Luxor Hotel and Casino

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User Reviews for Luxor Hotel and Casino, Las Vegas

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Oct 27, 2009 by Lisa from San Francisco,CA
Overall Rating: 8

• Additional Resort fee more than 11 $ a day.

“Additional resort fee more than 11 $ a day. That are hidden costs.”

Oct 20, 2009 by Linda from Cincinnati,OH
Overall Rating: 6

• The room was old.

“The room seemed to be clean but is in dire need of some repairing and replacing of chairs, blankets, and the wallpaper had holes punched into it plus the doors were bent at the bottom and rusted that went to the bathroom.”

Oct 14, 2009 by Taylor from Highland,CA
Overall Rating: 9

• Awesome, the pyramid cafe had the best chicken ceaser sandwich!
• The all you can eat all day buffet was good, but not great.

“Awesome hotel, great location, lots of fun!”

Oct 11, 2009 by James from Omaha,NE
Overall Rating: 6

• Room was clean and mostly quiet.

“This is much closer to the Circus-Circus then to the Mandalay Bay. I have stayed in many 4 star hotels and this was not even close! I was very disappointed with this hotels.”

Oct 10, 2009 by Michael from Marietta,GA
Overall Rating: 1

• The theme of the hotel was interesting.
• Rooms are horrible. Not what I expected of a 4-star hotel.

“The room we stayed in was in horrible condition. There were stains on the wall, ceiling, and carpet. The drain in the sink was broken and made a rattling noise during our entire stay, even after complaining to the hotel. The entire hotel smelled like smoke. I know it is a casino and some smoke is to be expected, but there was little to no smoke smell in the other casinos on the strip (Venetian, Caesars Palace, Mandaly Bay, etc.). I attempted to explain my displeasure with my stay, but management was uninterested in doing anything about it, and only said "we're sorry". Unfortunately, that summed up my experience at their hotel - sorry.”

Oct 6, 2009 by Todd from Salt Lake City,UT
Overall Rating: 5

“I was told I would get a king bed and a room in the pyramid. I received neither not knowing this until I got to my room. Basically, what I told I was going to get I did not. It was then too much hassle to change.”

Oct 5, 2009 by Linda from Temecula,CA
Overall Rating: 7

• Outside appearance. Great bell and valet service.
• Way too expensive for extras $26.00 for coffee, $30.00 for a sandwich.

“Beautiful outside and pool area rooms are in need of some repair. Best shows in Vegas for the price including exhibits.”

Oct 2, 2009 by Cindi from Mt. Angel,OR
Overall Rating: 7

• The dining was decent.
• Room was outdated.

“It was ok. I probably would not stay there again unless I booked a room in the tower section.”

Sep 27, 2009 by Anne from Ashland,OR
Overall Rating: 7

• Convenient to convention center and fitness facilities are good.
• Casino setting, few amenities.

“Conveniently located for the business traveler (my convention was at Mandalay Bay). I was upgraded to a West Tower room, which was roomier than the pyramid room I had last year.”

Sep 12, 2009 by Vanessa from Camarillo,CA
Overall Rating: 2

• The staff.
• Claustrophobic. Confusing no amenities.

“I was greeted with smiles and the staff was great. I went to my room and the elevators were like a bad ride. It was so closed in the ceilings were low. It was very creepy the room had bad air conditioning. It was so confusing getting to my room. Elevators shake and it was just bad. There was a cord from the TV to hook up Internet and they charged 14.99 for it! I couldn't sleep I had a better experience at the Hampton inn for 35 a night.”

Sep 5, 2009 by Steve from Phoenix,AZ
Overall Rating: 8

• Very close to show
  I was attending.
• Bathroom sink needed roter rooter.

“For the money
I got a great deal. The room was attractive & comfortable- most enjoyable was the work out facility-- no x-tra charge!”

Sep 3, 2009 by Jean from Novato,CA
Overall Rating: 2

• location
• rooms need to be remodeled. Really run down and old.

“The staff was friendly, but the rooms needs a good makeover. It was so old, sparse, and run down it felt like it was more motel then a hotel. The only good thing about it was the location being close to everything. But the price we paid, definitely was not worth it.”

Sep 2, 2009 by Erica from Soledad,CA
Overall Rating: 8

• The staff accommodated me with an upgrade whenever I was unsatisfied.
• The taxi service outside -was rude!

“Overall, the customer service at Luxor was adequate. The room design was nice, relaxing and comfortable. Friday and Saturday were a bit busy and there was somewhat of a wait for things I requested but it wasn't too long and the reason was understandable.”

Sep 2, 2009 by Andy from Victoria,MN
Overall Rating: 4

• Location
• Slow elevators.

“The luxor seems to be getting quite old. the elevators were either broken or extremely slow and always full.”

Aug 31, 2009 by Quang from Alhambra,CA
Overall Rating: 5

• Friendly.

“My expectation for this hotel should be 4 stars but it did not meet the 4 stars hotel due to carpet wrinkle and beds are not comfortable.”

Aug 31, 2009 by ken from Valencia,CA
Overall Rating: 9

• Location.
• Nothing.

“Great locations and rooms were very nice.”

Aug 22, 2009 by Mary from Gallatin Gateway,MT
Overall Rating: 2

• It had a good casino and starbucks handy.
• The check in was long lines, rushed, and there was an added 12.00 charge for 2 bottles of water and a newspaper. I had thought I was picking up a key.

“The room was dirty. The windows to the pretty view needed to be cleaned. The bathroom had mold. For 165 I was just not one bit impressed. Oh and no coffe had to buy that separate!”

Aug 17, 2009 by Rick from Bratrice,NE
Overall Rating: 5

• Long line at check-in, could feel bed springs.

“The beds were very poor quality and I had to have housekeeping bring a pad as I could feel the springs in the mattress. The carpet was shot through out the hotel, the pool had most of the areas closed off during the summer stay. The cafe food was poor, burnt pancakes at 2 in the morning wasn't what I was looking for. The tram to Mandalay bay was shut down. The prices in this hotel are like a 4-star hotel.”

Aug 16, 2009 by carol from Santa Rosa,CA
Overall Rating: 6

• location was good
• dated interior decor

“disappointed with the room accommodations, beds uncomfortable, linens faded”

Aug 14, 2009 by Kenneth from Mabank,TX
Overall Rating: 3

• The beds are horrendous!

“While this hotel appears attractive from the outside the staff is terrible and the beds are worse. I've slept in better beds in a Motel 6! The cleaning lady knocked and opened our door for cleaning at 8:30 AM. The only recovery we were offered by the staff was one hour later to check out, by then we just wanted to leave.”

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