Emerald Suites Tropicana [Las Vegas, NV]- Hotel Reviews - MyTravelGuide.com


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Emerald Suites Tropicana 2-star

3890 Graphic Center Drive, Las Vegas, NV

Emerald Suites Tropicana Las Vegas lies just one mile west of the "Fabulous Las Vegas Strip", perfectly positioned to provide you with all the excitement that Las Vegas has to offer.[more]

  • Amenity Highlights — Fitness Center or Spa, Free Parking, 24 Hour Front Desk, All rooms non smoking, Handicapped Rooms/Facilities
  • Average User Rating: 6.5 [rate it]
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User Reviews for Emerald Suites Tropicana, Las Vegas

Average User Rating: 6.5
Overall user rating
Cleanliness:[7.0] • Staff:[6.5] • Location:[6.0]
Based on 108 user ratings

Aug 6, 2009 by B from LAS VEGAS
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[1]

  • Friendly neighbors.
  • Over charged 200.00 a month.

“I have been a long time resident at Siegel suites, come to find out the management here and some of the staff in the office are overcharging everyone. Neighborhood is always crawling with cops and they like to pull anybody over no matter who you are its a red light district.”

Nov 1, 2007 by Jim from Portola Valley, CA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[4]

  • The full kitchen in the suite.
  • Having to go to the office to ask for maid service everyday.

“Location was ok, at best. While the people in the front office were very nice they seemed putting out when I would ask for a maid to make up my room. The rooms are spacious but have blinds, not curtains. So the sun comes in early. TVs are in the living room area and not in the bedroom also. While it was clean, and the beds decent, I would not rebook at this hotel without a substantial reduction in price!”

Sep 26, 2007 by dave from phoenix
Overall Rating: 1 Overall user rating
Cleanliness:[6] • Staff:[1] • Location:[3]

  • Cheapest I found on the weekends.
  • My review says it all!

“I and my friend are celebrating our birthdays. We arrived late Friday to see that the entire lower level is under remodeling. Which was disturbing caused they mentioned nothing of this. We went out via the shuttle service, the shuttle driver conned us into believing he was giving us free V.I.P. passes into Tangerine. We gave him a really good tip. Come to find out there were promoters all over the strip and casino handing these passes out for free! Saturday we were woke up at 6 am by pounding hammers from the remodeling below! We woke up rather early and got ready to spend the day downtown Fremont street. The water went out in the morning so we couldnt take showers! They gave us no warning or apology! We came back from Fremont street to discover fans scattered about in our room because it had flooded after we left! We called the manager and went to speak with her. She accused us of leaving the water on intentionally and told us how we could be liable for thousands in repairs. That ruined our Saturday night needless to say which turned out to be our birthdays. They moved us into separate rooms which was the only proper thing they did all weekend. The room they moved us into showed signs of an electrical fire in one of the outlets! I have pick of all of this I will be uploading ASAP so far they charged me 200 on my credit card which is unauthorized! As of now there being investigated by my bank for fraudulent charges!”

Sep 19, 2007 by David from Montebello, CA
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[7]

  • Kitchen, TV, clean.
  • Bad internet, bed dirty.

“Overall clean, and nice. Had extra amenities like kitchen, microwave, and fridge. Internet was slow and had to pay for Ethernet cable. Didnt need to pay for the cable the first time I went there. Got a rash from the bed.”

Aug 15, 2007 by Diane from Tucson, AZ
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • The location next to Orleans Hotel was perfect. The efficiency apt. was clean and I liked the coffee; need more than 1 serving.

“The reservation I made was for the Cameron location not Tropicana location. I wanted to be next to the Orleans Hotel and I was assured by reservation dept that it is across street from Orleans. I was very disturbed to find out the reservation was for Tropicana location, almost 2 blocks away. I am very thankful for the Tropicana hotel clerk for his assistance in correcting the error and we were able to stay at the Cameron suites. The above survey is for Cameron location not Tropicana.”

Aug 1, 2007 by Ms from Los Angeles, CA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Good location.
  • AC was so noisy!

“Good location, close from Las Vegas Blvd (main street). AC was so noisy! I couldn't sleep well.”

Jul 31, 2007 by Sophia from Tucson, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The pool was clean and the rooms were nice.
  • I truly could not think of anything that I did not like about this hotel.

“The Emerald suite was a surprisingly family oriented, clean place. The free cable and internet was a plus.”

Jul 19, 2007 by Andy from Oxnard, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Living room connected to the bed room.
  • No pots and pans.

“Over experience was a 4-star mini resort.”

Jul 18, 2007 by Jeni from Glendale, CA
Overall Rating: 4 Overall user rating
Cleanliness:[5] • Staff:[1] • Location:[6]

  • Good location in relation to the Las Vegas Strip.
  • The hotel staff was rude and disengaged.

“The hotel staff was rude and unwelcoming. They seemed to be bothered when asked questions regarding billing and rooms. The room itself felt uncomfortable and the beds and couch were well worn. I would not recommend this hotel to anyone.”

Jun 13, 2007 by Betty from Ferndale, WA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[3]

  • People were very nice and accommodating.
  • Did not like the location but the hotel personnel took care of us.

“Enjoyed our stay it was very clean even though in not so nice area. Hotel personnel were very nice and helpful with lots of advice.”

May 17, 2007 by Sarah from Kingman, AZ
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • It was a suite with a kitchen which came in handy.
  • Cannot think of anything that I did not like.

“The hotel was adequate and clean. It was a suite which came in handy for us. It had a blow dry, ironing board and safe. The furnishings was nothing to write home about, but for the price it was a great place to stay for a night.”

May 10, 2007 by Richard from San Antonio, TX
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[4]

  • The shuttle.
  • Location.

“The shuttle man was not a friendly man.”

Apr 28, 2007 by Matt from St. George, UT
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Spacious.
  • Color.

“Hotel was a nice place to spend my honeymoon.”

Apr 1, 2007 by Liza from Chicago, IL
Overall user rating

  • The kitchen area.
  • I did not dislike anything about the hotel.

“The family and I really enjoyed our stay at the hotel; it was the best I have ever stayed in for the price that we paid. We would recommend this hotel to others and stay there again.”

Mar 25, 2007 by Brad from Yerington, NV
Overall Rating: 4 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[3]

  • It had a kitchen and microwave.
  • The fact they were doing "random room searches" for all rooms on the day I left.

“Bad part of Vegas, wouldn't stay there again, despite the clean room. If my wife would have been with me, she would have been terrified. Don't like the idea of staying in a hotel/apartment complex. Left a bad taste in my mouth. I called to complain but my customer service representative couldn't have cared less about my legitimate concerns of illegal random room searches in a hotel.”

Mar 18, 2007 by Nir .. from Los Angeles, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • All was great.
  • We were satisfied.

“Good location, at the right size, at the right price. Clean and quiet, pleasant to stay. ”

Mar 14, 2007 by Kathleen from Lantana, FL
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • That it had a kitchen-very important when traveling.
  • I got charged 2 times for my stay.

“Good overall if you like to stay off the strip.”

Mar 12, 2007 by Aaron from Honolulu, HI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Spacious room, free shuttle to Strip, helpful, courteous staff; pool/Jacuzzi.
  • No elevator, one lamp broken, no ashtray in smoking room.

“Perfect moderately hotel for the budget-minded travelers. Roomy suite with separate BR and LR. Can prepare own meals with full kitchen, including microwave oven. Convenient free shuttle to Strip. Safe, quiet, and staff is courteous and helpful. No elevator, so you have to be strong enough to haul luggage up stairs.”

Mar 10, 2007 by Arlene from Long Beach, CA
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[8]

  • Nice location; good to have a kitchen.
  • Vents for a/c rattled 24 hours a day!

“Overall ok, but noisy a/c vents were annoying. Had to call office 3 times on second day as housekeeping had not come; we were out of tissue and toilet paper and no clean towels. Beds were comfortable, but sheets seemed too small and kept slipping around on mattress.”

1 of 1 people found this review helpful.

Mar 4, 2007 by Michelle from Ontario, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[9]

  • The front desk responded to my concerns immediately.
  • The hotel did not have an elevator; I wish I had known this before I booked the room. My room was on the third floor.

“The kitchen area was clean. All new appliances and frig. Free DSL all four days. Close to the 15 Fwy, Lv Boulevard and the nearest Monorail location (mgm). The couch was a little worn. I did not feel comfortable sitting on the couch-I used one of the towels to sit on.”

1 of 1 people found this review helpful.

Amenities at Emerald Suites Tropicana, Las Vegas

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • All rooms non smoking
  • Express Checkout
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Parking
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Modem Lines in Room
  • Pool
  • Television with Cable
Hotel Representatives:

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