Imperial Palace Las Vegas

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User Reviews for Imperial Palace Las Vegas, Las Vegas

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Apr 29, 2008 by Stephanie M. from Deer Park, NY
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[10]

• The room they gave us had the best view of the strip with the mountains in the background. It was amazing.
• They did not vacuum our hotel room.

“The concierge was very helpful. The pool area was surprisingly nice. The only really bad thing is that it just looks like an old hotel. Its very dated. The best part of it is the location. It has all the best places to go right near it.”

Apr 29, 2008 by Phyllis from Colton, CA
Overall Rating: 1
Staff:[1] • Location:[1]

• It had hot running water.
• The staff was rude, gave poor directions, the hotel had gang members!

“I had the worse time in this stinky, dirty and roach infested hotel! I was woken up by security because I left the sliding door open because it stunk. Then the lady gave me poor directions over the phone to hotel, couldn't find it. The buffet was horrible and overpriced.”

Apr 29, 2008 by Beverley from Lynchburg, VA
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[2]

• Location.
• Old, needing upgrades.

“Very noisy with no coffee pot and broken door.”

Apr 28, 2008 by Les from Pagosa Springs, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Age, Smoke level, Noise level.

“Great Location on the strip. Lots of helpful staff around to help.”

Apr 24, 2008 by Christie from Mars, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[7]

• Location - center strip.
• This hotel is very old. Needs major updating.

“This hotel needs some major updating. I would not recommend this hotel to friends or family. It's a great location, but the rooms are in need of major remodeling. The bathrooms are old and the fixtures are broke. The flooring is stained. The rooms are not quiet. The bath towels are old and thin, and the cleaning staff never left enough towels or soap. Check-in was very inefficient, and took some time. This is not an "upscale" star level hotel.”

Apr 24, 2008 by Julia from Chino Hills, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[1]

• Nothing.
• Service was horrible, rooms are old. Had me waiting 45 min to get me keys to room.

“The hotel service was horrible, service was non existent. I will not recommend this hotel to anyone. Valet is a tremendous wait and there were no cars in line. Overall I was disgusted, no one came to clean the room, and I had to call for fresh towels I will tell all my friends and family about this experience so they do not have to go through this.”

Apr 20, 2008 by Jeff from Apopka, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location.
• Not kept up as well as expected. Would rather not walk through casino w/luggage.

“Though I called in advance to confirm a non-smoking room, they were resistant to giving me this room upon arrival.”

Apr 18, 2008 by Trevor from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Not over the top and a nice place to go back to sleep which is the most important thing.
• Parking structure a bit cramped hard to maneuver in.

“One of the very few remaining good old school hotel casinos in the hart of the strip giving a real Las Vegas experience the way it used to beef you want an Amusement park go to Disneyland.”

Apr 16, 2008 by Louie from Saluda, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good Vegas show in house.
• No coffee pot in room, poor elevator service.

“Standard room Vegas hotel that could use some upgrades for the value.”

Apr 16, 2008 by Percy from Pomona, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the location.
• A little out dated amenities in room.

“It is in a great location. The rooms are in need of a makeover. Good staff and o.k. Parking.”

Apr 16, 2008 by Todd from Torrance, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[10]

• It was right in the middle of the strip. Perfect location.
• The place was a complete dump with terrible service.

“The rooms are small and shabby. The beds are uncomfortable. Housekeeping never showed up to clean. We had to chase them down for towels. Neither housekeeping nor the front desk would answer the phone when we rang. Service at the restaurants was horrible. The layout of the place made everything hard to get to. It took forever to get an elevator. The casino staff was awesome. The dealers and pit people aimed to please and were fun and entertaining. Cocktail waitresses and bartenders were on the ball. The location was perfect, right in the middle of the fun part of the strip. For a few dollars more, I should have stayed at the flamingo or royal casino. For a few dollars less, I should have stayed at bill's casino and gambling saloon. I will never stay at the imperial palace again.”

Apr 16, 2008 by James from San Diego, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[10]

• Very convenient to the strip and adjacent attractions.
• The bed was worn out with one broken leg and tilted.

“The Imperial Palace Hotel is medium to inexpensive and is useful if you just desire a relatively clean and simple room for the night and intend to spend most of your time somewhere else in Las Vegas. Nearly all of the other amenities associated with the hotel (casino, restaurants, entertainment, etc.) can be found at considerably better quality within a half mile walk.”

Apr 15, 2008 by Bob from Cincinnati, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient.
• Hard to locate room, house keeping slow.

“Overall ok hotel. Restaurants was not the best. Few free amenities.”

Apr 15, 2008 by Lucy from Santa Ana, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[3]

• The spa accommodations were inexpensive compared to other hotels.
• The hotel did not have very good air circulation. The hotel reeked of smoke. My eyes and throat burned the entire night.

“Old and cheap.”

Apr 14, 2008 by Prafull from Foster City, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Awful place.
• Customer service and smoke everywhere.

“Please stay away from this hotel. Smell of smoke is everywhere in this hotel. Customer service was very terrible and appears that they don't need customers any more with their attitude of not being helpful.”

Apr 14, 2008 by Debbie from Pueblo, CO
Overall Rating: 10
Staff:[10] • Location:[10]

• This was an excellent hotel for our group and nice to stay in convenient to all stores.
• Because it was family friendly it was a little noisy late at night with young children running around.

“I would go to this hotel again and recommend it, it was very nice but a little noisy but very nice.”

Apr 13, 2008 by David from Abbotsford, BC CA
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[1]

• Not very much.
• The elevators were abysmal. Too many people and only 4 elevators. Time to tear down and start again.

“This hotel is stuck in the 60's. The Rat Pack is dead, so is the decor of this anachronism. I expected better than a Motel 6 (I've stayed in nicer Motel 6's!). The car museum, which used to be a must visit, has turned into the world's most expensive car lot. I expect guys with loud suits and greasy hair to accost me at any moment.”

Apr 10, 2008 by Angie from Lancaster, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very central. The staff was very nice.
• The hotel was like a maze. The room service made me sick one night.

“It is ok if you're on a budget, but it should have been even cheaper for what you get. I would not recommend eating in the Hotel because the room service made me sick. It is a little confusing to get around. The shower also does not drain well. This should not be your first choice, but not your exactly your last. It is in a good location. There are also good gambling tables there. So basically, if you don't care about the room, it might be ok to stay here.”

Apr 8, 2008 by Ken from Bakersfield, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[5]

• I asked for two on- smoking rooms. Both rooms were labeled non-smoking. My room reeked with smoke.

“The staff was friendly and very helpful. The rooms were clean. However, the room my wife and I had smelled of smoke. The room was a non-smoking room. Also, neither room had a coffee maker or refrigerator.”

Apr 3, 2008 by Jim from Santa Monica, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[9]

• Beds were comfy, Shower had power and heat.
• Lobby was too Smokey.

“Location.”

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Amenities at Imperial Palace Las Vegas, Las Vegas

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Casino Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable