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Luxor Hotel and Casino
3900 Las Vegas Boulevard South,
Las Vegas, NV
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Average User Rating: 6.0 Cleanliness:[6.5] • Staff:[6.5] • Location:[7.0] Based on 2654 user ratings |
Oct 27, 2009 by
Lisa from San Francisco,CA
Overall Rating: 8
“Additional resort fee more than 11 $ a day. That are hidden costs.”
Oct 20, 2009 by
Linda from Cincinnati,OH
Overall Rating: 6
“The room seemed to be clean but is in dire need of some repairing and replacing of chairs, blankets, and the wallpaper had holes punched into it plus the doors were bent at the bottom and rusted that went to the bathroom.”
Oct 14, 2009 by
Taylor from Highland,CA
Overall Rating: 9
“Awesome hotel, great location, lots of fun!”
Oct 11, 2009 by
James from Omaha,NE
Overall Rating: 6
“This is much closer to the Circus-Circus then to the Mandalay Bay. I have stayed in many 4 star hotels and this was not even close! I was very disappointed with this hotels.”
Oct 10, 2009 by
Michael from Marietta,GA
Overall Rating: 1
“The room we stayed in was in horrible condition. There were stains on the wall, ceiling, and carpet. The drain in the sink was broken and made a rattling noise during our entire stay, even after complaining to the hotel. The entire hotel smelled like smoke. I know it is a casino and some smoke is to be expected, but there was little to no smoke smell in the other casinos on the strip (Venetian, Caesars Palace, Mandaly Bay, etc.). I attempted to explain my displeasure with my stay, but management was uninterested in doing anything about it, and only said "we're sorry". Unfortunately, that summed up my experience at their hotel - sorry.”
Oct 6, 2009 by
Todd from Salt Lake City,UT
Overall Rating: 5
“I was told I would get a king bed and a room in the pyramid. I received neither not knowing this until I got to my room. Basically, what I told I was going to get I did not. It was then too much hassle to change.”
Oct 5, 2009 by
Linda from Temecula,CA
Overall Rating: 7
“Beautiful outside and pool area rooms are in need of some repair. Best shows in Vegas for the price including exhibits.”
Oct 2, 2009 by
Cindi from Mt. Angel,OR
Overall Rating: 7
“It was ok. I probably would not stay there again unless I booked a room in the tower section.”
Sep 28, 2009 by
cathy from canada
Overall Rating: 4
Cleanliness:[5] •
Staff:[4] •
Location:[4]
“We drove all the way from Canada only to get a dirty room and had to pay dollars for an upgraded room. The Luxor Casino does not pay on slots. I lost over dollars on payout! It was my friends birthday and we went to Tender Steakhouse in Luxor. Ordered 14 ounce cut and got an 8 ounce steak then they argued with me. Another 120.00 bucks gone!”
Sep 27, 2009 by
Anne from Ashland,OR
Overall Rating: 7
“Conveniently located for the business traveler (my convention was at Mandalay Bay). I was upgraded to a West Tower room, which was roomier than the pyramid room I had last year.”
Sep 12, 2009 by
Vanessa from Camarillo,CA
Overall Rating: 2
“I was greeted with smiles and the staff was great. I went to my room and the elevators were like a bad ride. It was so closed in the ceilings were low. It was very creepy the room had bad air conditioning. It was so confusing getting to my room. Elevators shake and it was just bad. There was a cord from the TV to hook up Internet and they charged 14.99 for it! I couldn't sleep I had a better experience at the Hampton inn for 35 a night.”
Sep 9, 2009 by
Jessica from Chula Vista,CA
Overall Rating: 9
“I loved the service. The new bars and restaurants rock.”
Sep 8, 2009 by
Lori from Phoenix,AZ
Overall Rating: 9
“We arrived at 10 pm and checked in, got our key and went to our room. It was not ready, housekeeping looked like they had just arrived to clean the room. The prior guest dirty towels and bed linens were still in the room.”
Sep 7, 2009 by
Julie from Victoria,Canada
Overall Rating: 4
“Staff was unfriendly, shops in hotel were ridiculously overpriced!”
Sep 5, 2009 by
Steve from Phoenix,AZ
Overall Rating: 8
“For the money
I got a great deal. The room was attractive & comfortable- most enjoyable was the work out facility-- no x-tra charge!”
Sep 3, 2009 by
Jean from Novato,CA
Overall Rating: 2
“The staff was friendly, but the rooms needs a good makeover. It was so old, sparse, and run down it felt like it was more motel then a hotel. The only good thing about it was the location being close to everything. But the price we paid, definitely was not worth it.”
Sep 2, 2009 by
Erica from Soledad,CA
Overall Rating: 8
“Overall, the customer service at Luxor was adequate. The room design was nice, relaxing and comfortable. Friday and Saturday were a bit busy and there was somewhat of a wait for things I requested but it wasn't too long and the reason was understandable.”
Sep 2, 2009 by
Andy from Victoria,MN
Overall Rating: 4
“The luxor seems to be getting quite old. the elevators were either broken or extremely slow and always full.”
Aug 31, 2009 by
Quang from Alhambra,CA
Overall Rating: 5
“My expectation for this hotel should be 4 stars but it did not meet the 4 stars hotel due to carpet wrinkle and beds are not comfortable.”
Aug 31, 2009 by
ken from Valencia,CA
Overall Rating: 9
“Great locations and rooms were very nice.”
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