IL
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[5]

• Location.
• Having to pay for daily room service.

“I would have had a better experience at motel 6. I never stayed in a hotel where you had to pay to have your room cleaned on a daily basis.”

Mar 26, 2008 by Gabriel from Chino, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Bed was big and comfy.
• Pool was too small and Jacuzzi.

“We went to a Dodger Spring Training game in Phoenix, when we came back I was asked how the game was. That was very nice of them. Our hotel was already cooled down. The pool had controlled access. Being from LA there was something I appreciated very much, the hotel had lots of parking in there parking lot and it didn't extend all the way to Tucson either.”

Mar 22, 2008 by Sarah from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Having the kitchenette was great, but no detergent to clean dishes.
• Staffing seemed to be Skeleton Crew with limited persons.

“This hotel was great for our one night stay. It had the kitchenette, which was a pleasant surprise. Location was great; it was near grocery for our child. In the lobby they had a sign that stated to call if no one was present, that they were on the grounds. Also before we arrived I called and was placed on hold for 15 minutes and then told she'd call me back, which never happened. Seeing the sign at check in made me realize why&limited staffing.”

Mar 22, 2008 by Tim from Loganton, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• The kitchen facilities are helpful.
• Few chases to lounge at the pool.

“This was the first I had stayed at an Extended Stay hotel in a long time. I had forgotten that their is no daily linen or cleaning service. It took me two days to figure this out. The front desk did provide more towels, etc when you asked so it was not a problem. I found it fairly easy to navigate from the hotel so location was good.”

Mar 18, 2008 by Blake from Scotts Valley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• It was a huge upgrade from the scary motel 6 I was at!
• It was fairly far from my business but I would prefer to commute than be in fear.

“Fantastic! Full refrigerator 2 burner stove microwave sink made it stand out in my mind. Otherwise it's a very nice place.”

Mar 16, 2008 by Sheri B. from Santee, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• Location was convenient.
• Pool was advertised as heated and was not.

“The unit was just as advertised. It would be great for someone staying more than a day or two. There was a heavy smell of cleaning agent and we had to air the room out. We were surprised to find a stove, full size fridge, toaster and microwave. The pool was a bit disappointing, not heated as advertised, but over all we would certainly consider staying there again.”

Mar 13, 2008 by Karl from La Habra, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff was very friendly and the hotel is located only 5-10 minutes from the freeway.
• We were not aware the room would not be cleaned daily (housekeeping).

“It's an excellent hotel for the price. The staff was very friendly/helpful. The stay would have been nicer with daily housekeeping.”

Mar 13, 2008 by Amin from Houston, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[5]

• It was in the center of town.
• Not an attractive hotel.

“I should have made reservation a week earlier. For the price I paid for the hotel, I could have got a better room, had I booked a week before.”

Mar 11, 2008 by Sarah from Albuquerque, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Very convenient and comfortable.
• The hotel were friendly enough but did not volunteer information when asked.

“Good.”

Mar 10, 2008 by Kris from Portland, OR
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[4]

• Rooms ok for brief stay. Safe area (but not much around).
• Expensive fair from airport: add $25-$40 each way.

“The hotel is safe and adequate for one-night and brief stays. Property was generally clean and room was a little nicer than anticipated. However, the staff was not particularly up to standard and the surrounding area lacks closeby restaurants and comforts (if you don't have rental car, I do not recommend the area). Speaking of transportation, the hotel is a good distance from airport and doesn't offer shuttle service, so plan $50 - $80 roundtrip. My recommendation is to pay a little more and upgrade to 2.5 to 3 star hotel.”

Mar 10, 2008 by Camille from San Leandro, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[4] • Location:[7]

• Spacious room.
• Hotel staff wasnt as friendly.

“The customer service wasnt really all there, at some point rude at times, but as far as the room, it was above my expectations, was cozy and spacious.”

Mar 8, 2008 by Lijuan from Indianapolis, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Unique, pretty, cozy and friendly.
• The morning breakfast does not much varieties.

“Excellent!”

Mar 3, 2008 by Bill from Lincoln, NE
Overall Rating: 8
Cleanliness:[6] • Staff:[5] • Location:[9]

• Quiet (except for 3am dumpster emptying).
• Non-daily cleanup of rooms.

“Pretty close to downtown (busses, future light-rail), quiet.”

Feb 15, 2008 by Raymond from New York, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Close to down town area.
• NA.

“Basically, the hotel location is good. And the stuff is friendly people.”

Feb 11, 2008 by Ali from Dearborn, MI
Overall Rating: 4
Cleanliness:[1] • Staff:[10] • Location:[6]

• It had and elevator and friendly staff..
• The pillows had hair on them I didn't sleep on them.

“This hotel doesn't change their pillows nor do they clean the bed sheets probably; but I do know they don't clean their pillows because I found hair on them. A good idea would be not to stay there (Extended Stay Deluxe Midtown in phx).”

Jan 9, 2008 by Kelli from Mesa, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had a kitchen and really clean.

“We were happy with the hotel. It was clean and the room was really nice and the price was great!”

Jan 7, 2008 by Shelley from Jensen, UT
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[8]

• The pool.
• No daily services.

“This hotel is fine if you are staying and working in Phoenix. But for just visiting it is not very convenient. There is no daily housekeeping so you don't even get a clean towel unless you go to the front desk and ask for them.”

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Amenities at Extendedstay America Phoenix Midtown, Phoenix

AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Parking Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Pool Safe Deposit Box Television with Cable