Red Lion Inn and Casino Elko

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User Reviews for Red Lion Inn and Casino Elko, Elko

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Sep 3, 2009 by Joan from Santa Rosa,CA
Overall Rating: 9

• Loved it that they wrapped the blanket in sheets. Made the bed feel very clean.

“I was actually surprised at the level of comfort for the hotel. I didn't expect it to have such good lighting, two sinks, and such clean bedding for a two and a half star hotel.”

Oct 14, 2008 by chery
Overall Rating: 8

• Reputation.
• Food was
  expensive.

“Hotel was great but the food in the coffee garden was awful and over priced. I expected more from them.”

Sep 29, 2008 by Roger
Overall Rating: 7

• Good location and
  overall friendly staff.
• Buffet food was not good. Buffet staff was terrible.

“Overall a good hotel. Buffet staff hotel totally ignored all customers. Some did not speak English. Food and food service was very good.
”

Aug 22, 2008 by Jim from Raymond, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[8]

• Good location, very nice room.
• The food in the restaurant was bad.

“Very fast check in, the parking was terrible, the room that we had was very nice, I did not like the restaurant at all. I would stay there again but go somewhere else to eat.”

Aug 11, 2008 by Pat from Citrus Heights, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[7]

• It was pet friendly.
• Staff was not friendly.

“The front desk night person was not very friendly but the day person was great. The room was nice, it was clean and pet friendly. The cleaning staff was very friendly. The restaurant was just ok the restaurant staff was more in to talking to each other and the regular guest than helping others.”

Apr 10, 2008 by Kevin from Helena, MT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good food, casino.
• Construction was going on.

“I would recommend it to others.”

Mar 27, 2008 by Josh from Ogden, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• It was clean and nice.
• It did not have a fridge. Not many cable channels.

“It was nice and clean, beds were comfortable.”

Mar 23, 2008 by Andrew from Layton, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I could find it right away, and did not have a hassle in check in.
• Some construction going on.

“It's great for a short overnight stay. Loose slots, good food and a very clean hotel despite all the construction.”

Feb 22, 2008 by Karen from San Ramon
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[4]

• Memories from the first time I stayed there in 2004.
• Everything. This place has gone down hill fast!

“Boy what a difference 4 years makes! Under new ownership (poor new owners) this place is a mess. I stayed here 4 years ago and loved it but every year it gets a little worse. Since the demise of their airline hopper and larger scale out of Towners, this place has crashed and burned. It looks feels and smells like a motor court hotel in a low rent district. The rooms were hideous, the air wasn't working, the carpets were so nasty I would even walk on them without my shoes and the casino area really needs some revamping. The rates are not cheap for this class of hotel and I walked away feeling very cheated and sad. They don't even have entertainers anymore in the club room cabaret. I have property in Elko and drive a long way to see it twice a year. There are new hotels in town and they will be my salvation. Thumbs down Red Lion and shame on you for disappointing so many previous loyal customers. You can be old but still bring something to the table.”

Aug 22, 2007 by Stacy from Modesto, CA
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[8]

• Location.
• Room was dingy and dirty.

“Location sells this hotel. Over the years the cleanliness and overall quality of the establishment has declined greatly.”

Aug 20, 2007 by Ted from O'Fallon, Illinois
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[7]

• Price.
• Service!

“We have tried this place a couple of times and found it to be less than the best it could be. The rooms are not really that clean. The front desk folks act though there is no tomorrow. One night the fire alarm went off about every half hour and they could not fix it. No apologies from them at all. Coffee shop service is slow at best and prices are not in line with typical casino coffee shops. What's really weird is that they are reluctant to open table games until a certain time, even though there are players waiting.”

May 21, 2007 by Mike from Reno, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Spacious room, friendly staff.
• Exterior appearance.

“The hotel was great. Public areas were clean and well-appointed. The room was large, spacious, and comfortable. Parking is close to the rooms. The prices for food and drin

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