The New Frontier

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User Reviews for The New Frontier, Las Vegas

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Jun 28, 2007 by Robert from Brooklyn, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Terrible! Falling apart at the seams!
• Hard bed, rooms need repair, carpeting ripped!

“This place is closing in 30 days. It's in terrible shape!”

May 25, 2007 by Hitesh from Denver, CO
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[7]

• Only good thing is the location on the strip.
• Cleanliness, public places, maintenance.

“The only good thing about the new frontier hotel is the location on the strip. The public places are not at all clean. Staff is not friendly. Rooms do not even have a simple coffee maker. The hotel looks side from inside. I will not recommend this hotel to anyone.”

May 24, 2007 by Peter from Chandler, AZ
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[9]

• Location.
• Filthy room and noisy.

“Put me in a smoking room and I had requested non-smoking. Room was next to the loudest / noisiest elevator which made it impossible to sleep. Room was dirty, no waste baskets, no "do not disturb" signs. Good location though.”

Apr 13, 2007 by Regina from Glen Allen, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[9]

• Convenient to lass Vegas boulevard, bus stop, and taxi service.
• NA

“I may or may not recommend staying at the new frontier. The price I paid for this room exceeded the advertised price on the sign in front of the hotel. I feel that I overpaid for this room, which was not as clean or as smoke-free as I anticipated the room would be. The hotel room wasn't quiet; I could hear people passing in the hallway outside my door, and, in adjacent rooms. ”

Apr 10, 2007 by Paul from Charleston, SC
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Room was clean.
• Hidden charges at checking that were required.

“I dislike the bait and switch tactic they seemed to practice at the registration. They charged extra fees for phone and cleaning.”

Mar 12, 2007 by Paul from Greensboro, NC
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[7]

• Rooms were quite nice and recently refurbished. Pleasantly surprised.
• General public areas were in need of attention. Carpets, hallways, elevators, etc were old and in need of replacement.

“Very pleasant. I liked the Western theme. It was a refreshing and simple change from the others. Room was surprisingly nice. Staff was very attentive.”

Feb 27, 2007 by Kerry from Morgan City, LA
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[6]

• Cheap on the strip, suites, but really outdated.
• Worn rooms, facility were dirty, low class clientele, long check-in lines.

“Location was great, right next to fashion mall. The rooms were large, suites, but outdated. Clientele was a little on the rough side since rooms are cheap. They don't have very good dinner specials and their cafe is not 24 hrs.”

Feb 8, 2007 by Jeromy from Lemoore, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[1] • Location:[7]

• Short walk to better hotels on the strip.
• Hotel staff was rude when confronted about problems with stay.

“The hotel is very old and has seen its day. The buffet was the worst I have ever had; food was cold, stale and very small selection for a buffet. Hotel staff was not helpful nor express how sorry they were when we complained that about having to evacuate the hotel because someone set off the fire alarm at 3am. The desk clerk's statement was, sir, it's not my fault. Could go into more detail, but could take hours. If you are just looking for a cheep room to lay your head close to the center of the strip, fine go for it. But if you want more out of your stay, don't stay here.”

Jan 18, 2007 by Kelly from South Jordan, UT
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[9]

• Location makes this hotel of value.
• Pretty run down, slow customer service.

“Hotel needs some renovation to continue to have appeal to the public.”

Jan 10, 2007 by Patrick from Sacramento, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• The country atmosphere and country night club.
• It smelled old.

“It was good for the price could've been a little cheaper. Staff was friendly. The heater did not work and the plumbing in the shower did not really work as well. The bed was in need of replacement. But it was better than sleeping in the cold on a floor.”

Jan 7, 2007 by Christopher from Salt Lake City, UT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Somewhat worn down.

“Great location, but showing its age.”

Dec 31, 2006 by Bonnie from Wheaton, IL
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[4]

• Gambling.
• Additional charges that were not covered by the original contract.

“There is not enough staff to make a person comfortable.”

Dec 28, 2006 by Alesia from Phoenix, AZ
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• Location.
• Very old and neglected. No hot water.

“I am very disappointed. I have used it reputedly over the last few years and have not had a problem before now. This was not a 2 1/2 star hotel! This hotel was in now way like the hotels you list as examples of 2 1/2 star. We even contacted you prior because we were aware of the condition of this hotel and no one really cared.”

Dec 17, 2006 by Deon from Las Vegas, NV
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[1]

• Honestly, the only good thing about the hotel was its location.
• It needs a full renovation.

“As I looked around my room, there wasn't one square foot of it that didn't have damage to it. The carpet was lifting, the tile was cracked, the walls were stained, the heated was noisy, and on and on. When I first arrived, the cable was out. In the morning, I attempted to order room service but the phone line was busy for over an hour. When I called the front desk to see what the problem was, they weren't concerned at all. Then, I went to take a shower and I couldn't do it looked too gross. So, this place either needs a full renovation, or should be shut down.”

Dec 14, 2006 by Richel from Los Angeles, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• I liked the parking lot more than the hotel. The location near the mall was good.
• It was dirty. Bathroom was grotesque. No hair dryer.

“The hotel was not worth the money I spent. The room was ugly. The bathroom was so dirty. I saw some molds on the tub. No hair dryer and the toilet was cracked. The hotel itself was ugly. I thought I had stumble in some old hotel in the middle of nowhere instead of the heart of lass Vegas. Anyway, I hope I will not get this hotel ever. I would rather go to a motel 6!!!!”

Dec 14, 2006 by Arturo from Victorville, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[8]

• Proximity too my conference site.
• Noise. I know its lass Vegas, but I got no rest.

“The hotel was satisfactory for the price I paid. The restaurants food was excellent, service was a little lacking. My room was over the main entrance, the traffic and customer noise was very annoying. I got no rest.”

Dec 8, 2006 by Diane from Freeland, MI
Overall Rating: 5
Cleanliness:[2] • Staff:[6] • Location:[7]

• Local to strip.
• Almost everything.

“This hotel is very old which we knew that's okay but the condition was unacceptable. Very dirty windows, broken faucet, very old and uncomfortable beds, general disrepair! Just because the price is lower doesn't mean it shouldn't be kept in good condition and clean.”

Dec 6, 2006 by Kim from Syracuse, UT
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[2]

• The price.
• The hotel.

“In your booking of hotels know that a hotel about to be tore down is not going to fix anything, my heater did not work the floor was cleaner and more comfortable than the beds, he TV worked that was about it. Bathroom was just scary.”

Nov 18, 2006 by Ed from Toledo, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[9]

• Old, ready to be torn down.

“I needed to add a person to a room reservation but was told that there was no one to do it. I was told that people with authority were not available after 7pm eastern time. ”

Nov 14, 2006 by Cindy from E Wenatchee, WA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Location.
• Horrible customer service and dirty rooms.

“Dirty rooms, took 1 hour, 8 keys, and security to get into the first room, no batteries in remote and duct tape all over the window. Advertised to have coffee pot and hairdryer, did not have either. Very rude customer service.”

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Amenities at The New Frontier, Las Vegas

AM/FM Alarm Clock All rooms non smoking Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Express Checkout Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Parking Pool Restaurant Safe Deposit Box Television with Cable