The Venetian

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User Reviews for The Venetian, Las Vegas

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Oct 25, 2009 by Lovisa from Alexandria,VA
Overall Rating: 8

• Location was great & nice to see non smoking areas.
• Walls were very thin, lighting in room was poor and the smell of the hotel was like old dead flowers.

“I thought the Venetian was just OK. It was clean, but things were beginning to wear. Internet access was slow and not scaled for business use. For high end hotel no turn down service. I don't think it was worth the rating. The Ritz Carlton, W and even some of the Kimpton hotels are better quality and in some cases better priced. The walls were extremely thin - you could hear the neighbor's normal level conversation word for word and people's TVs. Woke up one morning to sound of person throwing up in hallway. Maid did not check back one day when we wanted a later room cleaning to provide fresh towels etc. For the level of hotel I expected better service and better general quality. Lighting in the room was extremely poor. I could barely see to put on my makeup. Very bad for working in the room too.”

Aug 30, 2009 by Suzanne from Nashville,TN
Overall Rating: 9

• Lovely.
• Player cards badly handled. No shower caps or hair dryer in room.

“Staff were helpful but everyone had different rules about cards resulting in lost time at black jack tables. Surprised at lack of hair dryer, shower cap and no ice in room. Safe was unable to open due to code change. Late help was very nice and fixed problem with safe.”

Aug 21, 2009 by Plato from Fairview,OR
Overall Rating: 9

• Great representation of what Las Vegas is all about.
• Didn't like having to wait in long line for 20 minutes just to check-in.

“Room was spacious, large, nice view of the strip on the 24th floor. Some of the furniture, carpeting, walls seemed worn down needed to be painted, replaced etc. Other than that it was a pleasant stay.”

Aug 16, 2009 by Al from UK
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[10]

• Lovely spacious rooms, good location and good range of restaurants in a variety of price ranges.
• Poor service, bad experience checking in, hard to check out. worst hotel experience we'd ever had while visiting the US.

“Firstly parked in the wrong lane (how were we to know? we'd not been there before), so no one could help with our luggage or valet park the car, until it was moved over by 1 line. Queued for ages to checking. There was an issue with our (UK) Mastercard being declined - but apparently a common problem in the Venetian with UK residents (as due to extra checks required for UK card providers, but fortunately worked in local stores). We left all our remaining cash with the desk, and the next day rang the credit card people who said there was no problem at their end. The issue was resolved by using an alternative card (which was packed in one of the bags). Funnily enough our card company rang us during the stay, to check for suspect transactions - one of which was the hotel charge, which the Venetian said had been declined - possibly because it had been attempted on more than one day - funny how if it had been declined that it was showing on our bill! Our stay was spoilt by 2 disturbed nights tossing and turning and wondering how to pay for our stay. Anything used in the bathroom, was removed by the cleaners, so over a couple of days ran out of towels and anything being used!”

Jul 6, 2009 by Jose from Rosharon,TX
Overall Rating: 10

• Pool.
• Noise.

“Excellent environment for leisure/fun.”

Jul 4, 2009 by Minerva from Haughdon,LA
Overall Rating: 10

• The hotel rooms are really clean and when you step in the lobby and the in different places in the hotel it feels like your in the other country.
• Everything was good and met our expectations.

“We really enjoyed our trip and most of all staying in the Venetian Hotel. If we come back and visit Las Vegas again we would like to stay again in the Venetian Hotel.”

Jul 3, 2009 by Terry from Running Springs,CA
Overall Rating: 9

• The room decor was great.
• Casino was crowded.

“This hotel was great for romantic weekend with my husband. Met all of our expectations. Staff was great!”

Jun 17, 2009 by Dave from Phoenix,AZ
Overall Rating: 10

• Very nice, large suite.
• $799.00 for a pair of jeans in the shops.

“Staff was very friendly. Food was wonderful. Room service was fast.”

Jun 10, 2009 by Dale from Gilroy,CA
Overall Rating: 10

• The Gondola ride and tour guide!

“Excellent!”

Jun 7, 2009 by Anna from Santa Monica,CA
Overall Rating: 10

• Loved the pool, Buchon restaurant and the suites were beautiful! The hotel staff was exceptional!

“Loved it and want to return!”

May 24, 2009 by Susan from Cedarhurst,NY
Overall Rating: 10

• It was beautiful and luxurious, had everything you can need in one place.

“The hotel was beyond my expectations, the room was stunning! With every amenity you could ask for, a tub, bathrobes, beautiful bathroom, a living room area, with a copy/fax machine! The pool was perfection! It was like paradise!”

May 9, 2009 by Marni from Houston,TX
Overall Rating: 9

• Pools, canyon creek.
• Restaurants were overrated and overpriced.

“Room nice, hotel very clean, pool nice, food not that good.”

May 7, 2009 by Stephanie from Pittsburgh,PA
Overall Rating: 10

• The Venetian is amazing in every aspect.

“The Venetian offers every amenity you could possibly need! You don't even have to leave the hotel, as it has different pools, tons of fabulous dining (or food court on the fly) and shopping, gambling, spa, you name it. It is one of the best in Vegas, and I recommend it to anyone who has the chance to stay there!”

Apr 27, 2009 by Gill from Kelowna,Canada
Overall Rating: 8

• The luxurious ambiance and the beautiful suite. The swimming pool was clean and easily accessible with good sunbathing facilities.
• I was not impressed with the reception staff, their lack of friendliness and their abrupt attitude. There seemed to be a general air of impatience.

“The hotel generally is beautiful - the suites are clean and luxurious. There is plenty to see and do within the hotel. There are, perhaps, too many areas within the hotel, especially the casino where smoking is permitted which makes sitting in the vicinity unpleasant.”

Apr 26, 2009 by Brandon from Mililani,HI
Overall Rating: 10

• Ambiance.

“Beautiful property that exceeded expectations.”

Apr 25, 2009 by Gary from S. Glastonbury,CO
Overall Rating: 10

• Great escape from the dull drums of reality!

“This was my second time staying at this resort and it exceeded the experience of my first stay. Staff and facility were top-notch! I hated to leave my room. Great shopping and dining options conveniently located.”

Apr 15, 2009 by Angela from Rolling Hills Estates,CA
Overall Rating: 9

• Great location for walking the strip and shopping their mall.

“There was high speed internet for $10 and was too weak in our tower for it to work. You can take a laptop to the lobby for free WiFi. The shops in their mall run along fake canals with an incredibly realistic sky above. The room was very nice, though the suite was really just an extra wide hotel room with a half pillar and half height room divider.”

Apr 13, 2009 by Rob from Los Angeles,CA
Overall Rating: 6

• Large room.
• Navigation through hotel too complicated.

“This hotel fits into the category of tries too hard. Decor is not particularly well done. Moreover, a large percentage of the rooms do not have a view because of the lay out of the hotel. The pool was adequate but not particularly stellar as one might expect from a five star hotel. The gym was nice but very expensive.”

Apr 3, 2009 by Cathy from Santee,CA
Overall Rating: 8

• We would stay there again.
• I was not prepared for the hotel to collect a
  deposit, which we got back but I was irratated.

“The hotel was beautifully decorated and
the room was lovely. There is a lot to see and do inside the hotel with no need of leaving. There was more to do in the hotel then we had time for and plan to return.”

Mar 31, 2009 by Robert from St Charles,MO
Overall Rating: 9

• Room was beautiful.
• No game room for the kids. Pools were closed the first day.

“Nice for older patrons, Not family friendly. Newsstand prices outrageous for candy, soda and water.”

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Amenities at The Venetian, Las Vegas

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Casino Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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