Best Western Cottontree Inn

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User Reviews for Best Western Cottontree Inn, Pocatello

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Aug 28, 2007 by Brian from Twin Falls, ID
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

• Staff was friendly.
• My first nonsmoking room smelled of smoke. Staff moved me though.

“Older and tired hotel, but adequate for a short stay. Nothing fancy (vending machine had only 2 selections; milky way candy bars and tgif potato skins) but bed was comfortable.”

Jun 28, 2007 by Ray from Carol Stream, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Good location, friendly staff and rooms could be more cleaner.
• Rooms allow pets and had an odor.

“Very friendly staff, good location and the only thing that I would suggest would be to only allow pets to the smoking rooms.”

Jun 21, 2007 by Robert from Big Lake, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The lady taking care of the morning breakfast.

“We were in and out busily with setting up wedding plan and found that the personal were all help with knowledge of the area and ways to find what we needed to help our stay be pleasant. We will be using them again.”

Jun 12, 2007 by Jessica from Idaho Falls, ID
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[9]

• It was a convenient location.
• I expected newer rooms/facilities.

“I called in advance of my stay to request a room with two queen beds. The hotel assured me that it would be no problem, and I felt satisfied with the promptness of service at that time. When I called again, only a few days prior to my check-in, I discovered that they had not processed my request for two beds. I felt frustrated and upset, Naturally, but after some time working with the staff on the phone, my room was upgraded to a suite with a bed and a couch-bed. Unfortunately, when I checked in, the upgrade had somehow not gone through. The hotel did not even have a roll-away bed to use. It was a rough experience, and a late, uncomfortable night's sleep. I did not leave the hotel pleased with my experience.”

Apr 10, 2007 by Karen from Sandy, UT
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• The pool and hot tub are open 24 hours.
• The room we reserved did not exist at that location (2 queen suite, sofa bed).

“It was just fine for our short stay. Close to restaurants, freeway and shopping, but in a relatively quiet location. We liked the 24 hour pool and hot tub, and you can get some hot food items with the continental breakfast.”

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Amenities at Best Western Cottontree Inn, Pocatello

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Room Service Skiing Television with Cable Yes