Sheraton Crescent Hotel

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User Reviews for Sheraton Crescent Hotel, Phoenix

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Aug 25, 2009 by Gene from Show Low,AZ
Overall Rating: 7

• Location to business meeting.
• It is to the stage it needs some renovation/repairs.

“No ready bellhop service at the driveway. Lobby looks good. Room in need of maintainence/renovations. They do offer free parking in a park it yourself garage. Do not charge for tea/coffee you make in your room which some hotels are now doing.”

Mar 25, 2009 by Tara from Long Beach,CA
Overall Rating: 10

• The rooms were nice, we loved the plasma TV's.
• Bathrooms were a little dated - pink tile not attarctive.

“The hotel definitely exceeded our expectations. There was ample free parking in the parking structure. The lobby and common areas of the hotel were very impressive. There is a large sitting area in the lobby, as well as a business center with computers. There is also a lovely large fountain. The pool and Jacuzzi area was nice. The elevators are a little scary - the doors wouldn't close sometimes and the door opens before it gets to the floor. The rooms were nice. Beds were too firm for our taste, and the pillows were too fluffy. The room had a nice sitting area with couch and coffee table. There was even a balcony. Air conditioner worked very well. They charge for Wi-Fi, which we did not appreciate in a nicer hotel.”

Mar 19, 2009 by Kathy from Huntington Beach,CA
Overall Rating: 10

• Great beds. Spacious room. Loved the computer/internet stations.
• It was further outside the city then we had hoped.

“Beautiful lobby, friendly and helpful staff, great jacuzzi. Our room was plenty large enough for three adults. It was nice having tea and coffee in the room. Beautiful fountains and gardens although the exterior looks ready for a fresh coat of paint. Free parking is always a plus!”

Nov 19, 2008 by BOB from Shiprock,NM
Overall Rating: 9

• The beds are comfortable and
  had great night of sleep.
• Parking was very limited outside hotel.

“Good hotel and was near shopping and restaurants, interstate access a plus.”

Nov 16, 2008 by Gene from Interior,SD
Overall Rating: 6

• Staff was very helpful making access to business center available.
• Freeway noise.

“Lobby and exterior of hotel was very impressive. Rooms were somewhat dated, and my TV didn't work. Staff was very helpful and I am sure that if I would have requested a change of room because of the TV I would have gotten it. Freeway noise was very noticeable, and would bother light sleepers.
”

Oct 16, 2008 by jeff
Overall Rating: 10

• Comfortable room and great location.
• Bar was under renovation so it was closed.

“Comfortable hotel with a nice centralized location for making rounds in the PHX area.”

Jul 29, 2008 by Bettye from Albuquerque, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The friendly and professional staff.
• Room appeared a bit drab.

“The location was perfect for needs and allowed easy access to my meeting sites in Glendale and Scottsdale. As a female traveling alone, I did feel safe due to easy access to parking and well-lit grounds.”

Apr 11, 2008 by Dee from Saugus, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was lovely and the staff was wonderful.
• I found nothing objectionable.

“This is the perfect place for a family vacation. It is clean and kid-friendly but somehow still maintains its elegance.”

Mar 12, 2008 by Christina from Evanston, WY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The bed was just like home, it was wonderful.
• Completely non-smoking, kind of a hassle.

“Very clean, comfortable rooms. Helpful staff. Bottled water and Starbucks coffee in the rooms. Awesome waterslide, the kids loved it!”

Mar 12, 2008 by Terri from Grand Junction, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Beautiful hotel for the price.
• Shower needed to be scrubbed.

“Very nice for the price, upscale, the parking was at a premium due to a wedding on a Friday night. The location was great, right off the freeway. The room was nice, overlooked the courtyard with a balcony! The bathroom could have been cleaned better. We needed extra towels and toothbrushes and those were brought up in a timely manner!”

Dec 31, 2007 by Ioan from Chicago
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[8]

• Reception, cleaning staff, with third-party reservation not receiving what we pay: internet and breakfast.

“Very disappointed. High price but very poor offer: asking extra money for internet, no breakfast included in the Sejour.”

Apr 3, 2007 by Sue from Flagstaff, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The outdoor landscaping.
• The coffee.

“This was a wonderful hotel, very clean beautiful to look at. I was surprised that there was no coffee bar or breakfast bar.”

Mar 28, 2007 by Kathy from Apple Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Was clean and nicely decorated.
• Parking was not convenient to check in.

“This was a nice upscale hotel. It was nicely landscaped and decorated. The staff we encountered was polite and helpful.”

Mar 22, 2007 by Bethany from Clarkdale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the costumer service, always following up and the gym was fabulous!
• My only complaint was that the food was very average and of course very expensive.

“This hotel was above and beyond my expectations. I was so pleased with the service. Everyone we dealt with was extremely helpful and kind. The facilities were perfect. Everything a guest could ask for. I would love to stay again with my family.”

Mar 21, 2007 by Pat from Meeker, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was lovely and the blossoms were out!
• Not one thing.

“This was a lovely, child friendly hotel. There were many business travelers and we fit in fine, thanks.”

Mar 21, 2007 by Teri from Prescott, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The bed and linens were excellent.
• No microwave in rooms.

“This hotel was just lovely. It's a perfect location for business, off the freeway, but no freeway sound. The surroundings are gorgeous, tons of trees and plants and water features. Beautiful! The grounds are well maintained, as is the hotel lobby, halls, and rooms. It was very clean and comfortable. The bed was extremely comfortable and the sheets felt soft and new. The four staff members that I dealt with were friendly and helpful. The room-service food was fast and surprisingly delicious for hotel food. I will definitely return!”

Mar 12, 2007 by Melissa from Tucson, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Automatic lighting in the closet.
• Had to park in a garage.

“It was wonderful and the best we have stayed in throughout the Metro center-Phoenix area!”

Mar 9, 2007 by Karen from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent gym facility.
• Parking was an issue at night due to weddings.

“Love this hotel, I've been here before and I'd stay again.”

Feb 20, 2007 by Tom from Show Low, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bed was extremely comfortable. I loved it!
• I would have liked a breakfast included.

“We enjoyed our stay very much. It was so comfortable and relaxing. Thank you for the great service too!”

Jun 26, 2006 by Jim from Fallbrook, CA
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[8]

• Responsive to problems, comfortable rooms with nice work area on club level.
• 1st room had broken AC, 2nd had problem with Lodge net, 3rd was ok.

“Nice property but getting a little worn, had to move 3 times to get a room where everything worked. Good response from staff though and eventually was moved to Club Level.”

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Amenities at Sheraton Crescent Hotel, Phoenix

24 Hour Front Desk Business Center Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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