Golden Nugget Hotel and Casino

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User Reviews for Golden Nugget Hotel and Casino, Las Vegas

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Apr 30, 2008 by Amy from Appleton, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Right on Fremont Street, everything close to each other, can walk everywhere from there.
• Construction going on thru the night right outside our hotel room, very loud, had trouble sleeping because of it. Terrible.

“A fancy hotel on the old strip. Very clean very glamorous. The pool was beautiful but more for just laying out than any actual swimming. Chairs pushed real close together, many people could not get lounge chairs to lay out on. Room was clean and spacious; unfortunately the construction that starts after midnight and goes on till the morning gave us and other hotel guests we spoke with a very hard time. Would probably not stay there again.”

Apr 30, 2008 by Willie from Columbia, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Downtown location.
• Room smelled stuffy if air conditioner not on.

“This hotel is not bad; the hourly light show is awesome; you can get anything you want within a 5 block walking distance. Food prices reasonable; this hotel is up all night, but once you go in your room for sleep, you hear nothing. I would take this hotel over the strip every time.”

Apr 28, 2008 by Esther D. from Pasadena, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[8]

• The pool area and the lobby.
• The rooms, carpet, smell, the bathroom.

“Is attractive from the outside but was very disappointed at the room. Room is old, has a horrible smell couldn't sleep at all, not enough light.”

Apr 25, 2008 by Bob from Bakersfield, CA
Overall Rating: 3
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location downtown, clean, fun.
• There was new tower construction going at one oclock in the morning outside our room we could not sleep. Desk said our night would be comp.

“Great place to stay except this trip. The motel should warn visitors if they know a night construction date if scheduled. We could not sleep due to the noise and was told by the desk they had to do the construction at night. We were told by the desk that night and the following morning during check out our room would be chomped. We have yet to see a refund for that night.”

Apr 24, 2008 by Amy from South Milwaukee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The pool area was very nice, kid and adult friend.
• The beds were uncomfortable.

“The Golden Nugget is a very nice, upscale hotel located in downtown.”

Apr 23, 2008 by from Henderson, NV
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[6]

• Decent restaurants, nice pool area but too crowded.
• The bed is uncomfortable and noisy. Room does not meet 4 star standards

“The hotel has a nice appearance in the common areas. However, the room was merely average. The bed was akin to what you'd find in a motel 6 or super 8. It definitely not fit what I've come to expect from a 4 star hotel. There was no fridge or mini-bar in the room, and the bathroom was very small. There are very few TV channels and the TV itself was very old and not a good picture. The common areas were clean, but crowded. There is a very impressive pool area, but it's in the middle of the hotel so you feel like your a fish in an aquarium. There is no room to spread out, and you're lucky if you're able to get a place to sit at all. The hotel reeks of cigarette smoke, and there is really no where to go to get away from it. The Fremont street experience was a nice show, but not worth having to stay in the sub-par hotel. This hotel should not be rated any higher than a 2.5 star. It certainly is no where near 4 star quality.”

Apr 23, 2008 by Elsa from Delano, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[5] • Location:[8]

• Their good at moving you around from room to room total of 3.
• Getting no sleep the first night/getting to 2 different rooms the day and not just me /the other I got.

“For a sleepless night and moving both rooms from floor/ 5th /15/16 and we had to be ready by 5:00 pm for a wedding cause this was part of a wedding party and all they did was give us a free buffet so construction keep us on first night and we got moved 3 different times second day. But here's a free buffet. If you plan on going ask for rooms with up graded mattresses or else you won't be happy.”

Apr 22, 2008 by Faisal from Toronto, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[5]

• Very clean and well kept.
• Too smoky.

“Hotel overall ok. As a group traveling if everybody doesn't book at the same time then changes are not allowed. I think a little flexibility to make changes would greatly increase your business.”

Apr 22, 2008 by Pete from Cadillac, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceeded expectations.
• Additional cost for use of exercise / gym.

“Wonderful Fremont Street experience!”

Apr 21, 2008 by James from Edmond, OK
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• The restaurant staff was very attentive.
• No hair dryer in the bathroom.

“The hotel offers guests an opportunity to visit the older, original area of Las Vegas. This is a great location if you want good entertainment and only need a decent bed. It is not a good option for the business traveler who is not interested in gambling. Since this is an older hotel, the rating (star) is higher than what I believe it should be.”

Apr 20, 2008 by Hy from Bayside, NY
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[7]

• The room was spacious and well appointed very comfortable. The bed was superb.
• The unyielding nature of the manager and senior valet who had no concern or compassion for the health of a guest.

“I was treated terribly upon arrival. It was 2AM and barely a person around when I pulled up to the Golden Nugget. The valet told me I couldn't park in the crescent driveway. I said, I'm just going to register and drop off my luggage. He made me move my car 20 feet and wanted my keys. I complied, registered got my keys back and started to unload my luggage. He wanted my keys again. I said no. I went in. He followed me insisted on my keys, security officer came over, I called for the manager Anna Lee Soltero. They would not let me go to my room without giving up my keys. I said I'm exhausted and I need to get to my room after a 12 hr trip and I was not well. Their options were that I give the keys or park my car in the Self Park and bring my luggage from there. I drove to Self Park and hauled my luggage to my room exhausted and fell asleep without taking my blood pressure, cholesterol, heart, diabetes, and AIDS medications which were still in my car. I was ill for the next day and a half. The interchange was worse than this summary. I complained to the day manager who was sympathetic but what could be done? The incident was over. Anna Lee Soltero and the Valet should be suspended without pay at the very least, and the hotel policy should be flexible especially with older and ill guests. The staff should not make the guests aggravated and more ill. Those two people gave me a bad feeling that lasted my entire stay. The bed was extremely comfortable, the rest of the staff were fine, the food at the buffet was very good. The room was beautiful with a great view.”

Apr 17, 2008 by Lawrence from Fall River, NS CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[9]

• Location.
• Lack friendliness at check- in counter.

“It would of been nice to hear "hello there" instead of being greeted with "Credit card please".”

Apr 17, 2008 by Missy from Wylie, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful!
• Not a thing.

“Perfect location. Wonderful staff and great food.”

Apr 16, 2008 by Rosie from Los Angeles, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[10]

• The pool, the casino and the restaurants; enjoyed without kids & want to bring kids.
• Front desk staff gave us smoking room. When asked for nonsmoking once in room advised myself & guest we would be moved next day.

“Was very unhappy with front desk. Did not advise me that, I would be getting a smoking room when I asked for nonsmoking. When advised front desk, room smelled horribly of cigarette. All they did was send room service up with deodorizer. Next day asked for management moved our room to another standard room with a cold apology. Since I was there to celebrate my 37th b-day. I was not going to let the inconvenience of management and that front desk ruin my Vegas weekend & the rest of the golden nugget staff was friendly even though it did take about an hour to get our car and luggage from valet & baggage.”

Apr 16, 2008 by Charles from Merritt Island, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Access to Fremont Street.
• Did not get a non smoking room the first night.

“Hotel was clean, the rooms a nice size and the location is excellent. We took the bus to the strip when we wished from a stop two blocks from the Golden Nugget which was very convenient. And my wife and I enjoy the Frement Street experience over the hustle and bustle of the strip.”

Apr 15, 2008 by Tessa from Lewis Center, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The buffet at The Golden Nugget is outstanding especially if you get the coupons.
• It is far from the strip but that could be considered a plus as well.

“I've stayed at The Golden Nugget multiple times and I always enjoy myself. The hotel is large enough that there is plenty to do but small enough that you can get from one place to another easily. The Downtown location is also fun and different. The hotel is very nice and the food at all the restaurants is excellent.”

Apr 15, 2008 by Leah from Ventura, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean and friendly staff.
• Nothing.

“Golden Nugget exceeded expectations.”

Apr 13, 2008 by Alison from W. Palm Beach, FL
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• Room service.
• A stink egg smell in my bathroom.

“Carpet needs cleaning. Some of the furniture in my room was a bit scuffed. Drab colors in the room. bathroom tile in shower had mold.”

Apr 13, 2008 by Joycie from Mammoth Lakes, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great fun, clean, gambling Downtown at its best.
• Wish there were non smoking gambling areas.

“Enjoyed our stay here; sports book area comfortable to watch your favorite sporting event; buffet is wonderful. Will be back!”

Apr 11, 2008 by Bobbie from Kennewick, WA
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[9]

• The casino and the location was great.
• Very old.

“NA.”

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Amenities at Golden Nugget Hotel and Casino, Las Vegas

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Casino Express Checkout Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable