Desert Springs A Jw Marriott Resort and Spa Palm Desert

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User Reviews for Desert Springs A Jw Marriott Resort and Spa Palm Desert, Palm Desert

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Jan 27, 2010 by Cathy from Surrey,Canada
Overall Rating: 8

• The hotel service was outstanding and great attention to detail as well as good location.
• The room size was a little smaller than I would of expected.

“The facilities and location was great.”

Jan 23, 2010 by Robert from Agoura Hills,CA
Overall Rating: 8

• Beautiful grounds and property. Spacious and clean room. Excellent value.
• Charged $25 per day for resort fee without prior notice and we did not use pool, etc..

“It is one of the nicer hotel/resorts in the area and an outstanding value through Priceline.”

Jan 20, 2010 by Jessica from Fullerton,CA
Overall Rating: 9

• I loved the atmosphere of the hotel. It was lively, but relaxed.
• I wish they did not charge for parking since there is so much room out there.

“The hotel is beautiful and serene. The golf courses and activities provide for a ton to do - with both adults and kids! Definitely will stay there again!”

Jan 13, 2010 by Debbie from Long Beach,CA
Overall Rating: 10

• Beautiful property.
• Can't think of a thing, it was PERFECT!

“Beautiful property, friendly staff. I was only there for one day, but I will definitely go back.”

Jan 4, 2010 by Vicki from La Canada,CA
Overall Rating: 10

• Love the resort, great staff, fabulous location.

“This is a one of a kind place in Palm Springs. Highly recommended!”

Dec 24, 2009 by Karina from Holtville,CA
Overall Rating: 10

• Great customer service, luxurious, convenient facilities.
• Nothing.

“I will highly recommend Priceline and the Marriott Hotel in Palm Desert to all my family and friends. We enjoyed our stay. We hope to be lucky and get the same Hotel next time we just want to get away.”

Sep 29, 2009 by Bobbie from Chula Vista,CA
Overall Rating: 9

• Lobby and golf courses are beautiful.
• Rooms, restaurants and pool area needs to be
  updating.

“I
did like the hotel and would return again.
I would have enjoyed my stay more if the rooms were a little more updated and if the pool area was upgraded a bit.”

May 13, 2009 by Natasha from Los Angeles,CA
Overall Rating: 1

• Nothing.
• This hotel is a spring break party place. It was terrible. Way to loud in the hall way even after 11 pm. There is a club located in the hotel too loud.

“Extremely loud all day and night.”

Apr 22, 2009 by Frances from Los Angeles,CA
Overall Rating: 8

• Rude front desk staff.

“The rooms need to be upgraded. It seems like they are spending too much time on keeping the common areas of the hotel beautiful. The actual room was not up to par in comparison to other resorts in the area.”

Apr 22, 2009 by Stephanie from Fullerton,CA
Overall Rating: 9

• Amazing, excellent customer service! Bent over backwards to give us what we needed. Many free items.
• Main pool was crowded, staff checked bags for opened containers, confiscated water.

“Lovely hotel, lively but classy. Excellent staff. Overpriced food, but many dining options in area so not an issue for us. Water provided everywhere for free. Is a place for families and singles. Fun overall!”

Apr 20, 2009 by Bruce from Yorba Linda,CA
Overall Rating: 8

• The use of facilities and showers on check out day. Starbucks!
• Requested two rooms close together on a low floor, but had 6th floor, rooms far apart. The concierge on phone, ignored 3 x's.

“The hotel is very nice. The kids enjoyed the boats, the pool, the birds. The activities for the kids, ie golf, tennis, lawn games are great. This is the only hotel in the area that charges for each activity. The activities at other facilities are part of the experience and included in the price.”

Feb 16, 2009 by Fred from Markham,Canada
Overall Rating: 10

• Large clean rooms with every imaginable amenity
• Have to pay extra for parking, internet

“As a day trip from San Diego, this hotel exceeded our expectations. Friendly staff, beautiful grounds, and great facilities contribute make you wish you could stay forever.”

Feb 11, 2009 by Cindy from Carlsbad,CA
Overall Rating: 10

• Clean and comfy beds. Beautiful View.

“From the moment we walked in, the staff was friendly. Our room was beautiful and perfect for the spa weekend we were after. Beds were amazingly comfortable.”

Jan 3, 2009 by Arnold L. from San Diego,CA
Overall Rating: 9

• For those who desire to be indulgent, this is a very good option.
• No treats on the pillow upon turn-down.

“This is a wonderful facility offering a variety of business and leisure options. Close to town yet isolated in its own right, it offers seclusion without being in the middle of nowhere. Friendly staff, high quality food, beautiful greens, and comfortable rooms all at a reasonable price.”

Dec 10, 2008 by Myers from Cheshire,OR
Overall Rating: 9

• Convenience.
• Few elevators, parking poor.

“Very nice but set up for the wealthy client. Elevator convenience very poor”

Dec 3, 2008 by Lyle from Westlake Village,CA
Overall Rating: 9

• The palm trees and lights at the entrance.

“If it were not for the resort fees this would be an excellent hotel. I do not use a computer. The 24 dollar valet fee was ridiculous for one night.”

Dec 3, 2008 by Tim from Gilbert,AZ
Overall Rating: 8

• The lake and grounds were very nice, location was fairly convenient.
• The added resort fee.

“Very nice location close to most attractions in Palm Springs (with in 20 miles or so). Beautiful setting including lakefront restaurants. The rooms are very comfortable and clean. Set for a leisure traveler has many amenities at added cost (spa, golf, etc). There is also a mandatory $24.00 / day resort fee that was a bit of a surprise.”

Nov 25, 2008 by John from Las Vegas,NV
Overall Rating: 10

• Every one seems friendly, we had a flat tire and they located a repair shop near by.
• Numbering system of rooms somewhat confusing, sprawling facility and long distance to rooms!

“Excellent facility with beautiful grounds. Whenever you walked by any staff member they were smiling and greeted you as you passed. We picked up a screw in our tire, when I called the desk to ask for information about repairs they called back within 10 minutes with directions and the name of the owner of a nearby tire shop. Much appreciated service in an unknown town, it saved us the hassle of trying to find help in an unknown town.”

Oct 9, 2008 by Jim
Overall Rating: 10

• Beautiful facility with 1st class rooms.

“It was definitely a 1st class resort-level hotel with an impressive lobby, courteous, professional staff, and well-kept, large rooms. The rooms were clean and very comfortable with a larger LCD TV, and large bathroom. It was a beautiful, comfortable, classy hotel, and would stay there again!
”

Sep 25, 2008 by abraham
Overall Rating: 8

• I really liked the look and feel of the hotel.
• Too much walking to get to room. Walls were very thin.

“The hotel was nice, with a friendly staff. It was clean and the service was good. The room was nice, very spacious with an LCD
TV and hd programming. The room walls were a little thin and we could constantly hear everyone around us. The hotel needs more elevators I'm different areas to avoid customers from walking so far to get to your room.”

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Amenities at Desert Springs A Jw Marriott Resort and Spa Palm Desert, Palm Desert

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Boutiques Business Center CD Player Car Rental Desk Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Game Room Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Iron Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Outdoor Pool Parking Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service Wet Bar

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