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Emerald Suites Tropicana
3890 Graphic Center Drive,
Las Vegas, NV
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Average User Rating: 6.5 Cleanliness:[7.0] • Staff:[6.5] • Location:[6.0] Based on 108 user ratings |
Aug 6, 2009 by
B from LAS VEGAS
Overall Rating: 2
Cleanliness:[3] •
Staff:[3] •
Location:[1]
“I have been a long time resident at Siegel suites, come to find out the management here and some of the staff in the office are overcharging everyone. Neighborhood is always crawling with cops and they like to pull anybody over no matter who you are its a red light district.”
Nov 1, 2007 by
Jim from Portola Valley, CA
Overall Rating: 6
Cleanliness:[8] •
Staff:[7] •
Location:[4]
“Location was ok, at best. While the people in the front office were very nice they seemed putting out when I would ask for a maid to make up my room. The rooms are spacious but have blinds, not curtains. So the sun comes in early. TVs are in the living room area and not in the bedroom also. While it was clean, and the beds decent, I would not rebook at this hotel without a substantial reduction in price!”
Sep 26, 2007 by
dave from phoenix
Overall Rating: 1
Cleanliness:[6] •
Staff:[1] •
Location:[3]
“I and my friend are celebrating our birthdays. We arrived late Friday to see that the entire lower level is under remodeling. Which was disturbing caused they mentioned nothing of this. We went out via the shuttle service, the shuttle driver conned us into believing he was giving us free V.I.P. passes into Tangerine. We gave him a really good tip. Come to find out there were promoters all over the strip and casino handing these passes out for free! Saturday we were woke up at 6 am by pounding hammers from the remodeling below! We woke up rather early and got ready to spend the day downtown Fremont street. The water went out in the morning so we couldnt take showers! They gave us no warning or apology! We came back from Fremont street to discover fans scattered about in our room because it had flooded after we left! We called the manager and went to speak with her. She accused us of leaving the water on intentionally and told us how we could be liable for thousands in repairs. That ruined our Saturday night needless to say which turned out to be our birthdays. They moved us into separate rooms which was the only proper thing they did all weekend. The room they moved us into showed signs of an electrical fire in one of the outlets! I have pick of all of this I will be uploading ASAP so far they charged me 200 on my credit card which is unauthorized! As of now there being investigated by my bank for fraudulent charges!”
Sep 19, 2007 by
David from Montebello, CA
Overall Rating: 7
Cleanliness:[5] •
Staff:[6] •
Location:[7]
“Overall clean, and nice. Had extra amenities like kitchen, microwave, and fridge. Internet was slow and had to pay for Ethernet cable. Didnt need to pay for the cable the first time I went there. Got a rash from the bed.”
Aug 15, 2007 by
Diane from Tucson, AZ
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“The reservation I made was for the Cameron location not Tropicana location. I wanted to be next to the Orleans Hotel and I was assured by reservation dept that it is across street from Orleans. I was very disturbed to find out the reservation was for Tropicana location, almost 2 blocks away. I am very thankful for the Tropicana hotel clerk for his assistance in correcting the error and we were able to stay at the Cameron suites. The above survey is for Cameron location not Tropicana.”
Aug 1, 2007 by
Ms from Los Angeles, CA
Overall Rating: 6
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“Good location, close from Las Vegas Blvd (main street). AC was so noisy! I couldn't sleep well.”
Jul 31, 2007 by
Sophia from Tucson, AZ
Overall Rating: 10
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“The Emerald suite was a surprisingly family oriented, clean place. The free cable and internet was a plus.”
Jul 19, 2007 by
Andy from Oxnard, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Over experience was a 4-star mini resort.”
Jul 18, 2007 by
Jeni from Glendale, CA
Overall Rating: 4
Cleanliness:[5] •
Staff:[1] •
Location:[6]
“The hotel staff was rude and unwelcoming. They seemed to be bothered when asked questions regarding billing and rooms. The room itself felt uncomfortable and the beds and couch were well worn. I would not recommend this hotel to anyone.”
Jun 13, 2007 by
Betty from Ferndale, WA
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[3]
“Enjoyed our stay it was very clean even though in not so nice area. Hotel personnel were very nice and helpful with lots of advice.”
May 17, 2007 by
Sarah from Kingman, AZ
Overall Rating: 8
Cleanliness:[7] •
Staff:[7] •
Location:[7]
“The hotel was adequate and clean. It was a suite which came in handy for us. It had a blow dry, ironing board and safe. The furnishings was nothing to write home about, but for the price it was a great place to stay for a night.”
May 10, 2007 by
Richard from San Antonio, TX
Overall Rating: 7
Cleanliness:[9] •
Staff:[6] •
Location:[4]
“The shuttle man was not a friendly man.”
Apr 28, 2007 by
Matt from St. George, UT
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Hotel was a nice place to spend my honeymoon.”
Apr 1, 2007 by
Liza from Chicago, IL
“The family and I really enjoyed our stay at the hotel; it was the best I have ever stayed in for the price that we paid. We would recommend this hotel to others and stay there again.”
Mar 25, 2007 by
Brad from Yerington, NV
Overall Rating: 4
Cleanliness:[8] •
Staff:[9] •
Location:[3]
“Bad part of Vegas, wouldn't stay there again, despite the clean room. If my wife would have been with me, she would have been terrified. Don't like the idea of staying in a hotel/apartment complex. Left a bad taste in my mouth. I called to complain but my customer service representative couldn't have cared less about my legitimate concerns of illegal random room searches in a hotel.”
Mar 18, 2007 by
Nir .. from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[7]
“Good location, at the right size, at the right price. Clean and quiet, pleasant to stay. ”
Mar 14, 2007 by
Kathleen from Lantana, FL
Overall Rating: 9
Cleanliness:[7] •
Staff:[8] •
Location:[7]
“Good overall if you like to stay off the strip.”
Mar 12, 2007 by
Aaron from Honolulu, HI
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[7]
“Perfect moderately hotel for the budget-minded travelers. Roomy suite with separate BR and LR. Can prepare own meals with full kitchen, including microwave oven. Convenient free shuttle to Strip. Safe, quiet, and staff is courteous and helpful. No elevator, so you have to be strong enough to haul luggage up stairs.”
Mar 10, 2007 by
Arlene from Long Beach, CA
Overall Rating: 6
Cleanliness:[6] •
Staff:[6] •
Location:[8]
“Overall ok, but noisy a/c vents were annoying. Had to call office 3 times on second day as housekeeping had not come; we were out of tissue and toilet paper and no clean towels. Beds were comfortable, but sheets seemed too small and kept slipping around on mattress.”
1 of 1 people found this review helpful.
Mar 4, 2007 by
Michelle from Ontario, CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“The kitchen area was clean. All new appliances and frig. Free DSL all four days. Close to the 15 Fwy, Lv Boulevard and the nearest Monorail location (mgm). The couch was a little worn. I did not feel comfortable sitting on the couch-I used one of the towels to sit on.”
1 of 1 people found this review helpful.
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